Gleeson Homes Reviews 

1.565
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I recently bought a new build home from Gleesons, and I couldn't be happier with the whole process. Buying a house can feel overwhelming, especially a new build where there are so many stages, but G... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience buying our house, and Tom was brilliant throughout the whole process. He was always friendly, professional, approachable, and happy to help with any questions we had. H... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Post development, development not complete. All houses sold Gleeson leaves. Roads unfinished, communal gardens not completed, lots of builders waste left on site. Many phone calls to chase Gleason... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently visited the All Saints site and had a wonderful experience. Dani was incredibly helpful and friendly. Even though there wasn't a showhome available, she went above and beyond to help us vi... Toon meer

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Woningbouwproject

Geschreven door het bedrijf

Gleeson Homes build affordable, high quality homes in the North of England and the Midlands where there is a strong need for affordable housing.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(1.565)

255 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Manhole covers

I’d check your manhole covers ensuring they’re secure, and also ensure drainage is carried out as per their plans

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unable to sell my house as Gleeson

Unable to sell my house as Gleeson, after 5 years of so called completion of the development , have still not completed the development and handed over to the council. 143 owners impacted. Gleeson ignore us and cannot get reasonable feedback. Disgusting

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The experience with Angie and Stella was extremely pleasant

The experience was extremely pleasant, informative and both Angie and Stella were extremely helpful, very well presented and personable. Although the show houses were well decorated and furnished, we were put off by the uninteresting design of the superstructure and the industrial estate opposite the site.

1 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 experience

Stella made this experience super straight forward and stress free, just what you’re looking for when being a first time buyer! Cant fault Rick the site manager either, really informative and helpful with our questions :)

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been living on this estate for 7…

I have been living on this estate for 7 years and it is still unfinished and not handed over to the council. We were originally told that the works would be completed within 4–5 years, yet after 7 years the situation remains unacceptable.

The access road is still only gravel and has deteriorated badly over time. There are large potholes, poor drainage, constant standing water and muddy puddles, making it unsafe for both cars and pedestrians. The overall build quality is poor and clearly below what should be considered acceptable standards.

The problems do not stop at the roads. During winter, many residents’ gardens turn into bogs due to inadequate drainage and poor groundwork. This shows how badly the entire infrastructure of the estate was designed and constructed.

On top of this, staff and site managers have changed constantly over the years. There has been no continuity, no accountability, and communication has been extremely frustrating. This level of turnover looks highly unprofessional and reflects badly on the company as a whole.

After 7 years, we are still waiting for Gleeson to take responsibility and finish what should have been completed long ago. I would strongly advise anyone considering buying from this developer to think very carefully.
We bought our house in Hull.

27 januari 2026
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi Arleta,

Thank you for taking the time to share your experience with us. We’re sorry to hear that things haven’t gone as you expected. Please be assured that we’ve shared your feedback with our Regional Customer Care Team, who will review and be in touch to offer further support.

Kind regards
Gleeson Homes

Beoordeeld met 1 van de 5 sterren

Dane Park

I’m living on a Gleeson estate where not all the roads and pavements are finished, there is construction waste left, Gleeson make promises that are broken and push you back when you raise a complaint.

27 januari 2026
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi,

Thank you for taking the time to share your experience with us. We’re sorry to hear it hasn’t been as smooth as you’d hoped, and we’d really like to look into this further. Could you please share your development name and plot information with our customer care team on customercare@mjgleeson.com so we can investigate?

Kind regards
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

I seriously cannot fault the service!

The staff at Harriers Croft have been really helpful! Lucy and Toni have made this journey a breeze. We initially reserved a plot with a different builder and for various reason we had to pull out and we was interested in a more expensive plot at Harriers Croft and the team work super hard and found a deal which we really couldn’t say no too! They are clearly all very experienced and it feels far more welcoming than other developments I have visited.

25 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute joke of a company

Absolute joke of a company I have lived in a Gleeson’s home for 4 years now so I feel like I can give an accurate review. When I first moved in and did some checks on the home, there were gaping holes behind radiators, doorframes that weren’t secured, cracks in the window frames, back doors put on upside down and damaged gloss kitchen doors filled in with white paint to try and hide the error without them having to pay to replace it. A year on, my fence fell down as they had only put it in the ground a couple of inches and when building the house, they left a pile of dirt in the garden and build a fence over the top of it instead of levelling out the garden. The site manager spoke to me like I was a lesser person than he was and from speaking to my female neighbours, he was the same with all of them but had no issues with the men. My thermostat doesn’t work and still doesn’t to the day because they closed my complaint instead of doing anything about it. Barely any of the damage was fixed as no one wanted to work for them and their builders kept leaving so the assistant manager came round with a tube of caulk. Embarrassing! I would never ever ever ever buy from

20 januari 2026
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi,

Thank you for taking the time to share your experience with us. We’re sorry to hear it hasn’t been as smooth as you’d hoped, and we’d really like to look into this further. Could you please share your development name and plot information with our customer care team on customercare@mjgleeson.com so we can investigate?

Kind regards
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

An absolute pleasure this morning

An absolute pleasure this morning, choosing all the extras for our new home.
After a very warm welcome from Alyson, no hard sell, but rather alot of fab idea input, allowing us to make the best choices, but all in a very chilled environment,
Thanks Alyson for making us feel completely at ease, & making the whole experience an enjoyable one!
Despite us changing our minds a million times, Alyson has not once made us feel like we were being a pain, infact the complete opposite!
We appreciate everything she has done for us, & cannot wait to enjoy our new home.

18 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No words please avoid.

No words please avoid.

18 januari 2026
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi,

Thank you for taking the time to share your experience with us. We’re sorry to hear it hasn’t been as smooth as you’d hoped, and we’d really like to look into this further. Could you please share your development name and plot information with our customer care team on customercare@mjgleeson.com so we can investigate?

Kind regards
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

From the minute we walked into the…

From the minute we walked into the office, Tina at Stoneyford Green made us feel welcome and listened to what we wanted. There has been no pushy sales just great information and advice and a strong personal touch to our journey. We walked in without an appointment as had been let down elsewhere and 24 hours later we have reserved our dream home. Tina even called us in rhe evening to congratulate us and took us through all the next steps the following day approx 3 hours spent giving us time and support. So far excellent service!!

16 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tina at Stoneyford Green

Tina at Stoneyford Green was really helpful as a first time buyer to be able to find what is suited for us that is in our price range. She made a real effort to help us progress in the next stages of this process and was very polite and professional. This made the whole experience more comfortable and inviting so I look forward to going ahead with her support.

11 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stoneyford Green (Tina)

Tina, who works for the Gleeson’s project at Stoneyford Green was extremely helpful and very polite. Made me and my partner feel comfortable and welcome from the very beginning of the discussion with her. Looking forward to carrying this on in the future.

11 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cowboy Company

This company cuts ever corner imaginable. From falsifying sales details, omitting vital information such as flood risk properties, possibly the worst customer care I've ever experienced in my life, and a beyond evasive, and borderline illegal practice in terms of their build quality. But don't just assume this is another disgruntled buyer, read for yourself; Google "Gleeson Homes Flood". You'll find all of the information you'll need.

While from a legal standpoint, at the time of writing there is nothing which points to this being an issue caused by Gleeson's lack of due diligence, however, there is enough here to hopefully make the reader consider the risk involved with buying a Gleeson Home. If nothing else, the evasive and disinterested nature of how they handled this situation, and many others around the country should damn this company into administration, the sooner, the better.

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently had the pleasure of buying a…

I recently had the pleasure of buying a Gleeson Home at Firbeck Fields and I couldn't be more satisfied with the entire experience. Fron the initial consultation with Sue to the final walk through with Darren and Sue, every aspect was handled with professionalism and care.
Communication - outstanding throughout the project
Quality of work - top-notch, every detail was amazing, high quality materials, the home looks sturdy and beautiful
Time and Budget - provided a realistic schedule and delivered on time
Customer service - a friendly and approachable team, the commitment to customer satisfaction is evident, they really did make me feel valued.
A mention again for Sue and Darren who went above and beyond. Thank you.

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Extra measures, additional costs.

Bought a gleeson home in Goldthorpe Barnsley, the house is six years old, we are the second owners of this property from new.
How are these homes classed as a B rating, when every morning when we get up, the entrance porch and downstairs WC is registering 10.2°, whilst the rest of are house is registering 18° before the heating is turned on.
The entrance porch and WC both have radiators, and we have had to add a additional electric fan heater to this area as it freezing cold.
We have had to take this extra measure so we don't have to block it off from the rest of the house.EXTRA MEASURES EXTRA COSTS.

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent help from Stella and Rick at Gleeson while buying my first home at Bracken Park. Guided through each step of the process properly with regular catchup calls and were very accommodating. The whole process was made simple and Completion was very smooth.

19 december 2025
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi Alister,

Thank you for your review!

We’re delighted to hear that Stella and Rick made buying your first home at Bracken Park such a smooth and straightforward process.

Wishing you many happy years in your new home!

Kind regards
Gleeson Homes

Beoordeeld met 3 van de 5 sterren

Had no issues with the completion and…

Had no issues with the completion and getting the keys and the customer service was excellent, however there has been many noticeable issues with the house. A leak under the sink causing water damage to cupboards, all light fittings just screwed in without wall plugs causing them to fall down exposing the wires from the ceiling. Carpet not correctly fitted. Damage to the bath and appliances that are integrated not correctly connected to the water supply. which is an issue as I’m unable to remove the cupboards myself. Concrete in the garage has already got large cracks. Fibre cables all shattered and needed replacing when trying to install WiFi. No major issues apart from the water leaks have been found. The house seems to have been rushed during the building faze. I would recommend getting. Gleeson home however make sure to keep an eye out for the little snags that could cause larger issues down the line. As we’ve moved around Christmas there’s no one on site to rectify and respond our issues

18 december 2025
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi Neo,

Thank you for taking the time to share your experience with us. We’re sorry to hear it hasn’t been as smooth as you’d hoped, and we’d really like to look into this further. Could you please share your development name and plot information with our customer care team on customercare@mjgleeson.com so we can investigate?

Kind regards
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Bought a lovely new build with Gleeson

Bought a lovely new build with Gleeson. No issues so far. Dani, Alyson and Chris made the experience really easy and straight forward for me.

19 december 2025
Review zonder uitnodiging
Logo Gleeson Homes

Antwoord van Gleeson Homes

Hi Rebecca,

Thank you for your 5-star review!

It’s wonderful to know that Dani, Alyson, and Chris provided excellent support throughout your home-buying journey.

Wishing you many happy years in your new home!

Kind regards
Gleeson Homes

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