GoCamp Reviews 

206
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The low mileage Wolfchild 4x4 Winnebago Revel was in outstanding shape when we picked it up. Michael, her owner, spent more than an hour explaining everything to us and was courteous and patient throu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Sent my reservation to host in Seattle, WA by mistake. Should have been sent to host in CA. Deceptive pricing. Non-transparent website hides service fees until during purchase process (other rental pl... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience booking with Go Camp. Our party size changed and they were accommodating with letting us switch our reservation to fit more friends! We had a great time and everything was smo... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the overall purpose of this company. I feel website usability could be better. Navigating seemed different. Especially once booked I struggled to see details of the camper van. Yardstick backg... Toon meer

Bedrijfsgegevens

  1. Kamp
  2. ook in
  3. Accommodatie
  4. Camperverhuurbedrijf
  5. Huisdiervriendelijke accommodatie
  6. Reisbureau
  7. Vakantiewoningverhuur

Geschreven door het bedrijf

The GoCamp team is fueled by a genuine passion for camping and outdoor life. We help people discover the freedom and joy of adventure by renting a fully outfitted camper vans. Whether you need a van to tour majestic mountains with unbelievable views, attend a desert concert featuring your favorite band, catch up with friends over a campfire, or take the kids on a road trip to the beach, GoCamp is your trusted partner. Our camper vans come loaded with bedding, dishware and cookware, camp chairs and more. You can just hop in and go. And if you're a van owner, you can rent out your van on GoCamp and earn income when it would otherwise be sitting idle in the driveway.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(206)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great van rental

Great van rental, great communication, would definitely rent again!

4 juli 2023
Logo GoCamp

Antwoord van GoCamp

Thank you! We look forward to assisting you with your next van rental.

Beoordeeld met 2 van de 5 sterren

Never Again

Over a period of months communicating with various entities, it was hard to keep track of which group or organization I was communicating with. The staff were pretty responsive, but I never felt like any question I asked was completely answered. Even a few days before the trip, I was still piecing parts of the requirements and prep work together. The rental experience was a whole 'nother story. We spent a fortune on those three days and next time I'd just get a hotel room, rent a Vrbo or quite honestly do anything but this.

3 juli 2023
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Antwoord van GoCamp

Thank you for sharing your experience. While we work diligently to provide transparent communication, we understand there are many details to pull together. We appreciate your honest feedback and will continue to develop processes to improve communication.

Beoordeeld met 5 van de 5 sterren

"Evergreen" Camper Van Rental

Great communication from GoCamp. Great couple to work with. The Camper Van was well-equipped and easy to use. I loved being able to pull over and take a nap whenever I wanted to. I highly recommend the "Evergreen" Camper Van rental and can't wait to do it again!

20 juni 2023
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Antwoord van GoCamp

Camper van rentals offer so many amazing features and benefits. We're thrilled to know that you enjoyed your van and your trip!

Beoordeeld met 5 van de 5 sterren

Six stars

Great experience! Process was super simple and intuitive, great communication, transparency and customer care by GoCamp. Thanks, GoCamp, for enabling my first ever camper van rental and the amazing outdoor experience!

17 juni 2023
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Antwoord van GoCamp

Thank you for this review! We're so glad we could be part of making your first-time experience so memorable. Please come back again soon.

Beoordeeld met 5 van de 5 sterren

GoCamp was great!

GoCamp helped out a lot. We had another van set up and they renter had to back out because of mechanical issues. GoCamp helped us find a van and folks were in contact helping get it all set and they were so positive. I have told others about your company.

7 juni 2023
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Antwoord van GoCamp

Thank you for your kind words. We're always here to help our amazing customers!

Beoordeeld met 5 van de 5 sterren

A perfect way to travel and camp!!

We came across GoCamp while searching for RV’s to rent…. A perfect fit for what we wanted….a small RV/camper van that was easy to maneuver, fully equipped, and ready for our trip up in the Upper Peninsula. Booking and conversation with GoCamp, and with the owner, Pete was very easy and smooth.

9 juni 2023
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Antwoord van GoCamp

Thank you for sharing your feedback. We're so happy to know that we met your expectations and provided you with a great experience. Come back again soon!

Beoordeeld met 5 van de 5 sterren

Wonderful trip!

We loved the van we rented. The communication was easy with the owner. We had a hard time for one day getting in touch with GoCamp but they got back to us the following day. Our trip was epic and we will definitely rent from them again!

19 juni 2023
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Antwoord van GoCamp

Thank you for the kind words! We value your business and look forward to helping you plan your next adventure.

Beoordeeld met 5 van de 5 sterren

Helpful and Kind

Go Camp did a wonderful job answering all our questions as we were figuring out which van was right for us! Their contracts were easy to follow, and their staff was always available to answer questions. I am so glad I chose GoCamp to rent through. I felt prepared and ready for the trip.

10 juni 2023
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Antwoord van GoCamp

Thank you! It is our pleasure to help you prepare for your camper van trip and provide you with resources to enjoy every moment.

Beoordeeld met 5 van de 5 sterren

The lucky van team made everything so…

The lucky van team made everything so simple. From the moment we started researching the trip all the way through to returning lucky to his rightful owners everything went without a problem. Lucky was fully equipped. All we needed to do was buy our food. The lucky van team was very responsive and helpful in planning our route. We were first timers and will absolutely do this again. I would recommend this van and go camp to anyone who's interested in the RV experience without the RV ownership responsibilities.

20 juni 2023
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Antwoord van GoCamp

Thank you so much! We strive to provide all of our renters with everything needed to have a truly memorable experience.

Beoordeeld met 5 van de 5 sterren

It was amazing

It was amazing, everything was easy going, the van was amazing,

17 juni 2023
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Antwoord van GoCamp

This is great to read! Please let us know when you're ready to book your next trip. We look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Easy to work with and answered all our questions

GoCamp was amazing to work with. They helped us find the camper van we were looking for for our 2 week trip. I phoned them about how the van rental process worked.. they were easy to talk to and helped us navigate the whole process. Also, email questions were answered promptly. Highly recommend this company .

19 juni 2023
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Antwoord van GoCamp

Thank you for your recommendation! You are a valued customer and we hope to have you back again soon.

Beoordeeld met 5 van de 5 sterren

Short maiden voyage in a Storyteller Overland Stealth Mode Van

Info on the vehicle and its owner was clear + accurate. Info to support our planning + arrangements for the trip was thoughtful + very helpful. Responsiveness of the GoCamp team to my questions was excellent. Resources available to manage all the details were clear + well-described.

19 juni 2023
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Antwoord van GoCamp

Thank you for this great review! We appreciate your business and we're thrilled to know we provided the support and information needed for your trip.

Beoordeeld met 3 van de 5 sterren

Sent to the wrong place

Our van was cancelled 3 days prior to trip. I understand things come up and Gocamp offered 3 other substitutions. However I had to keep chasing to ensure a new one was booked and email responses were quite slow considering it was getting down to the day we were flying.
Then we were sent to the wrong address to pick up the van. The PDF had the new camper van name (which I double checked to make sure it was the right one), but the old campervan address who had been cancelled. This resulted in us paying for taxis 30 mins in the wrong direction! The address we went to kindly let us into their home to stay out of the rain while we figured out what to do. It took us 30 ins to get through to a staff member to be sent to the right place. It was a very bumpy start to our whole trip.

18 juni 2023
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Antwoord van GoCamp

We truly appreciate your feedback. We work diligently to provide a great customer experience, yet we know that revised reservations can present challenges. Thank you for bringing this to our attention so that we can improve our processes to ensure accurate information is provided to our valued customers.

Beoordeeld met 5 van de 5 sterren

Renting Stella

It was great getting the opportunity to rent Stella. It is a great rig and it met our needs for a weekend trip. Mary was wonderful to work with.

12 juni 2023
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Antwoord van GoCamp

We're thrilled you enjoyed renting Stella! Thank you for sharing this great feedback.

Beoordeeld met 5 van de 5 sterren

Awesome adventure vehicle!

Vehicle was fantastic and as advertised. Both the owner and Gocamp were accommodating and helpful. Would definitely rent again and recommend to friends!

22 mei 2023
Logo GoCamp

Antwoord van GoCamp

We truly appreciate your recommendation. Thank you for being a valued customer!

Beoordeeld met 5 van de 5 sterren

Incredibly communicative without trying…

Incredibly communicative without trying to upsell. Made first time experience easy and enjoyable.

12 juni 2023
Logo GoCamp

Antwoord van GoCamp

Thanks so much! We strive to provide you with an amazing experience. We hope you'll return for another camper van rental.

Beoordeeld met 4 van de 5 sterren

Website is easy to use

Website is easy to use. Do be aware that fees and insurance raise the advertised nightly rental by approximately $150 per night.

31 mei 2023
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Antwoord van GoCamp

Thank you for giving us valuable input on your rental experience. We understand that insurance is an added cost. We'll continue to work with our insurance provider to give our renters the lowest fees possible with the best coverage.

Beoordeeld met 5 van de 5 sterren

GoCamp made the rental experience easy

GoCamp made the rental experience easy and seamless. GREAT communication and fast responses to all my questions. The host was great too.

6 juni 2023
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Antwoord van GoCamp

We're so happy to read that you had a seamless experience! Thank you for sharing your feedback and we hope to have you back again soon.

Beoordeeld met 2 van de 5 sterren

Gocamp is a middleman, with low priority to renter satisfaction

Gocamp is a middleman, similar to airbnb, between renters and van owners.
I was required for damage that occurred outside of my rental period. This cost me several hundreds of dollars. However, gocamp decided to believe the van owner as they have a vested interest to have continued business with the owner. As opposed to the renter, who, and they are right about this, will bring them no further business as I will never be using them again.
I highly recommend going to a different rental agency. And take detailed videos of before and after your rental, I’ll admit not doing this was my own fault.
Best of luck in your overlanding adventures.

29 mei 2023
Logo GoCamp

Antwoord van GoCamp

Thank you for sharing this feedback. We understand that repairs can happen and it's never easy for either party. Your review helps us continue our focus on driving great experiences while making changes to positively impact everyone.

Beoordeeld met 5 van de 5 sterren

Lovely Lima

It was exactly what we wanted. Great to be able to camp and site see without having worry about hotel or rental car. Thank you for the great adventure.

17 mei 2023
Logo GoCamp

Antwoord van GoCamp

Thank you for telling us about your experience. We love contributing to great adventures!

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