I had an insurance policy on my life and paid out consistently for over 5 years. Globe life stop taking payments over a year ago, i wasnt clear on what happened but "they" claimed someone filed a clai... Toon meer
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Lees wat reviewers zeggen
After not being able to contact company by phone (2 #s),4 emails, and getting kicked off website numerous times, I was greeted by a wonderful, cheerful and informed representative. I explained my fru... Toon meer
Bedrijf heeft geantwoord
I had no problem reaching an agent took me a little bit, but the computer cause it insist on trying to help you and it doesn’t know how my problem was. My insurance policies were sent to my daughter‘s... Toon meer
When I finally reached a live person -after about 45 minutes of jumping through computer hoops - the agent was halpful although she tried to convince me to get mu son or granddaughter to take over the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
Contactgegevens
7677 Henneman Way, 75070, McKinney, Verenigde Staten
- globelifeinsurance.com
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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My experience with Globe Life was…
My experience with Globe Life was great. I had payment issues due to my bank account being hacked and the representatives was excellent in helping me.

Antwoord van Globe Life
I was having a bad morning
I was having a bad morning, the young lady made it so much better. She spoke very peacefully and professional which calmed my spirit. God always put the right people in your path to meet your needs at the right time. Katrina thank you.

Antwoord van Globe Life
QUICK RESPONSE
I asked a question via email on Wednesday and got a response on Thursday. Happy.

Antwoord van Globe Life
Change in auto payments
I needed to make a change in auto payments. The rep was cordial, to the point, but helpful.

Antwoord van Globe Life
The young lady was very helpful
The young lady was very helpful. It was challenging getting through the maze to reach someone that could me.

Antwoord van Globe Life
I have been trying to change the…
I have been trying to change the beneficiary of my grandchildren’s policies for 30 days and they keep finding an excuse. First, it could NOT be done online. I was sent 8 documents to sign. Once completed, I waited a week to call and ask why it was not done. Of course they move the goal post and say they need a copy of the trust. Sent the trust with instructions and policy information for all grandchildren. They email wanting more information. I’m not sure where their disconnect is but I hope they are not this difficult if I have to file a claim.

Antwoord van Globe Life
THEY DO NOT DO WHAT THEY ASSURED THEY…
THEY DO NOT DO WHAT THEY ASSURED THEY WOULD DO I WILL BE LOOKING FOR ANOTHER POLICY ELSE WHERE AND MY ATTORNEY WILL BE CONTACTING THIS COMPANY DONT TRUST THE COMPANY REPS THEY LIE!!!!!!!!!!!!!!!!!!!!!!!!!!

Antwoord van Globe Life
Customer service was horrible and rude.

Antwoord van Globe Life
Had them for life insurance through an…
Had them for life insurance through an old employer, after I left the company they have called non stop to get me to continue my coverage. No matter how many times I tell them to stop calling me, They refuse to leave me alone. They call from different numbers multiple times a day

Antwoord van Globe Life
Globe service representative exceptional!
Globe service representative on my phone call yesterday concerning my sisters insurance policy was Fantastic.
Patient, kind, and willing to explain and answer all my questions concerning policy.
Exceptional service!

Antwoord van Globe Life
Agent was very helpful with information…
Agent was very helpful with information I needed to understand my policy & my budget nice to talk with I like her voice she was calm & informative with globe life policy.

Antwoord van Globe Life
My representative was very helpful and…
My representative was very helpful and polite

Antwoord van Globe Life
Agent was kind
Agent was kind, courteous, understanding, helpful, and friendly took care of my issues. Highly recommend.

Antwoord van Globe Life
Agents double charge with no remorse
We had multiple agents servicing the same location, which resulted in being double charged for months. 3 policies were deducted directly from my paycheck, 3 out of my checking account. I have been promised a refund for 10 months with no resolve.

Antwoord van Globe Life
Mass Advertising/Poor Customer Service
I’m not sure how this company received my address. Global Life sent a “Burial Expense Life Insurance” application addressed to my mom. My mom passed 4 years ago. They need to update their mass send out lists because it is terribly insensitive to advertise burial services for people have already passed. When I called to ask about it, a girl just said no and hung up.

Antwoord van Globe Life
Shady Business Practices
Globe Life enrolls you in autopay using the payment details entered when requesting the policy. They send the initial confirmation email, then everything after comes through the mail. You get charged for the first payment before you receive documentation, and canceling is an absolute pain.

Antwoord van Globe Life
Globe Life Insurance was here for us in…
Globe Life Insurance was here for us in the loss of our son. He was 29 years old. They made the worst time of our lives so much easier to deal with. No hassle or worries whatsoever… This wasn’t something we planned on using so soon, but thankfully we had this insurance policy.. Forever Grateful 🙏🏾❤️🩹

Antwoord van Globe Life
They randomly call me.
They randomly call me out of the blue and I'm not interested in their product.

Antwoord van Globe Life
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