Golden Castle Caravans and Motorhomes Reviews 

Our experience was excellent all round. From first viewing, to negotiations and purchasing phases. Aftercare is great so far as well. Well done Gary, and team. Seamless and fun!

Purchased a Coachman Acadia 575 on the 5th February 2026. Second caravan we have purchased from Golden Castle. Alex and Gary made the process very easy. Caravan on collection was immaculate and handover was very comprehensive. Would definitely recommend Golden Castle.

We purchased our 1st caravan (Bailey Unicorn Valencia) from Golden Castle. From the moment we set foot on site the service was tip top, no pushy sales pitches, made us feel very welcome from the outset.
Gary was amazing throughout the process and showed great knowledge and expertise in every area. When we arrived to collect the van, Gary went through every part of the caravan in detail which was very reassuring as we are caravan novices. Our minds were put at ease and the step by step demo given has now given us the tools to begin our caravanning journey.

Highly recomnend Golden Castle and if you are looking for a 5 star service, this is the place to go.

Thank you Gary & Team 😊

Have just collected our 1st caravan, a Basecamp 2, from Golden Castle - and the Team there have been outstanding since we 1st visited back in Oct 25 to 'just have a look'. A really friendly and professional experience throughout; with Gary guiding us on everything that we really needed to know. There was no hard pushy sales approach - just reassuring advice and knowledge. The hand-over we received was outstanding, with Gary walking us through everything we needed to know about the Basecamp, including some excellent advice on towing and getting the Basecamp up onto our drive at home. Just what 2 complete caravan novices needed! Will definitely be using Golden Castle to keep the Basecamp serviced. Many thanks to the Team.

Handover was very good and detailed.
Gary and team were excellent .
Have bought may caravans at Golden Castle over the years and they always priced well.

Thanks to you all.

From the moment we stepped into Golden Castle Caravans, until vehicle collection. We had nothing but a real positive experience.
Chris was our sales person who had a fantastic knowledge of the caravan we were interested in buying. The caravan was presented in a very clean condition which show that every vehicle is looked after in the show areas.
Upon collection Chris also made sure car and vehicle were correctly attached and everything was working correctly. (as well as removing an adapter which I thought was the socket to connect to. Saving me embarrassment as I was looking to get the 7 pin connection changed to 13 pin 🤣)
I do have local caravan dealers which I could use, but after this experience, I am inclined to use Golden Castle Caravans for future purchases.
Highly recommend to anyone wanting good knowledgeable service.

Purchased 2025 Coachman Laser xtra 845 from Golden Castle Caravans, collected on 14/12/25. Not used it yet, hopefully February time will be first outing looking forward to it. It has E&P levellers which I have got to get used to. Also had air con and WiFi. We have had awd motor movers fitted before collected. I can honestly say Gary and Alex were amazing no pressure sales. This is a good place to buy a caravan 1st class dealership a++++
Darren and Jill Hawkesworth

Highly recommend Golden Castle Caravans. Professional, friendly and helpful team. Knowledgeable and informative and with patience to answer all my queries as a caravan beginner. The excellent handover of my lovely first caravan was a big boost to my confidence. Big thank you to Chris and the team.

We purchased a new Coachman Caravan from Golden Castle. Excellent experience and our handover with Gary was fantastic. Outstanding customer service and a great experience.Highly recommend.

After useing golden castle for over 30 years we’ve had another first class motor home purchase
A first class hand over from Gary excellent advice and help from John ,Alex and Chris
Kevin in the shop
And excellent service and pdi from all in ther service dept
This is why customers come back to you and wouldn’t go any where else like us

First class friendly service which makes you feel like a customer should feel

We’ve recently bought a caravan and as it’s our first one, we’ve needed a lot of hand holding. Gary was really kind and patient and explained everything to us newbies. Thanks also to Phil who delivered the caravan. Would highly recommend, first class service.

Picked up our caravan today golden castle have been excellent especially Gary and chris ,I cannot fault golden castle ,i highly recommend them if you need a new caravan ,they are very welcoming and friendly,gary even rang me to wish us luck as he couldn’t be there when we collected our caravan ,we also had a email from Chris asking if we had a safe journey home ,golden castle are 5*

We bought a new coachman caravan through golden castle this year. Gary was really helpful, gave us honest views and wasn’t at all pushy when we were choosing the ‘van and considering added extras.
The collection process was thorough and particularly useful for two newbies to caravanning.
We had an issue with the van and golden castle were excellent. Investigated it straight away and fortunately were able to rectify there and then.
Would happily recommend Golden Castle to others

five star service all round, the team are all helpful and welcoming. We dealt with Chris who was super helpful, really friendly and couldn't help enough.
great set up everything you need on site.
Follow up care also great, cannot recommend Golden Castle enough.thank you all

As usual, a great service from the team, hand over of our new van was great & helpful.
This is van number 5 over 20 years & we have never had any complaints about there service.

Great service and extremely helpful. Being a single caravanner, they made sure I was fully equipped. After I collected the caravan, I later received a follow up email asking if my journey home was safe and was I happy with everything. They also offered support for me should I need it. The whole team were happy and helpful which was the vibe I picked up immediately I walked into the shop. Puts you at ease straight away

Customer service we encountered was second to none, from start to finish.
We never felt pressured into a sale from the onset.
Everything was made straightforward from the day of viewing to the day of handover.
Thank you to Chris and all the team for the help we received.
We are so pleased with our Bailey Genoa and looking forward to all our future holidays.
Chris and all the team are a total credit to Golden Castle Caravans, would recommend this company to everybody.

So glad we chose Golden Castle for the purchase of our first caravan. They have a wide selection of caravans on site to choose from, and the staff were so helpful from start to end. Alex arranged a great deal for us, and Gary did a fantastic handover of our new van, taking time to explain all the features and making sure we felt confident with the van. We really felt like we were in safe hands. Golden Castle is a trustworthy company with excellent customer service.

We recently purchased our first caravan from Golden Castle and the entire experience was outstanding from start to finish. The team was friendly, knowledgeable and genuinely took the time to understand what we were looking for.
We couldn't be happier with our purchase and would highly recommend them to anyone looking for a reliable, quality caravan and a hassle-free buying experience.
Thank you again for making this such a positive experience!

Hi we would like to say thankyou to chris at golden castle caravans for helping us in the sale of our caravan and trade in. It was a good experience dealing with them no pressures just lovely chat and advice we are now enjoying our coachman vip 575 its beautiful, and comfortable cheers.