Conner was very attentive and respectful to talk to. He explained the policy clearly that I was able to understand and if I was unsure, he would clarify it to my understanding. He was calm to talk to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Everything about the policy was explained and if Iwas unsure it was explained again. All questions I asked were explained in simple terms. The person was really patient with me and made sure I underst... Toon meer
Review 1st Oct 2026 by Paul Bergman. The sales rep I spoke too was very professional and if your team is all like her I would say Golden Insurance is in a safe position.
Joseph was very professional and friendly in his explanation of all areas of your terms and conditions with the policy and easy to understand. He knowledge was outstanding, I worked in the industry f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Golden Insurance
Geschreven door het bedrijf
Golden Insurance was born to meet the needs of Australians aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose a life insurance benefit of up to $250,000 depending on your age, helping you to enjoy some of the best years of your life with one less worry.
Contactgegevens
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I felt that the person I spoke to was extremely helpful.…
I felt that the person I spoke to was very knowledgeable about the product and he explained it very well. I feel that my daughter will be looked after.
8 september 2026
Antwoord van Golden Insurance
Hi Kathryn! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.
Excellent customer service, very thorough, quick and easy.
First and foremost, Anita had a lovely voice, very clear and easy to understand. She was very clear in her instructions ((yes/no answers etc.) and explained everything very well indeed. She was friendly and very respectful at all times. She followed the format perfectly. I did ask a question that Anita had not come across before so she put me on hold but came back to me very quickly with an answer and also expressed that she learned something new today herself. Overall the questions were not rocket science and the whole experience was pleasant (due to Anita's performance) and didn't take long at all.
7 september 2026
Antwoord van Golden Insurance
Hi there, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.
The Lady was very good with her job she…
The Lady was very good with her job she was very nice to talk to she could sell a car even if if wasnt working thats how good she is thank you Tammy
7 september 2026
Antwoord van Golden Insurance
Hi Douglas! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.
I’m happy with your customer service…
I’m happy with your customer service was very helpful and friendly: and very good communication and experience how to explain everything to me.
Thank you very much for His help and his time with me.
7 september 2026
Antwoord van Golden Insurance
Hi Sione, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.
Antwoord van Golden Insurance
Hi Peter! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.
Everything was easy to understand the…
Everything was easy to understand the operator. She understood what I was looking for. I’ll recommend it to my friends.
7 september 2026
Antwoord van Golden Insurance
Hi Toni, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.
Tom's professional approach
Tom. The professional approach care and attention to detail was outstanding
4 september 2026
Antwoord van Golden Insurance
Hi Julie! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
This young lady was very patient with…
This young lady was very patient with me, if I dont understood she was very kind in asking me the question
6 september 2026
Antwoord van Golden Insurance
Hi Tammy, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
Great manners
Great manners, explained policy thoroughly, answered and explained questions so I understood very helpful
7 september 2026
Antwoord van Golden Insurance
Hi Pepe! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
Found a complicated process very easy…
Found a complicated process very easy and calm. Glad I made the call
31 augustus 2026
Antwoord van Golden Insurance
Hi Debbie, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Antwoord van Golden Insurance
Hi Anna, thanks for sharing your experience with us! We're delighted to hear that you had a great experience. We truly appreciate your kind feedback and support!
Great experience,great communication…
Great experience,great communication and clarity
2 september 2026
Antwoord van Golden Insurance
Hi Melanie, thank you for sharing your feedback, we really appreciate it. We're delighted to hear that you had a great experience with clear communication. Thank you for choosing Golden Insurance!
Dylan was great
Dylan was great, knowledgeable and explained well. Good customer service, keep it up !
2 september 2026
Antwoord van Golden Insurance
Hi Bee, thank you for sharing your feedback, we really appreciate it. We're delighted to hear that Dylan was great, knowledgeable and explained everything well. Thank you for choosing Golden Insurance!
The person I spoke to listened to what…
The person I spoke to listened to what I wanted .
3 september 2026
Antwoord van Golden Insurance
Hi Vicki, thank you for sharing your feedback, we really appreciate it. We're delighted to hear that our team member listened to what you wanted. Thank you for choosing Golden Insurance!
It was lovely talking with Dani.She was…
It was lovely talking with Dani.She was clear and easy to talk to.She made sure I understood what the conversation was about. She was jovial and sweet. She kept asking if I was not sure of anything ,she was more happy to repeat the question. Keep it up Dani.😀😁😆
4 september 2026
A well advised service
The customs operator was polite, friendly, explained information well, they were able to answer my questions and help with my decision.
3 september 2026
Clear and concise information
Clear and concise information. Very approachable attitude.
4 september 2026
Very easy exciting to no that part of…
Very easy exciting to no that part of my life is sorted.
4 september 2026
Appreciation for Tammy’s Exceptional Service and Support
I would like to sincerely thank Tammy for her wonderful service, support, and assistance throughout the entire process. I am very happy and grateful that my request has now been successfully completed.
Tammy was patient, understanding, and willing to listen to my concerns and hear my side throughout the process. I truly appreciated the way she communicated with me and took the time to assist me.
I would be more than happy to speak with Tammy again in the future if I have any questions or concerns, as I felt comfortable and supported by her.
Well done, Tammy, and thank you again for your excellent service, patience, and understanding. Please keep up the great work. Your help has been truly appreciated. 🌺❤️
4 september 2026
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