Gnomon Watches Reviews 

I have received my purchase "Glycine watch Airman" on time. Before that, I contacted their customer service, and they have been great explaining what is available and what is not. I am very happy and satisfied with their service and the watch. I will definitely continue buying from them. Thank you.

I have ordered 3 watches from Gnomon over the years with nothing less than impeccable and responsive service, ultra fast shipping, and quality products. I will be a long time customer.

I was a tad nervous to go through with my purchase, due to my bank flagging Gnomon as a scam website. However I requested they lift the ban, so I could proceed with payment. I had to try, even if it sounded too good to be true and I swear this is one of the best decisions I've ever made to date. My Hamilton watch was on sale, free shipping over $1,000 and a few additional freebies to top it all off. Ordered Wednesday 6th of August and received Monday 12th - which is literally 3 working days! Would recommend all my family and friends to buy off this site! Prices unbeatable, faster deliveries than anything locally and if you sign up you can gain points to use towards your next purchase. Will certainly use Gnomon as my watch shop, because there's just simply no competition!

Every single time I have dealt with Gnomon, I have left with a sterling experience. I have purchased 11 watches through them across multiple brands: Marathon, Steinhart, Damasko, Seiko and Ball, and every single time the customer service was on point. The watch flew through Customs. I genuinely cannot think of a bad experience I have had with Gnomon. With decent pricing, they allowed me to expland my horizons as a collector, and for that I am grateful to Anders, Dennis and the rest of the crew! Keep up the good work guys!

I think Gnomon deserves better feedback in here. I. have bought a few watches(15 and counting) from them over the years. No problem with delivery. And certainly no problem when it comes to aftersales. Repairs and parts have always been smooth sailing. There was once they sent a watch with a different strap as advertised(not fault of their own but the manufacturer). They followed up quickly and sent out the correct strap at no additional cost. When my watch needed a service, no problem too. Easy and fuss free.

Watch bezel lume started to disintegrate on a 900 Euro Squale. Very poor. Gnomon refused to deal with issue, although the watch was only 18 months old. Tried to sell me a replacement bezel instead of acknowledging the material fault.

Ordered a metal bracelet for my sarb017. Unfortunately the end links I received are not compatible with the sarb017. I have messaged gnomon watches and will see how they respond to this error.

***update****
Customer service were responsive and on the third try the correct endlinks were sent.

I recently purchased a wrist watch from Gnomon watches, I’m really happy with the friendly service, competitive price, product quality and fast shipping service. I will definitely be doing more buying fro Gnomon watches. Highly recommended.

The reviews on Google seem to be flawed after I have experienced their service at their stores. Maybe it's just a coincident that I see 1 bad staff and it lines in the worse later. Basically, I spotted a watch that I wanted but this female staff went to upsell the watch by saying all the wrong specs. Basically that's lying. But I liked the watch and asked if there was a discount. She only gave $20+. When I left the shop and surfed online, I realised I could have more than $110 off.

Anyway, I ordered through another person at another branch and the service was different. Everything ran smoothly until I accidentally saw her again. She asked if I still wanted the watch and why I had not got one through her. I skipped the topic and went around to see other watches. She did it again by up selling the specs on another watch that didn't have those qualities. I don't think she was new to the profession. It's more like lying to get it sold and keep more commission to herself.

What I am angry is also that I was shortchanged for not being given the 5 percent new customer discount. He did say it was a limited edition. But their online system gave the discount. Didn't buy online because I prefer to see, check and collect myself. I suspect they split the commission among themselves, which was why the other staff couldn't give the discount. He did a round off but that was not what I would get after the full discount.

They should fire this female staff. But they didn't. They covered it up for her by saying she was new.

They are not that professional as Google say they are. Compared with the watch stores around that area, their service is considered low class from the knowledge they have in general as a profession.

Fate molta attenzione al prezzo finale dell'orologio perchè se allo stesso sommate spese e tasse di importazione può risultare maggiore di quello a cui viene venduto l'orologio sul sito della casa produttrice (es. Glycine Airman 36 GMT).
Inoltre, le condizioni di reso sono tali per cui lo stesso è di fatto impossibile, salvo che non si vogliano spendere € 40 fissi, oltre a perdere le tasse di importazione pagate alla consegna.
Ma non è finita.
Stando a quanto riportato sul sito internet di Gnomon, infatti, gli orologi venduti da loro subiscono diversi test prima della vendita per cui l'orologio che viene acquistato non è nuovo di produttore.
Ho acquistato un Glycine Airman 36 GMT e mi trovo a pagarlo 54 euro in più rispetto a quanto lo avrei pagato se comprato dal sito ufficiale e in più mi ritrovo un orologio praticamente usato.
Non comprate!

Seiko Chrono prospex commandée, livraison rapide mais c'est une seiko Padi! je demande le remboursement , je vais voir!!

Excellent dealer - purchased a Squale Tropic, experienced an issue with the clasp and they immediately replaced it with no quibbles. I’ll be a return customer.

Better to buy from the original Steinhart from Germany. These clowns are ok up until something goes wrong with your watch, even if it’s under warranty. My watch went wrong after 6 months, and Gnomon expected me to pay for shipping BACK to them in Singapore, AND then pay import tax and duty back to me in UK. Id already paid this once before, so now I’m being charged AGAIN for buying a faulty watch. In total now I’ve paid £120 in taxes on top of the watch price. Ill never use Gnomon again.

Ordered on a Tuesday and I got the watch Friday morning. Excellent and fast shipping

Just received my Seiko horigome limited. Everything is fine. Good delevery. Well packaged.

Duty and Tax - my watch failed after about 6 months, and I returned it for a free repair. This was carried out successfully, but I was hit with a £50 GBP Duty and Tax invoice on the watches return. This was AFTER I had already paid £60 Duty and Tax when I bought the watch. They should have offered to pay the second invoice as it really wasn’t my fault the watch was faulty. I won’t use them again, and won’t recommend anyone else use them either.

I had a great experience buying from Gnomon Watches.

There was a slight issue with my order (ordering process on the website, not an issue with the watch). After sending an email, Anders Tan replied very quickly and helped to resolve it.

The watch was shipped quickly via DHL, and was packaged very securely. Item was as advertised.

I would definitely do business with them again.

Anders Tan helped me pull the trigger on a Glycine Airman for which I've been lusting for some time, Communications were excellent and almost immediate. The watch was shipped from Singapore to rural Arizona, USA in three days. And, finally, the price was right!

Will I come back to Gnomon Watches? YES.

I ordered a seiko automatic watch. I live in the USA. It went very smoothly. The watch was exactly as described. I was most impressed with the packaging. There was no way it was going to arrive in pristine condition. There was NO chance it could have been damaged in shipping. I would not hesitate to order from this company again.

2 défauts sur la montre reçue neuve, le vendeur propose un remboursement si je renvoie la montre a mes frais et en perdant la taxe soit une perte de 90$, c’est inadmissible
Mauvaise enseigne,
Je passerais par les marques directement et plus jamais par Gnomon avec un service déplorable je déconseille