GoHoverkart 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Same as the previous review. I ordered a replacement wheel for the hoverkart. Money taken but no order confirm. Emails now bounce back and the sales and customer service line just rings out.

Beoordeeld met 5 van de 5 sterren

I ordered two hoverboards and carts September 2022 as Christmas presents. Delivery was due in October - got email stating that delivery would be delayed. Carts eventually arrived, but no hoverboard... Toon meer

Beoordeeld met 5 van de 5 sterren

My 2 sons absolutely love their hoverboard. We bought the hoverkart bundle which was awesome as my youngest son is 5 and is not confident standing on there. The hoverboard has a great battery life pl... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible company, purchased a hovercart on November 1. Had an receipt saying will be delivered by December 1st. Needed for son's birthday 8th Dec Didn't arrive had to go out and purchase other pre... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Informatie afkomstig van verschillende externe bronnen

GoHoverkart is The Official UK Hoverkart store, We sell a range of Hoverkart attachments for your Segway/Hoverboard/Swegway board, transform the segway into fun gokart.


Contactgegevens

Alle reviews

(148)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

All three of my kids have these hover…

All three of my kids have these hover boards and they’re great. Been super reliable and easy to use. My only comment is that some of their friends are faster, though this is only really evident when attached to a cart, plenty fast enough as a board.

22 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this sham of a company

Do not buy from this sham of a company. I wouldn't even give them 1 star. I ordered a 6.5" G2 Hoverboard with a kart - Bundle Offer omits September 2022 for next day delivery which showed in stock. As of 11th Oct I received the kart randomly last week and no sign of the board. Many many emails and calls some of which don’t get answered. Four times have i been told to expect the remainder of the order but on each time have not. Straight out lies on the phone and no sign of my money. Taking this further but this is not a company to buy from. And all this time my kid has no birthday present

11 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unfulfilled order - A hoverkart is not much use without the Kart part

I wouldn't even give them 1 star. I ordered a 8.5" G2 PRO Camo Bluetooth Hoverboard with a Free Monster kart - Bundle Offer on August 5th 2022. Received The segway part on August 10th but the kart part has not yet been received as of 26th Sept. three times have i been told to expect the kart but on each time have not. Feels like I just get fobbed off with lies when I talk to them over the phone. This bundle was apparently in stock at point of order. I'm going to try return the segway part which is sitting unopened. As far as i am aware, they have not honoured the contract of supplying the bundle as per order. This is going to be fun. I can see Trading Standards having to get involved here. My advice to anyone is to buy from Amazon.co,uk. At least you will be able to return to amazon. The company directors also seem to have other companies specialising in similar tech so watch who you buy from. Do your homework.

26 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing.

I ordered some spare parts on 09.04.22. The promise of 'next day delivery guaranteed' was misleading. The order has still not arrived despite numerous communications with their 'Support' team and now their complaints department, who chose not to respond to my email sent 13.04.22. I have now requested next day delivery guaranteed or a refund, today being 21.04.22, 12 days after the order was placed. I will wait and see what the morning brings!!

21 april 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Helpful and communicative

There were some delays with delivery due to a supplier issue. GoHoverkart were transparent and communicative through the whole process and did a really great job.

19 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service.

I originally bought a hover board that was out of stock and a very quick phone call directed me to one that was in stock which arrived in record time. Excellent service. Given that service I recently bought another one for another child!

22 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointing

Very disappointing. Phoned 3 times asking where the wheel was. Lied to every time and eventually came about 2 weeks after first order by Royal Mail where the customer service told me it was picked up by DPD the previous week?

10 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is the worst company I…

This company is the worst company I have ever had to deal with. I have never complained about a product or company in my life but this company is a joke. Their products are dangerous. My son had a really bad accident due to a bad product and design. The advise I was given was to get him a helmet. They refused to refund me and I’m currently seeking legal advise. Do not buy anything from them. Extremely dangerous and extremely bad customer service.

7 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered just the hover kart as my son…

Ordered just the hover kart as my son has a hover board. It came very quickly on advertised day. Easy to put together, connection to my sons hover board is via Velcro ties which seem secure. Son loves the kart, it’s colourful, manuverable and well put together.. I do make sure he is warring a helmet as he seems to spend his time doing wheelies!

4 augustus 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Amazing mobility aid, poor quality castor

The hoverboard and seat adaptation have been amazing for my son. He has significant mobility issues and is unable to get around without a wheelchair or walking frame. For the first time in his life, we can go for a family walk at a natural pace while he zips around. He has never been out of the sight of Mam and Daddy in this way before! We have to secure his feet with a bungee cord, but that's no big deal.

The only criticism we would have would be the quality of the castor. The castor bracket is already rusty and the rubber of the tyre has completely worn through.

18 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Not worth the star given. Ordered 3 hoverkarts for Xmas presents for my children and received one faulty Segway. After many many attempts to rectify this situation I only once managed to speak to an agent who told me to log my complaint. I did this more than twenty times without any response. Finally given a list of suggested things to try to solve the problem of the broken Segway. All irrelevant as the Segway doesn’t even switch on.
I paid for it to be collected by their company and be repaired. No one has ever collected the go kart!! Nobody ever answers the phone or responds to emails or reviews. So disappointed as my daughter has never been able to enjoy her Xmas present!

18 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order took too long

I had ordered back in February and i have still not received my order. I call up and they promise it will be delivered on a day... this day comes and not even a dispatched email is sent, even though they had told me it has been picked up by DPD. I never write reviews but this service is not acceptable.

23 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered for a Christmas present for my…

Ordered for a Christmas present for my daughter, arrived very promptly considering the crazy world were in at this current time!
We had an issue with the hover board, but couldn’t of asked for better service.
They had it collected, fixed and sent back all within very quick time. Would definitely buy from them again :):):)

2 maart 2021
Review zonder uitnodiging

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