Gofloorit Reviews 

Excellent personal service. From the first contact through to fitting everything was delivered with a smile. There was no hard sell and the price was very competitive. The quality of the fitting workmanship was also superb. The guys arrived on time, worked efficiently and took all the old carpet away. I will definitely go back to Richard and his team again.

Great service and very pleased with our new carpet. There was a slight issue with one part of the fitting but this was swiftly resolved with no fuss.
Would go back again for any of our flooring needs.

Richard was very helpful when we visited the store, explaining the pros and cons of the various hard floor options.
The fitters were efficient and cleaned up nicely behind them. They had excellent attention to detail, pointing out a couple of scratches (that i couldn't even see) and insisting on replacing the parts.

Friendly company; personal service and a truly wonderful job done by Allan, the floorer, who went above and beyond. Really thrilled with the floor.

Great service and price. Good communication via e mail. Fitter was skilled punctual and friendly

Very pleased with the carpets and the excellent service received from Go Floor It. 2 excellent fitters and would recommend them for any carpet supply and fitting. in the future.

Another great job by Richard & his team - efficient, professional, helpful & quality work

Easy to contact, excellent communication and polite. Good service

Helpful in the showroom with advice and finding us a quick slot for fitting. Great fitting team. Very happy with carpets chosen, the fitting and how tidy everything was left.

The second time we have used GoFloorIt for a LVT floor.

Excellent service. Quote done same day as site visit. Arranged a suitable date for the work and they turned up on time.

The guy laying the floor did an outstanding job. Taking great care to result in a perfect finish.

I strongly recommend this company.

No pushy sales, great communication in a friendly professional manner. Was looked after from start to finish, and extremely pleased with my new carpets! Can highly recommend this company and its staff.

Very helpful by offering good advice and ensuring skilled fitter fitted the carpet with no mess. Would recommend this company.

Fantastic service from Richard.
No hassle no nonsense straight to the point with quotes, fitting dates , the fitters turned up did a great job & left house tidy
Will return for sure!

Wow right from the start amazing service from Richard and his team.
Had my whole house done, carpets and karndean Their chap Alex worked tirelessly round my busy house hold with out any bother..
Can't recommend them enough.
Top service from top guys..💯

This is the second time we have used GOFLOORIT in Towcester and we received an excellent and professional service from both the showroom and the fitters. Very pleased with my new carpet would definitely recommend them. Thank you very much.

Avoid! They use various fitters and we were told by one of the fitters most of his recent work is fixing the original fitters work we had - I’ve held off leaving a review as I was hoping the experience could be rectified however after the experience yesterday and email received I wanted to make others aware. It’s been utterly draining.

It’s taken 3 months to get issues resolved. The carpet was initially a housewarming gift and laid in November, issues raised and the same fitted came and told us ‘it’ll settle’ it’s fine. We then pushed again, I was called and a date was given for a second visit to come. Much to my surprise I was called the day after that call and asked if we’d sorted a date - utterly unbelievable. Then rebooked the date as they hadn’t put it in their diary.

The second fitter came and confirmed numerous issues including the carpet securings completely missed on the stairs and cutting off large chunks of carpet. The fitter said call us out as much as we’re needed as they get paid each time by the shop - I said in the nicest way possible I hope this isn’t needed again as it was already quite a tiresome experience. We were told the creases would settle - something we’ve been told a number of times now - shock they didn’t. We had made them aware that the stairs were the main issue and causing slips due to being unsecured and baggy/rippled.

At this point I requested the shop come out and see this as nothing is being resolved (January). This was ignored and the second fitter sent out again - there is only so much patching up you can do for an appalling job. I then contact the shop AGAIN. They then finally come out themselves on the 7th Feb - they agree the carpet isn’t fitted well and put it down to everyone having bad days. They then arrange to redo the carpet today (27th Feb). This was done yesterday and looks significantly better however the email today put total blame on us following a pets accident on the landing on the 21st Feb which I did really apologise for. Had they fitted the carpet correctly in NOVEMBER they wouldn’t have had to experience this or had they corrected this at any point on the previous FOUR visits. You’d be better off going to an independent carpet fitter with better customer care

misunderstanding within the company around installation dates....was sorted pretty quickly but at that point I had packed up and left work! everyone i dealt with was pleasant.

The whole experience was excellent from showroom visit to the survey of our house then the floor and carpet laying. Joe + Jack, the fitters were really pleasant and polite and completed the work in a first class manner leaving everywhere clean and tidy.

Having made several unsuccessful attempts locally to find the bedroom carpet I had in mind, I decided to look further afield. I found local carpet suppliers in Milton Keynes to be too expensive, unhelpful, inclined to add additional charges such as delivery or all of the aforementioned. Having bought a bedroom carpet from GoFloorIt when it was Gowlings (and it's still looking perfect), I went back to their showroom and explained what I was looking for. As with that first visit some years ago, within minutes this time around I was shown a perfect sample and from there it was a very easy and reassuring process to finally get the perffect carpet at a very good price with no hidden extras. Indeed, they advised that the underlay I was thinking of including was unnecessarily expensive for a bedroom and offered a much more appropriate quality. Their fitter has done an excellent job and left the room and surrounding areas clean and tidy and, whilst having explained that there is a possibility of one or two scuff marks on the walls during the fitting, there were no marks at all by the time the job was complete. What he did leave was a helpful care guide. Excellent service all around, courteous, friendly and knowledgeable, and I wouldn't hesitate to recommend them.

This is the second time we have used GOFLOORIT in Towcester & as usual we received excellent & professional service from both the showroom & the fitters. Very pleased with the new carpet & would definitely recommend them.