GLS Česká republika Reviews 

Terrible service, timeframe between 12:30 and 13:15 and he came before that and now I have to wait for my delivery for 5 days, I called him back in 1 minute after he called me and claimed he was too far away to come back... Don't select this company as a transporter terrible service shame on you

Very bad,my package now 2 weeks in the depot.Nobody take contact with me or with the sender.
Take too long before we got answer.
I don't get any apologies,any explanation why I don't receive my pakket.
Definitely we don't will use GLS again.

Ordered 3 times a package with their delivery service. The courier didn't even show up, didn't pick up the phone when I called. Never again. You pay extra for a parcel to come to your home and it never does. Big scammers.

Nedoporučuji cokoliv objednávat přes tuhle společnost. Takový zmatek v tom mají že to je neuvěřitelné. Objednáte si balík do boxu tam vám nepřijde z technických důvodu. Tak vám ho dají na výdejní místo parcelshop ale o tom se dozvíte až v aplikaci kde se musíte zaregistrovat. Email ani SMS vám nepřijde. Když přijdete na výdejní místo tak vám řeknou že pokud vám to teď přišlo tak musíte ještě tak hodinu počkat než se to dostane do systému. Takže odcházíte bez balíku. Opravdu nedoporučuju

Everything went smooth

There were plenty of drop off points in Prague.

Shipping was fast, took 4 days from Prague to Lithuanina.

Bunch of ABSOLUTE ROOKIES.

You are supposed to collect the parcel at that address, with that consignee's name. I don't care if you don't want to phone the number, for whatever absurd delusional reason you have.
BUT RING THE BELL AT LEAST, YOU AMATEUR !
Do you expect someone to stand outside in the street the whole day waiting for you with their parcel in hand? RING, NOVICE! RING! BASIC RULE #1
And the courier had the courage to put "consignee absent" in his lying report.

Rookies, I swear. Literally never ever using this rookie's parcel deliveres ever again.
And any acquaintance I know, I will make sure to avoid your rookie's company.

The worst experience ever!
This service doesn’t work for fact.
See Google Maps reviews: 2.1/5

Služba, která neexistuje! Před měsícem přinesli synovi cizí krabici, kterou nakonec vzali zpět. Když se zeptal:
kde je můj balik? Nemohli mu říct nic konkrétního. Když požádal o kompenzaci, bylo mu řečeno, že se má obrátit na odesílatele a problém vyřeší společně. Kontaktovalа jsem GLS, ale žádné výsledky, žádná krabice, žádná kompenzace.
A asi před půl rokem otevřeli krabici, kterou jsem mu poslal, a ukradli polovinu obsahu. Pak na ně položili kousky zmačkané polyethylenové pásky. A přelepil ji páskou GLS. O odškodnění samozřejmě nikdy nešlo. Stejný příběh, kontaktujte odesílatele a promluvte si s ním

The best communication and quality delivery service, probably the fastest and smoothest of all.

I had 2 boxes that were supposed to be picked up yesterday.
They give an expected pickup time from 9am to 6pm, which forces me to stay at home the whole day.
No one showed up to pick up the boxes, and worst, I did not receive any email or call with any explanation. This is totally unacceptable.

Today they said someone will pick them up from 9 to 12, no one came.
Then they told me someone will come till 1pm, no one came.
Now I should wait until 3pm, let's see if I will manage to send my clothes back to my place or if I will leave them in a different country.

Even if the delivery was payed to my address, they delivered to a shop 20 minutes away asking me to go and pick up there ... Why ?! Note: DPD delivered without any problem to the proper address, the same day. Same price (100Kc). PackNr. #90344617550