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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I had an insurance policy on my life and paid out consistently for over 5 years. Globe life stop taking payments over a year ago, i wasnt clear on what happened but "they" claimed someone filed a clai... Toon meer

Beoordeeld met 4 van de 5 sterren

After not being able to contact company by phone (2 #s),4 emails, and getting kicked off website numerous times, I was greeted by a wonderful, cheerful and informed representative. I explained my fru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I had no problem reaching an agent took me a little bit, but the computer cause it insist on trying to help you and it doesn’t know how my problem was. My insurance policies were sent to my daughter‘s... Toon meer

Beoordeeld met 3 van de 5 sterren

When I finally reached a live person -after about 45 minutes of jumping through computer hoops - the agent was halpful although she tried to convince me to get mu son or granddaughter to take over the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

324 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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3,4

Alle reviews

(324)

295 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My experience with Globe Life was…


My experience with Globe Life was great. I had payment issues due to my bank account being hacked and the representatives was excellent in helping me.

24 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!

Beoordeeld met 5 van de 5 sterren

I was having a bad morning

I was having a bad morning, the young lady made it so much better. She spoke very peacefully and professional which calmed my spirit. God always put the right people in your path to meet your needs at the right time. Katrina thank you.

24 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We couldn't agree more and we're delighted to hear about your experience. Your opinion matters to us greatly. Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great Service

25 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!

Beoordeeld met 5 van de 5 sterren

QUICK RESPONSE

I asked a question via email on Wednesday and got a response on Thursday. Happy.

24 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We’re glad to hear that you’re satisfied with your recent experience. Thank you for choosing Globe Life!

Beoordeeld met 5 van de 5 sterren

Change in auto payments

I needed to make a change in auto payments. The rep was cordial, to the point, but helpful.

21 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

That’s what we’re here for! We’re happy to know we’re providing the best service possible! Thank you for taking the time to let us know how we’re doing.

Beoordeeld met 4 van de 5 sterren

The young lady was very helpful

The young lady was very helpful. It was challenging getting through the maze to reach someone that could me.

22 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

Thank you for letting us know how we're doing! We look forward to earning that fifth star in the future.

Beoordeeld met 1 van de 5 sterren

I have been trying to change the…

I have been trying to change the beneficiary of my grandchildren’s policies for 30 days and they keep finding an excuse. First, it could NOT be done online. I was sent 8 documents to sign. Once completed, I waited a week to call and ask why it was not done. Of course they move the goal post and say they need a copy of the trust. Sent the trust with instructions and policy information for all grandchildren. They email wanting more information. I’m not sure where their disconnect is but I hope they are not this difficult if I have to file a claim.

22 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We understand you need a prompt update on your changes, and we want to help. Please contact us at cspolicyservices@globe.life. We hope to hear from you soon.

Beoordeeld met 1 van de 5 sterren

THEY DO NOT DO WHAT THEY ASSURED THEY…

THEY DO NOT DO WHAT THEY ASSURED THEY WOULD DO I WILL BE LOOKING FOR ANOTHER POLICY ELSE WHERE AND MY ATTORNEY WILL BE CONTACTING THIS COMPANY DONT TRUST THE COMPANY REPS THEY LIE!!!!!!!!!!!!!!!!!!!!!!!!!!

16 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We have requested more information about your situation, and we'd like to assist you.

Beoordeeld met 1 van de 5 sterren

Customer service was horrible and rude.

19 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We are disappointed to hear about your experience. We'd appreciate you sending us an email at cspolicyservices@globe.life with details, and please accept our apology for the inconvenience.

Beoordeeld met 1 van de 5 sterren

Had them for life insurance through an…

Had them for life insurance through an old employer, after I left the company they have called non stop to get me to continue my coverage. No matter how many times I tell them to stop calling me, They refuse to leave me alone. They call from different numbers multiple times a day

15 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

Please accept our apology for the inconvenience, and we'd like to help. Kindly contact our customer care team at cspolicyservices@globe.life or call us at 844-726-4372 to change your communication preferences. We hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Globe service representative exceptional!

Globe service representative on my phone call yesterday concerning my sisters insurance policy was Fantastic.

Patient, kind, and willing to explain and answer all my questions concerning policy.

Exceptional service!

14 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!

Beoordeeld met 5 van de 5 sterren

Agent was very helpful with information…

Agent was very helpful with information I needed to understand my policy & my budget nice to talk with I like her voice she was calm & informative with globe life policy.

14 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

Thank you for your feedback regarding your experience with Globe Life! We appreciate you reaching out to us, and we look forward to serving you in the future.

Beoordeeld met 5 van de 5 sterren

Agent was kind

Agent was kind, courteous, understanding, helpful, and friendly took care of my issues. Highly recommend.

9 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!

Beoordeeld met 1 van de 5 sterren

Agents double charge with no remorse

We had multiple agents servicing the same location, which resulted in being double charged for months. 3 policies were deducted directly from my paycheck, 3 out of my checking account. I have been promised a refund for 10 months with no resolve.

10 november 2025
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

MK, we'd love to assist. We private messaged you to get some more information. We hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Great Service

9 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

That’s what we’re here for! We’re happy to know we’re providing the best service possible! Thank you for taking the time to let us know how we’re doing.

Beoordeeld met 1 van de 5 sterren

Mass Advertising/Poor Customer Service

I’m not sure how this company received my address. Global Life sent a “Burial Expense Life Insurance” application addressed to my mom. My mom passed 4 years ago. They need to update their mass send out lists because it is terribly insensitive to advertise burial services for people have already passed. When I called to ask about it, a girl just said no and hung up.

9 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

Alexis, we are very sorry to hear about this situation. Please contact us at cspolicyservices@globe.life or 844-726-4372 for assistance. We look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Shady Business Practices

Globe Life enrolls you in autopay using the payment details entered when requesting the policy. They send the initial confirmation email, then everything after comes through the mail. You get charged for the first payment before you receive documentation, and canceling is an absolute pain.

8 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

Shan, if outstanding issues remain, we'd like to help. Please contact us at 844-726-4372 or email us at cspolicyservices@globe.life. We're ready to assist you. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Globe Life Insurance was here for us in…

Globe Life Insurance was here for us in the loss of our son. He was 29 years old. They made the worst time of our lives so much easier to deal with. No hassle or worries whatsoever… This wasn’t something we planned on using so soon, but thankfully we had this insurance policy.. Forever Grateful 🙏🏾❤️‍🩹

9 juni 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!

Beoordeeld met 1 van de 5 sterren

They randomly call me.

They randomly call me out of the blue and I'm not interested in their product.

3 september 2026
Review zonder uitnodiging
Logo Globe Life

Antwoord van Globe Life

We're very sorry you've been inconvenienced. Please contact us at cspolicyservices@globe.life or 844-726-4372 to update your communication preferences. Thank you for letting us know, and we hope to hear from you soon.

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