GoCamp Reviews 

206
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The low mileage Wolfchild 4x4 Winnebago Revel was in outstanding shape when we picked it up. Michael, her owner, spent more than an hour explaining everything to us and was courteous and patient throu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Sent my reservation to host in Seattle, WA by mistake. Should have been sent to host in CA. Deceptive pricing. Non-transparent website hides service fees until during purchase process (other rental pl... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience booking with Go Camp. Our party size changed and they were accommodating with letting us switch our reservation to fit more friends! We had a great time and everything was smo... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the overall purpose of this company. I feel website usability could be better. Navigating seemed different. Especially once booked I struggled to see details of the camper van. Yardstick backg... Toon meer

Bedrijfsgegevens

  1. Kamp
  2. ook in
  3. Accommodatie
  4. Camperverhuurbedrijf
  5. Huisdiervriendelijke accommodatie
  6. Reisbureau
  7. Vakantiewoningverhuur

Geschreven door het bedrijf

The GoCamp team is fueled by a genuine passion for camping and outdoor life. We help people discover the freedom and joy of adventure by renting a fully outfitted camper vans. Whether you need a van to tour majestic mountains with unbelievable views, attend a desert concert featuring your favorite band, catch up with friends over a campfire, or take the kids on a road trip to the beach, GoCamp is your trusted partner. Our camper vans come loaded with bedding, dishware and cookware, camp chairs and more. You can just hop in and go. And if you're a van owner, you can rent out your van on GoCamp and earn income when it would otherwise be sitting idle in the driveway.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(206)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything you could think of

Everything you could think of, the van had. This was our first experience in a camper van and this fit the bill. It was easy all around. To drive, cook, sleep, hangout. Additionally the owner was very responsive when we had questions and helpful. Highly recommend.

29 mei 2023
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Antwoord van GoCamp

Thank you for your review. We believe in our community of van owners who are committed to our Hop In and Go promise, providing you with all the necessary living essentials to enjoy every moment of your trip. We're thrilled you had such a great time!

Beoordeeld met 5 van de 5 sterren

Everything was easy

Everything was easy! I felt fully supported with someone always in communication will us throughout the process. Thank you for making our trip comfortable and worry free!

1 juni 2023
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Antwoord van GoCamp

We're so glad we were able to provide you with a worry-free trip! We're always here to support your journey. Please come back again soon.

Beoordeeld met 3 van de 5 sterren

The light bulb on the front drivers…

The light bulb on the front drivers side was not working. This was not discovered until we were on the road. It is a minor problem but it did prevent us from driving at night since I did not want to get a ticket. We chose not to have dinner is the town because of the problem

30 mei 2023
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Antwoord van GoCamp

Thank you for letting us know about this. Our van owners are truly committed to providing renters with a great experience, yet we understand that sometimes a detail can be missed or perhaps unknown. We will continue to work with and support our van owners to ensure positive rental experiences.

Beoordeeld met 5 van de 5 sterren

Worry free vacation

The whole experience was fantastic, the booking through gocamp was easy. They put me In touch with the Van owner, who was very helpful in the final planning of our trip. The Van was very nice and clean. No problems what so ever. We’ll definitely be booking again for our next trip.

29 mei 2023
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Antwoord van GoCamp

Providing a "worry free" vacation is what we're all about. Thank you for being a valued customer. We look forward to your return!

Beoordeeld met 5 van de 5 sterren

Great experience …

Great communication and overall experience with the tv and GoCamp.

20 mei 2023
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Antwoord van GoCamp

Thank you for sharing this great feedback. We hope to have you back again soon.

Beoordeeld met 5 van de 5 sterren

Excellent Experience

Everything was simple and straightforward for setting up the rental. Communication was great and the camper was exactly as advertised.

20 mei 2023
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Antwoord van GoCamp

We're so happy to read this! Transparency and great communication is very important to us.

Beoordeeld met 5 van de 5 sterren

Awesome Trip!!!

Brian’s van was great! We had a awesome experience in AZ with it and this was our first time staying in a van. All the details were ironed out very smoothly before our trip, questions were answered during and drop off was a breeze. Highly recommend checking out this van. Thank you!

11 mei 2023
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Antwoord van GoCamp

This is great to read! We appreciate your feedback and we're thrilled to know you had a great experience.

Beoordeeld met 5 van de 5 sterren

Fantastic from day 1

The information GoCamp provided me before and during my trip was very much beneficial.
They also checked in on me leading up to the trip to address anything that I may have needed. Their organizational skills with the information they provide is very impressive and a big help when taking a trip using a camper van.
This was not only my first time using GoCamp, but it was my first trip using a camper van,
The GoCamp staff were fantastic from day 1 and were exceptional when I needed information and assistance during the trip.
No matter what level of expertise you are with over landing, GoCamp will go above and beyond to assist you.
I am definitely looking to them for my future trips.

17 mei 2023
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Antwoord van GoCamp

Thank you for your kind words! We truly appreciate your business and look forward to having you back again soon.

Beoordeeld met 5 van de 5 sterren

Great experience

From the search through the completion of our trip, a great experience. The personalized road trip ready guide was a wonderful asset. Communication with the owners and the platform was easy. We knew what to expect and when to expect and when to expect it. If we were missing anything, we got helpful reminders to complete the tasks, follow ups to see if we had any questions - reminders about when payments would process and when security deposits were released.

8 mei 2023
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Antwoord van GoCamp

Thank you for this great review! Our team is here for every step of your rental journey. We focus on providing transparent communication to make your trip easier than ever.

Beoordeeld met 2 van de 5 sterren

Would not use again. No added benefit and cost me $hundreds

Go camp had almost no involvement with the booking - booked through them and they just passed us straight to the van owners - and yet they still charge significant fees that are not clear when you see the price of the vehicles. They are operation like AirB&B with numerous non obvious charges upfront. On a positive their emails were friendly and courteous.

They allow the van owners to charge whatever 'prep' fee they want. This is supposed to cover the van cleaning etc, but of course not only do you have to hand the van back clean and prepped for the next user, but ours wasn't and there was no way to reclaim the prep fee.

The insurance they insist on is a joke. You have to get it through them and it specifically says this is not the primary insurance policy and if there were to be a claim then you should make it through your own car insurance. And for $350 for a week I'd expect a little more than that.

By choice I wouldn't use again as they added no value but cost me hundreds of dollars.

5 mei 2023
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Antwoord van GoCamp

Thank you for sharing your feedback. GoCamp offers valuable support for renters, yet we also operate a peer-to-peer marketplace that allows van owners and renters to manage interactions and communication. We appreciate your input and will take it into consideration as our business evolves. Thank you.

Beoordeeld met 5 van de 5 sterren

Everything was perfect

Everything was perfect. The Van was clean, secure, and had all what we need. The personnel was very help full and very availaible.

3 mei 2023
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Antwoord van GoCamp

This is fantastic to read! We're here when you need us so don't hesitate to reach out when you're ready to book your next trip.

Beoordeeld met 5 van de 5 sterren

All around a great experience.

They were super helpful in answering questions by email and timely in their replies. It was all around a great experience.

1 mei 2023
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Antwoord van GoCamp

Thank you! Your business is very important to us and we hope to be your go-to rental service for camper vans.

Beoordeeld met 5 van de 5 sterren

Excellent, highly recommended!

Excellent communication throughout, easy booking experience, cheerful and helpful associates, and a quality rig that served its intended purpose faultlessly. I had an unforeseen issue on my end that GoCamp handled gracefully and without qualms--thanks so much! Would absolutely recommend, and will book with them again!

11 april 2023
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Antwoord van GoCamp

We're thrilled to know that we provided you with a great experience. Our customers are our top priority and we look forward to your return.

Beoordeeld met 5 van de 5 sterren

easy to use

easy to use, intuitive, website for finding desired camper van. great/timely communication!

25 april 2023
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Antwoord van GoCamp

Thank you! We hope you enjoyed your trip and will use our service again soon.

Beoordeeld met 5 van de 5 sterren

The van was clean and comfortable

The van was clean and comfortable. Process to pickup and drop off was easy as well. Highly recommend renting this sprinter and I look forward to doing this again!

24 april 2023
Logo GoCamp

Antwoord van GoCamp

Thank you for your kind words. We look forward to having you back!

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