Goodfirms Reviews 28

I had a great experience working with the GoodFirms team, especially Divyakumar Soni. He was very cooperative, professional, and quick to respond. I contacted the team regarding an issue, and they resolved everything within 24 hours.

Their support was clear, efficient, and very helpful throughout the process. I really appreciate the fast assistance and smooth communication. Highly recommended support team!

I wanted to update our outdated listing; they updated it very quickly. They have very good support.

Needed some help with our listing, it was dated, had our old company name so we needed to make some corrections. Not all updates are possible directly, need to open a case with support and I found their help and response time excellentt.

Overall experience was good.

The overall experience of the platform was great. There are honest and detailed reviews on the platform which helped me in making a good decision.

I’m truly impressed with the level of customer support we received. We ran into an issue with publishing a review, as additional company verification was required, and it initially seemed a bit complicated.

However, Shirley Simons, Reputation Manager at GoodFirms, was incredibly helpful and responsive. She guided us step by step on what information was needed and made the whole process smooth and stress-free.

Thanks to her support, everything was resolved quickly and successfully!

GoodFirms is very supportive. They respond quickly and are always helpful. I’m happy to be on this platform.

Goodfirms are reliable B2B listing. They carefully rank companies in their speciality.

Prashant has been helping me out with my company's GoodFirms profile. He has been very helpful and prompt in his responses and assistance. Having his assistance has made it much easier to work with GoodFirms

Goodfirms is a trusted portal where users can find information about various companies.

Happy with Goodfirms customer srvices.
Goodfirms has really good and supportive team for customers. I wish it remain same in future.

Great website to find and search for right IT companies.

The experience was great because i need the atmosphere fill with what I needed that day. Thank you

The account registration cannot be completed because they don't send a verification letter. My submission is pending for weeks. Support never replies. And the most funny thing - there is no way to delete the account..

Good experience Goodfirm

I'm going to echo what Elle Tea said--this company grabbed our info, created a profile without our consent and then reached out to our customers again, without our consent.

Garbage site.

This company is a scam. They listed our company without our permission AND reached out to our customer base without our permission, in a way that was highly misrepresentative - making our customers think that we approved of them.

And there is NO way to remove the listing on your own.

If you're thinking of doing a review for them, do NOT give them your information despite their 'claims' of giving away free items for a review. They're a scam.

GoodFirms is highly recommended by me to all the business owners, Who are looking for the best software for their business needs. They have very well vetted out and trustworthy reviews.

I created my company and cannot edit it. I reached the support, they replied me once, I asked one more question and they ended the chat. I reached them twice again and no reply received.
Now I'm trying to remove my company and my account information from their site hoping they are GDPR compliant. But these 'tryings' unfortunately also not strict and quick.