Really pleased with item, Doris discovered gift in the wardrobe. Birthday not until November. She carried it around for about an hour, not left her mouth, then like all the other 'favourites' is bu... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Really pleased with item, Doris discovered gift in the wardrobe. Birthday not until November. She carried it around for about an hour, not left her mouth, then like all the other 'favourites' is bu... Toon meer
Bedrijf heeft geantwoord
Nobody replies to customer service emails .They just ignore you .Want to return item which is not as described 3D blanket is not 3D at all .Just a normal blanket and expensive .Have asked for return a... Toon meer
Bedrijf heeft geantwoord
Previous review I stated I thought I had been scammed. I wasn't happy with the blanket and did a poor review. Since then I was contacted and given a full refund, can't be fairer than that.
If I could give a zero rating, I would. Item never sent, no response to any communication. Obviously a scammer site, operated by criminals. Avoid at all costs.
Bedrijf heeft geantwoord
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product ( stream iron) does not work as shown in the advertisement
order not received, no refund as requested and no response to my complaint.
I order 3 items from this company and they are absolutely not fit for purpose. I have tried on 4 occasions to contact the customer service to request details of how I can return items to no avail. As previous customers stated the items order are not authentic.. please do not order from this company.
Delivery as expected, good value for money. Was a little disappointed at actual size of product and that livery not as expected but overall pleased with them.
Not great, delivery took too long
Great item , lots of fun had by all.
Not great when ordering 😕 I ordered 2 packs by mistake. Got charged for 2 and tried to get one refunded but have been ignored.
Arrived much later then I needed and poor quality when trying to contact them email them no answer looked up there website and it doesn't exist.
Delivery time too slow and not enough info on delivery of product. However was well pleased with quality of item ordered time will tell how it performs.
The page turner is a lovely accessory for my kindle
Quick and easy to order. Shame the product doesn't work!
it was tiny. i thought it was for the floor
I'm very pleased with the item but delivery was a bit slow and customer service could be better.
Really great wasn’t in when the parcel delivered but was left in a safe place
I would give them zero stars if I could, very disappointed with this Company. They paid to be advertised on various social media platforms and I saw a toy that my Son would love for Christmas, so paid for it in November. There was an auto-response I received saying they were experiencing 'A larger volume than expected' in orders, which seems obvious to me if they are paying for advertising right before Christmas. The days and weeks are rolling by with no update at all, so I reach out for support. I received several automated replies from their 'Customer Services' with a link to the Tracking Website... Apparently my items were in China, but it was hard to understand as I can't read Chinese. The next time I checked my Tracking, the website Error 404'd... Tried getting in touch several more times and never got an appropriate response (If at all). Moving forward to January, the Company very clearly had no intention of sending the Christmas present, so I had to force a refund by opening a Sellers Dispute (Which was almost immediately fulfilled in my favour). Please DO NOT buy from this Company, I see from other reviews that even if you do by some miracle receive your products, they are very low quality or do not meet expectations. Avoid.
This is a complete scam. Faulty item and no contact re returns.
Brought some car de-icer items and they do not work so emailed to get a full refund but nothing. If only I read the feedback first would not have used. Do NOT recommend.
Items bought and paid for, but never turned up
Do not buy from this company.
Ordered a gift end of November
nothing
emails unanswered
scam
I ordered the baseball cap storage rack for my son as part of his Christmas present, disappointingly the hats wouldn’t fit on the rack and just fell out on the floor. Obviously not a good company to buy from given the 1,000 plus negative reviews on here
AVOID !!!
PLEASE DO NOT BUY FROM THIS COMPANY. I bought KPop figures for my Granddaughter for Christmas. They were advertised with lovely packaging boxed and the figures neatly lined up in the box. They cost me about £25. I waited about 4 weeks for them to arrive. When they did arrive the figures (which were well smaller than advertised) were just in a plastic bag. I emailed them same day to say I wanted a refund. I have been trying to send them back for 2 months. I eventually got an email back from them saying they would refund half the amount and when I declined that I haven't heard back from them since. I have emailed them half a dozen times with an email response from them that says do not keep sending emails as we are dealing with emails in the order they are received and a new email from you just goes to the back of the queue. Disgusting... Trading Standards should be well onto this Company.
Paid around £27 for a snort funny board game for the kids which was 3 weeks late and completely fake unfortunately. The children are devastated. Avoid at all costs
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.