I spent over an hour fighting to get a proctor then she kicks me out because of my connection. Everything was moving fast until I was waiting for the proctor and from there it was slow. She assisted m... Toon meer
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Not sure what the point of a review for ProctorU is, as you're not the customer - the uni is. But my experience has been garbage. Started having technical difficulties with a relatively new laptop... Toon meer
Absolut lächerlich! Die vorgegebene Startzeit klappt NIE! Es dauert teils über eine Stunde, bis sich ein Proctor einfindet und dann folgen die lächerlichen Überprüfungen. Während der 6-stündigen Tes... Toon meer
Ich studiere an der IU und bin gezwungen, ProctorU für meine Onlineklausuren zu nutzen. Eigentlich will ich doch nur endlich meine Prüfungen ablegen, aber das ist seit Wochen unmöglich. Jedes Mal wi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Contactgegevens
Riverchase Ctr 2200, 35244, Hoover, Verenigde Staten
- go.proctoru.com
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Privacy and Security issues
It was an absolutely terrible experience, I waited 4 h to take the exam then on final exam when the proctor had to enter the password their password didn't work they entered the wrong password ...not to mention they can look into all of your personal files and take pic of all of your space even this is an open book exam. The lack for privacy and security of your personal data is here.I have to schedule 3 time in order to take the exam ...absolutely awful, unprofessional, and disgusting experience ....OMG terrible
My examin was 5 hours and not 2
My examin was 5 hours and not 2.
8 different Proctor u. Technical problems . Etc.... so bad ...
Terrible experience
Idiotic way of taking an online exam. Before I could start my 1 hour exam it took me 50 minutes (!!!!!) to jump through all kind of hoops for someone in India to prove I am not cheating, at an OPEN BOOK exam for god sake. Not even starting about the fact they wanted me to remove people behind me in the hallway visible through the glass wall from walking there. Absolutely terrible experience. Told my employer I will never cooperate again taking exams from this platform. And yes, I did pass the exam with a 98% score so thats not the reason for my bad review.
Grossly negligent
Grossly negligent. Made inappropriate comments while testing, yelled at me
Disastrous every time
Disastrous every time. Absolutely horrible user experience and customer service. Enough to make you second guess even studying which is very sad. The only thing I can say is, the technical issues and terrible customer experience makes the actual exams seem easier in comparison…
Proctor U is HORRIBLE
Proctor U is an awful way to test. You will have 10+ proctors, all of which take pictures of your personal space, your id. They do not have a manager that "entertains" phone calls...horrible, unprofessional....
Bad experience using Proctoru!
Bad. Highly disappointed student. Finished 2 maths tests with them and my institution did not even receive the tests I had completed 2 days ago. You will regret using them. They do not refund you even if their servers and Gaurdian Browser stop working mid testing. The only good point was the proctor I had on my 2 tests, wonderful individual. The waiting time is horrendous. Do not use this company. @Proctoru Please improve if you want people to keep coming back and using you, my review will be a positive one if you refund me the fee you owe me or at least provide me with another fair chance. Your technical issues and refunding are horrendous AND JUST A MESS. Take it seriously. Listen to your clients, after all theres no one better to listen to to improve your service than the person making use of your business. These are people's lives you are playing with!
Disconnected in the middle of my LSAT…
Disconnected in the middle of my LSAT argumentative writing essay. Absolutely ridiculous the Law School Admission Council uses this janky, trash, malfunctioning, nonsense. I'm beside myself.
ProctorU is the worst online proctoring…
ProctorU is the worst online proctoring system I have ever encountered, it is an absolute nightmare from start to finish, the system is completely invasive and unreliable, forcing students to give remote access to their computers and webcams while treating them like criminals, the proctors are either overly strict or completely clueless, making the exam process even more stressful than it already is, they take forever to start the test, make students wait endlessly, and sometimes flag innocent behavior as cheating for no reason, the software itself is a disaster, constantly freezing, disconnecting, or crashing in the middle of an exam, and when that happens, the student is the one who suffers, not their broken system, customer support is completely useless, they take forever to respond and offer no real solutions, if their system falsely accuses you of cheating, good luck, because they will not help you, you will be left fighting to prove your innocence while they refuse to take responsibility for their failures, this system is beyond stressful, it turns a simple exam into a horrifying experience, students have reported extreme anxiety and panic attacks because of how oppressive and unfair it is, universities and institutions should be ashamed for using such a flawed and privacy-invading system, ProctorU should be avoided at all costs, it is nothing but a disaster, unreliable, untrustworthy, and completely unnecessary.
It’s really as bad as the reviews…
It’s really as bad as the reviews claim. Constant technical issues across multiple devices, long waiting times, and little resolution for time lost during exams.
Avoid
The damn page wouldn’t load and I kept seeing the same error message over and over. Tried customer support through the icon and was beyond a joke. Wouldn’t work and when I thought I reached a breakthrough to connect to a human, I would get cut off. Tried calling the number and got cut off twice. What sort of company is this? Total sham. To think I booked a remote exam because I thought it would ease my nerves and anxiety and they just made it a whole lot worse. Extremely stressful experience.
If I could give it a 1 star I would
If I could give it a 1 star I would. I was all prepared on time for my exam, I waited 20 min as they were "finding a proctor for me," then I called the company and had me transferred to 3 different people: I ended up doing my exam one hour later than scheduled and my proctor was so rude and passive aggressive when I did not know where to go, as this was my first time and last time using this. She disconnected right away after my test was over and did not let me ask any question. Horrible experience, never use this.
Tried scheduling an appointment
Tried scheduling an appointment. The customer support was so bad and repeated the same information again and again without really trying to understand my queries. I would not use this again.
Nie wieder
Nie wieder! Ich wollte bei der IU eine Online Prüfung schreiben und konnte mich nicht verbinden. Jetzt habe ich als Note eine 5 bekommen, obwohl ich zwischen 1-2 stehe!!! Es gibt keine Hilfe bei Proctor U, nur eine KI, die einem nicht helfen kann. Ich kann jedem davon abraten. Ich schreibe nie wieder eine Online Klausur mit diesem System. Mit Examity hatte ich noch nie Probleme.
The most disgusting service I’ve ever used
The most disgusting, unacceptable service I’ve ever used in my life hands down. DO NOT USE THIS SERVICE. I spent hours and hours trying to find a “sufficient” computer that would get around my apparent “internet issues” just for me to not even be able to access my exam. The IT people are also clueless and have no idea what they’re doing. The best advice I can give you is to save your time and not attempt to use Proctor U, for your own sake.
Due to the fact that ProctorU had a…
Due to the fact that ProctorU had a high volume of test takers, my test stopped after fifty-five minutes. I waited for someone to respond to me for at least thirty minutes; no one ever responded to me. I called and waited to speak to someone which also took a while. Once I was able to finish the test the representative assured me that I would have time to finish the final exam; I did not have time to complete the test before the deadline. I spent three in a half hour trying to complete a test and got bounced around for hours. In return, I failed my test. I requested a refund; it was denied.
Pure scammers
Pure scammers. My testing instructions state speakers are required and these buffoons said I'm not allowed to have speakers. Not to mention getting into the test is essentially impossible and takes hours. Any firm that uses ProctorU or Meazure should be ashamed of themselves.
Nobody speaks English
Nobody speaks English. They are too invasive. Their internet is unstable and will blame you for bad connection. They will make you do security checks that go for 20 minutes in length and are very invasive and redundant and they have no explanation for anything.
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