Gleeson Homes Reviews 

1.564
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We had a fantastic experience buying our house, and Tom was brilliant throughout the whole process. He was always friendly, professional, approachable, and happy to help with any questions we had. H... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently visited the All Saints site and had a wonderful experience. Dani was incredibly helpful and friendly. Even though there wasn't a showhome available, she went above and beyond to help us vi... Toon meer

Beoordeeld met 5 van de 5 sterren

Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Post development, development not complete. All houses sold Gleeson leaves. Roads unfinished, communal gardens not completed, lots of builders waste left on site. Many phone calls to chase Gleason... Toon meer

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Woningbouwproject

Geschreven door het bedrijf

Gleeson Homes build affordable, high quality homes in the North of England and the Midlands where there is a strong need for affordable housing.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(1.564)

251 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Stella at the Louth braken park has…

Stella at the Louth braken park has been a star so far assisting us with our purchase. Even putting up with our crazy little boy and making him feeling involved. Thank you so much.

2 april 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Amber,

We're delighted to hear of your positive experience and will pass your feedback on to Stella and the team at Bracken Park!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 3 van de 5 sterren

I have been attempting to make an…

I have been attempting to make an enquiry about your new development at Newbiggin.(The Shores)
I appreciate that prices etc have not been advertised yet but it's very frustrating when you complete the enquiry form and this is simply ignored.
Not sure that inspires much confidence as a potentially very serious customer.

3 april 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Tony,

Thank you for taking the time to share your feedback and for your interest in our upcoming development in Newbiggin, The Shores.

We’re sorry for the frustration caused by the delay in responding to your enquiry. The Shores has proved to be a very popular site and, while we aim to respond as quickly as possible, response times have been slightly longer than usual. We can see that we did get back in touch shortly after your review was left, and we apologise again for the wait.

At the time of your enquiry, pricing information was not yet available. As soon as further details are confirmed, we will be back in touch to ensure you’re kept informed.

If you have any questions in the meantime, please don’t hesitate to contact us directly at theshoressales@mjgleeson.com, our team will be happy to help.

Thank you for your patience and for considering Gleeson Homes.

Beoordeeld met 4 van de 5 sterren

I had the moving home stress with a…

I had the moving home stress with a sleepless night or two , but Stella at gleeson was great, helped me through it . And it's a lovely new home .

30 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Stephen,

Congratulations on your new home and thank you for taking the time to leave a review. We're pleased to hear how Stella was able to help you throughout the process.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Amazing!!!

Everything about the process was amazing! The process was smooth and felt to good to be true but it is true it is simple. The builders especially Sam and Louise at squirrel fold have been very helpful and amazing.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Gianna,

Thank you for your wonderful review and for sharing your experience with Gleeson! We'll pass on your positive feedback to the team at our Squirrel Fold development.

We hope you enjoy making many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 1 van de 5 sterren

Basically had an issue with our…

Basically had an issue with our en-suite from day 1 and they came out and "fixed it twice" only to find out they haven't and now out of warranty and refuse to fix it as it all needs ripping out and cost a fortune.They have the cheek to say we should maintain the tiles better after only being in the house 3 and half years !!! Absolute waste of time company and please look at reviews at the gleesons head office for there proper rating of 2 stars and the complaints that they do nothing about. Get stuffed Gleesons

1 april 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Warren,

Thank you for bringing this to our attention.

We’re sorry to hear of the issues you’ve encountered with your home. We do investigate all concerns raised directly with us. However, on this occasion, the issue falls outside of the warranty period, and as a result, we would recommend contacting a reputable contractor to investigate any issues or concerns you may have. We understand that you may also be discussing this matter with your home insurance provider, which may be another avenue to help reach a satisfactory solution.

Please be assured that we take all concerns raised with us seriously and remain committed to reviewing feedback to help improve our service moving forward.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

The sales representative Alyson has…

The sales representative Alyson has been amazing with our purchase .It hasn’t been plain sailing for us selling our own property but I can say she has gone above and beyond to help us buy our dream home nothing has been a problem.I would definitely recommend to other new home buyers

30 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Thank you for sharing your positive experience with us. We're delighted to hear how helpful Alyson has been throughout the process.

Wishing you many happy memories in your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Our experience with Ian from Gleeson

I couldn’t be happier with the service provided by Ian from Gleeson. He has been sent to rectify a few issues with our new build, from the very first contact, everything was handled professionally, promptly, and with real attention to detail. It’s clear Ian takes a lot of pride in his work, and the results speak for themselves. The time, care and effort he puts into each job are unmatched. He is very polite, punctual and extremely respectful of our property.
The jobs he has carried out in our property have been completed to an exceptionally high standard, Ian kept me informed every step of the way. He explained everything clearly, and he made the whole process smooth and stress-free.
On top of that, everything was left clean and tidy, which was really appreciated. It’s very rare to find tradesman who leave at the end of the day leaving the area immaculate.l but Ian has done this every time. 10/10 service

27 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Ben,

Thank you for your wonderful review and for sharing your positive experience with Gleeson! It's wonderful to hear how helpful our team have been throughout the process.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

My first purchase of a new build

My first purchase of a new build and I had an excellent experience from very friendly, polite, informative and supportive sales staff. My options were clearly explained and I was provided with all the information to help me make a decision. I chose the Smooth Move service and was most pleased that the process was indeed very smooth. Post move service and experience of both sales and site staff has been equally excellent.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Richard,

Thank you for leaving a review and for sharing your experience with Gleeson! It's wonderful to hear how helpful our team were throughout the process.

We hope you enjoy making many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Kind and informative

Stella was very kind and informative during the entire process and made it all very easy.

22 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi James,

Thank you for your review, we will pass your positive feedback to Stella and the team. Congratulations on your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Lisa @ Bluebell Court - Awesome Time

Being shown around the estate & the showroom by Lisa was an absolute pleasure at Bluebell Court - very personable, very knowledgeable and was very clear on what was available - best experience I have had when looking at new houses

23 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Stephen,

Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience and pleased to hear how supportive Lisa has been throughout the process.

Wishing you all the best in your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

5 star care

From the beginning to the end we were well looked after by TINA. I was kept updated throughout and given very good professional advice. Tina has been marvellous is reassuring my family and gave a big surprise on the key collection day.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Leon,

Thank you for your taking the time to share your experience. We're delighted to hear of your positive experience and will pass your feedback on to the team!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Me and my partner have secured our new…

Me and my partner have secured our new home and it wouldn’t have been possible if it wasn’t for Dani at the Lyons edge development, who’s guided us the whole way, been patient with 2 people who had no idea where to start

Dani, you’ve made 2 people very happy and we can’t thank you enough ☺️☺️

15 februari 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Carl,

Thank you for taking the time to share your experience with us. We're delighted to hear how helpful the team have been and will pass on your feedback on.

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service!

Fantastic customer service from
Tina Walker at Stoneyford Green. Such a lovely and warm welcome when visiting the sales office. Fantastic communication right from the first time I went into visit the show homes to reserving a plot. Tina was very supportive and explained each step, whilst answering any questions I had. Will definitely be recommending Gleeson homes Stoneyford Green to friends and family. Thank you so much Tina!

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mauricia at North beck Grange has been…

Mauricia at North beck Grange has been amazing to me from the first day I stepped into their sales office in January. She is very knowledgeable and provided excellent customer service and feedback.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Thank you for sharing the details of your homebuying journey at Northbeck Grange. We're delighted to hear of your positive experience and will pass your feedback on to the team!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Gleeson Homes…

I would like to express my sincere appreciation for Karen Carpenter, who has been absolutely exceptional throughout our search for a new four-bedroom home.

From the very beginning, Karen was professional, knowledgeable, and incredibly supportive. She went above and beyond to help us at every stage of the process, always taking the time to answer our questions and ensure we fully understood everything. Her communication was excellent, and she made what can often be a stressful process feel smooth and manageable.

Karen’s dedication, patience, and genuine willingness to help truly stood out. She consistently went the extra mile to make sure we felt confident and supported in our decisions. It was clear that she genuinely cared about helping us find the right home rather than simply completing a sale.

We are extremely grateful for all her hard work and would highly recommend Karen to anyone looking to purchase a property. She is a fantastic sales executive and a real credit to the company.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi George,

Thank you for your wonderful review, we're delighted to hear of your positive experience and how helpful the team have been throughout the homebuying process. We will share your feedback with Karen and the team.

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 2 van de 5 sterren

Carrwood Park Phase 2

Our main issue here is after moving in two and a half years ago and the build finishing twelve months ago we still have no Tarmac on the streets or pavements, play area is still to be grasssed over this is still like a building site. We only got street lighting six months ago had two winters without any. Leeds city council will not adopt the site due to bad construction and Gleesons who have had are money and buggered off don’t seem to want to do the remedial work for Leeds to take it over. Overall this has ruined the whole experience of buying a new home. As it is we are in limbo with no communication from Gleesons or Leeds letting us know what is going on.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Thank you for taking the time to share your experience. We’re sorry to hear about your frustration and appreciate you raising these concerns. We can confirm that the outstanding works are due to commence on 6 April, and residents have been informed of this start date.

If you have any further queries or would like additional support, our Regional Customer Care Team will be happy to assist. Many thanks.

Beoordeeld met 5 van de 5 sterren

Looking for a superbly built new home?

If you are looking for a superbly built new home, you've found your builder, Gleeson.
The team who helped me no-end throughout the process in both a broad sense and in the detail, Scott and Jill were and have always been the best I could have hoped for in making a purchase of this size. I met the right team of people in Scott and Jill to make firstly, my decision to buy, and secondly, through the ups and downs of house sale/purchase they were there to help, advise and guide in so many ways. Gleeson won, because they now have me as a resident!! and I certainly won, with a new home and an experience that was made so much easier by the Jill and Scott team. Thank you. If you're looking for a new home, STOP right here, you've found the guys to help.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Greg,

Thank you for taking the time to share your experience with us. We're delighted to hear how helpful the team have been throughout and will pass on your feedback to Scott and Jill.

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

We’ve had such a great experience with Gleeson Homes that we’ve actually bought from them twice!

We purchased our first home with Gleeson at Firbeck Fields and loved both the property and the site so much that when it came time for us to upsize, we decided to stay on the same development and move into another Gleeson home.

A big thank you to Sue, who initially started the process for us and helped get everything underway. She was really helpful in the early stages and made us feel confident about the move.

We also want to give a huge thank you to Shelly Wall, our sales advisor, who has been absolutely brilliant throughout the rest of the journey. She has always been incredibly helpful, supportive and knowledgeable, and has really gone above and beyond to help make our dream home happen. Nothing has ever felt like too much trouble and she’s made the whole process feel far less stressful.

This time we used Gleeson’s new part exchange scheme, which has made everything so straightforward and hassle-free for us. It has taken away so much of the usual stress that comes with moving home and has made the process really smooth.

We are yet to move into our new home but are hoping to be in by the end of this month, and we’re really looking forward to starting our next chapter at Firbeck Fields. Thank you again to the team for all the support along the way!

6 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Bradley,

Thank you for your wonderful review and for sharing your experience with Gleeson at our Firbeck Fields development! It's wonderful to hear how helpful our team have been throughout the process.

We hope you will enjoy making many happy memories as you begin your next chapter.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Amazing customer service !!

We visited Gleeson on Sunday afternoon to view one of the houses, and we had the absolute pleasure of dealing with Dani. I honestly can’t speak highly enough of her. She was completely amazing at her job from start to finish.

Dani took the time to talk us through everything in detail, making sure we understood each part of the process. She explained everything so clearly and concisely, and no question felt too small. We never felt rushed, and she made what can sometimes be an overwhelming experience feel straightforward and manageable.

On top of being incredibly professional and knowledgeable, Dani is just a genuinely lovely person. She made us feel comfortable and welcome from the moment we walked in.

A real credit to Gleeson – thank you, Dani!

1 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Claire,

We're delighted to hear of your positive experience and will pass your feedback on to Dani and the team!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Manish was an exceptional sales reps

Manish was an exceptional sales reps. We spoke as if we’ve known ourselves for a long time. He was just amazing all through the process.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Simeon,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how helpful Manish was throughout the process.

Congratulations on your new home!

Kind regards,
Gleeson Homes

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