Good & Fugly Reviews 

42
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Sending something unique and useful to my mum while I'm away with the military was great. Process was super easy and she was so impressed with the produce, what the company stands for, and supporting... Toon meer

Beoordeeld met 3 van de 5 sterren

We did not enjoy the oranges. They were not of a good quality or taste. Our box included cucumbers which we thought was only fruit. There were only three fruits. Bananas, oranges and small nectari... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

"I recently ordered a fruit and vegetable box from Good & Fugly, and I’m thoroughly impressed! It was great value for money, the produce was super fresh, and there was a fantastic variety in the box.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received 12kg of the spottiest looking oranges, they would never have graced a supermarket display. However, they were the nicest tasting and juicy oranges I’ve had in a long time. Thanks!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Groenteboer
  2. ook in
  3. Boodschappenbezorgdienst
  4. Fruit- en groente groothandelaar
  5. Groentesupermarkt
  6. Supermarkt

Geschreven door het bedrijf

Re-established in June 2025, Good & Fugly exists for one simple reason: to support Australian farmers. We do this by finding a home for both their “good” and their “fugly” produce, the quality fruit and veg that doesn’t always fit the traditional retail mould, but is every bit as fresh and delicious. By delivering seasonal produce straight from Aussie farms to your doorstep with our produce box offerings, Good & Fugly helps farmers move more of what they grow and earn a fairer return for their hard work. Good & Fugly is proudly backed by chef Matt Moran and operates in partnership with OzHarvest, Australia’s leading food rescue organisation. Together, we’re working to create a stronger future for farmers while helping more incredible Australian produce find its way onto people’s plates.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

42 reviews

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4,4

Alle reviews

(42)

28 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Tasty fresh produce in generous…

Tasty fresh produce in generous portions.

28 januari 2026
Logo Good & Fugly

Antwoord van Good & Fugly

Thank you so much for this lovely feedback, Barbara 🥕🍎

We’re so glad you’re happy with the produce and the generous portions. That’s exactly what we aim to deliver each week. We really appreciate you taking the time to share this, it means a lot to our team and the farmers we work with.

The Good & Fugly Team

Beoordeeld met 5 van de 5 sterren

Top marks for quality and value

Delivered on time and in good condition. The large fruit and veg box had a great variety of fresh produce. Definitely top marks for quality and value.

15 januari 2026
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Renee,

Thank you so much for the lovely feedback! 😊 We’re so happy to hear your box arrived on time and in great condition, and that you enjoyed the variety in the large fruit & veg box.
It means a lot to hear you’re happy with the quality and value. We really appreciate your support and can’t wait to deliver your next box!

Warmly,

Good & Fugly Team💛

Beoordeeld met 4 van de 5 sterren

Produce was excellent

Produce was excellent.
sMS updates for delivery accurate.
I thought it was great.
I would love a choice of delivery date/time.
We use lyka dog food and there delivery system is fab - I can select a day/time and pause/change when necessary

10 december 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Lucy,

Thank you so much for the feedback. We’re really glad you loved the produce and found the SMS delivery updates accurate.

We really appreciate your suggestion around choosing delivery date and time. While this isn’t something we offer just yet, it’s on our radar as we continue improving the experience.

Thanks again for your support.

— The Good & Fugly Team 💚

Beoordeeld met 5 van de 5 sterren

Fresh fruit and vegetables to my door

Fresh fruit and vegetables to my door, great taste and great quality.

1 december 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Jeanine, thank you for the lovely feedback! We’re so happy you’re loving your G&F box and helping us support Aussie farmers, cut food waste, and give back to the community 🌱
— The Good & Fugly Team

Beoordeeld met 4 van de 5 sterren

I liked the big range of fruit and…

I liked the big range of fruit and veggies that were provided. Very generous.

23 november 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Hi,

Thank you for sharing your feedback! 🌟 We’re so glad you enjoyed the generous range of fruit and veggies. 🥕🍎

We’ll be in touch to see how we can turn this into a 5 star experience for you.

Thanks again for your support. 💛

— The Good & Fugly Team

Beoordeeld met 5 van de 5 sterren

Great fresh veges and fruit

Great fresh veges and fruit. Delivered on time.

12 november 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Nicole, thank you for the wonderful feedback! We’re so glad you’re loving your G&F box and helping us support Aussie farmers, cut food waste, and give back to the community 🌱
— The Good & Fugly Team

Beoordeeld met 5 van de 5 sterren

happy

smooth ordering, delivery spot on, good variety of vegtables and fruit inthe box, happy

5 november 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Monica, thank you for the amazing feedback. We're happy you are enjoying G&F and our mission to reduce food waste and feed those in need!

The G&F team 💚

Beoordeeld met 4 van de 5 sterren

Great service the veg is really good…

Great service the veg is really good quality but the fruit lets it down. Would prefer a veg only box

9 oktober 2025
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Antwoord van Good & Fugly

Thanks so much for the feedback 💚 Glad you’re loving the veg! And thank you for letting us know about the fruit.

We’ll keep working to deliver the best quality fruit and veggies 🥕 We’re also hoping to bring a veg-only box in the future, your feedback really helps us shape what’s next!

Beoordeeld met 2 van de 5 sterren

After ordering went weeks without…

After ordering went weeks without confirmation of delivery. Had to send an email to find out when I order was coming.

8 oktober 2025
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Damien👋. Sounds like we didn't quite get this one right! Can you please send through your details to support@goodandfugly.com.au so we can take a look at what might have happened with your order?

The Good & Fugly team 🧡

Beoordeeld met 2 van de 5 sterren
Logo Good & Fugly

Antwoord van Good & Fugly

Hi there 👋. Sounds like we didn't quite get this one right! Can you please send through your details to support@goodandfugly.com.au so we can take a look at what might have happened with your order?

The Good & Fugly team 🧡

Beoordeeld met 5 van de 5 sterren

Highly recommended!

Every delivery is like Christmas, unboxing each order to discover what surprise selection of delicious in-season fruit & vege has arrived. Super fresh & crunchy produce with a much longer shelf life than supermarket stuff if stored correctly. Extremely easy ordering process & great communication from the delivery team. Receiving unexpected items that we wouldn't have thought to buy adds variety to our meals & prompts us to try new recipes. And of course it feels great to know we're reducing food waste, supporting OzHarvest & local farmers, too.

1 oktober 2025
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Antwoord van Good & Fugly

Thank you for the amazing kind words Mish. We're glad you are enjoying G&F 2.0 and our mission to reduce food waste and feed those in need!

The G&F 2.0 team 🧡

Beoordeeld met 2 van de 5 sterren

Uninspiring choice of produce

I was a little uninspired with the contents of my first box which contained items I never bought before and struggled to find recipes to include them but ordered a 2nd one to see what would be included.
Unfortunately, I received mostly the same as before but found the potatoes especially were not fresh but spongy.
By subscribing to this service I was hoping to help farmers who can't sell their 'ugly' produce to the supermarkets. Odd shapes is not a problem but freshness is, and I was very disappointed, to the point that I have now cancelled my subscription.

23 mei 2025
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Lynn,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 2 van de 5 sterren

Purely business no Humanity

They should call it not very good and waste of money, it rhymes better also is more accurate, instead of fixing the problem of wasted produce and high cost of living they offer high price points for a few mangled pieces of produce.

Clearly making business out of people trying to be sustainable or save money.
That's what business is but I was expecting some humanity for them to really be part of a solution. Either lost their humanity and don't care or in denial. Not proud to be part of this.

15 maart 2025
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Tully,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 1 van de 5 sterren

Absolute nightmare to cancel

Absolute nightmare to cancel. I just wanted to try a different subscription option as I wanted more fruits but they make you go through six different pages of forms to cancel one subscription, now I will never be going back to this company. This disgusting behaviour should be illegal. MAKE IT EASY FOR CUSTOMERS TO CANCEL.

19 oktober 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Mitchell,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 1 van de 5 sterren

Zero communication

According to their website, they can deliver to my address (20 minutes out of Canberra). I signed up to a weekly subscription, paid for first order and on the day scheduled for delivery, nothing turned up. I emailed but had no response. 4 days later a refund appeared in my account. I emailed again, asking if I should expect my next delivery and yet again, no response. 2nd delivery did not turn up and still no explanation.

1 oktober 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Zoe,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 2 van de 5 sterren

Rip off

Last Friday (20th Sept) I received my first delivery from Good and Fugly, a Large Veggie Box. Best case scenario, it was an underwhelming box. Worst case scenario, this is a complete scam and rip-off. The box that I received contained about $30-$35 worth of Veggies. This was supposed to be a $57 box on subscription or $63 as a "once off" purchase. Their $57/$63 price point is the price you pay for produce that's apparently the cheaper rejects. Instead, what I got was premium pricing for average, slightly older and some broken veggies. I felt conned by this "business model".
I immediately cancelled by subscription and gave feedback to good and fugly.

20 september 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Kenny,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 2 van de 5 sterren

Not financially viable

A disappointment - not cheaper than vegetables/fruit purchases in most small shops and markets.

The quality of the vegetables was great, but I would have paid half to less than half of what I paid for my box by shopping in one of the fruit and vegetable shops near me - I’m not counting the delivery cost. The delivery process and delivery person were an issue as they were not contactable.

Admin were very quick at offering a refund for the delivery and a small extra box of vegetables. However, I still don’t think it’s a financially viable option for people who already buy fruit and vegetables in smaller shops and at markets, even if I really like the fact this company aims to reduce food waste.

19 augustus 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Frederique,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 5 van de 5 sterren

Same nourishment, saving waste, helping farmers

Fantastic produce and value for delivery of my fresh produce each week I love putting the ingredients into ChatGPT and then trying the suggested recipes with common veggies I usually wouldn't buy. Thanks for the nutrition, variety, all while serving such a good cause. Wonderful customer service interactions too 🙏🏽

15 juli 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Mark,

Thank you so much for taking the time to share your feedback, we really appreciate it.

We wanted to share that Good & Fugly is now a completely new business, relaunched under new ownership and management, so your experience relates to the previous company.

Today, we partner with local Australian farmers to give surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest.
We’d love to welcome you to experience the new Good & Fugly.

– Good & Fugly Team

Beoordeeld met 1 van de 5 sterren

waste of money and time

waste of money,
rotten fruit and veg barely anything to actually use
i got 3 potatoes and 3 sweet potatoes and 1 zucchini with 3 onions that's what i got for veg
potatoes rotten and moldy
i got 3 rotten apples that were bruised and brown, 3 bananas 2 rotten and moldy
a broken celery stick and 3 lemons for $40.00 get real.

best part is i contacted them to let them know and fix this issue
they replied sayin the are soo soo sorry and sent me DM to sort this out... i replied to that DM and surprise surprise no reply after 3 follow-ups

these guys are not here to help us or the farmers that are simply here to source the rejected fruit and veg cheap, cheaper than anyone can given they are rejected offer much lower rates knowing if they don't take it its going to the bin and then serve it us that are paying MORE than we would with organic items

i did the exact same shop from Coles to see what a scam it was and guess what i saved $8 and everything was quality fresh not bruised or moldy.

also, if you look in woolys they have what they call the ODD BUNCH exact same thing all these little giys are trying to do.
they are MIn 30% cheaper than normal price

your better off going to your local family grocer.

26 juni 2024
Review zonder uitnodiging
Logo Good & Fugly

Antwoord van Good & Fugly

Hi Huss,

Thank you for taking the time to share your feedback, we really appreciate it.

Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.

Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.

– Good & Fugly Team

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