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GoodMorning Reviews 

931
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Performed exactly as expected. Cool sleeping, Great support for side sleeper with just enough comfort . From beginning to end, the whole process went smoothy. I just need help sliding the queen size m... Toon meer

Beoordeeld met 5 van de 5 sterren

We took our time testing out the foam and the hybrid/foam Douglas mattresses. We asked a ton of questions. The staff were attentive when needed and also let us be when we were testing out the differen... Toon meer

Beoordeeld met 5 van de 5 sterren

Good Morning was great to deal with! We have the mattress that we needed & wanted! The customer service that was extended to us was perfect! Would recommend to anyone looking for a good mattress!

Beoordeeld met 5 van de 5 sterren

Great products and people. Also fantastic customer service. New modern stores featuring a wide range of bedding options. They walk the walk with a huge shoutout to Dax. Delivery as promised. Highly re... Toon meer

Bedrijfsgegevens

  1. Matrassenwinkel
  2. ook in
  3. Beddenwinkel
  4. Bedwinkel
  5. Slaapkamermeubilair winkel

Over GoodMorning

Geschreven door het bedrijf

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GoodMorning is Canada’s largest independent mattress company, delivering premium quality mattresses straight to your door. There are no store markups, sales commissions, or middlemen – just a great night’s sleep at an incredibly low price!

Once you’ve found the perfect mattress, GoodMorning has everything you need to complete your sleep set. They offer a wide variety of premium quality accessories such as sheets, pillows, weighted blankets, and bed frames, all without the premium price tag.

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Did You Know?


GoodMorning played a pivotal role in shaping the mattress industry into what it is today. They were the pioneer in a number of categories:

1. The first to offer 100+ night in-home sleep trial. Now up to 365 nights.

2. The first to offer 100% free returns. Better sleep, delivered straight to your door.*

3. The first online luxury mattress brand in North America. Made by Canadians, for Canadians.

Learn More


600,000+ Canadians Own a GoodMorning Mattress


GoodMorning believes that everyone should be able to rise and shine. They work with a nationwide network of charities and community organizations to keep returned mattresses from going to waste.

GoodMorning designs its mattresses with the environment in mind. The company does its part for the environment by sourcing mattresses made with renewable energy and reducing its carbon footprint wherever possible.

Shop GoodMorning.com
*Shipping fees may apply for some remote locations.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

931 reviews

5 sterren
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4,9

Alle reviews

(931)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I absolutely love my Juno bed

I absolutely love my Juno bed! I have told everyone I know, I highly recommend your company. This service was great, web site super user friendly and price was great! I am very satisfied ☺️

28 maart 2024
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Antwoord van GoodMorning

Hey, Maureen! We're thrilled you're enjoying your Juno mattress, and your shopping experience was easy as 1, 2, ZZZ!

Beoordeeld met 1 van de 5 sterren

Buyer beware

Buyer beware. Had an extremely sketchy experience with customer service. They withheld over $1000 refund on a cancelled order because they mistakenly sent out the “free” gifts that were on promo. Their mistake, I had no idea they did it, was never sent tracking or notice and they refused to refund because of it. I had to open a BBB complaint after weeks arguing with their customer service and voila full refund. Wasted a lot of time & energy dealing with their sleazy customer service.

24 november 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Hi, Jen. We're genuinely sorry to hear about your disappointing experience and about the issue regarding your refund. This is certainly not the level of service we strive to provide, and we take your feedback very seriously.

We apologize for the frustration this whole situation has caused and are glad to hear that the issue was ultimately resolved. Your experience highlights areas where we need to improve and we're committed to learning from this to prevent similar situations in the future.

If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out. Again, we apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention.

Beoordeeld met 5 van de 5 sterren

Excellent bed

Excellent bed! My daughter finds it so so comfy! This is her big girl bed mattress (she’s 4.5 years old) and has finally slept through the night since getting it!!!! Woooo! Great product and experience!

14 januari 2024
Review zonder uitnodiging
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Antwoord van GoodMorning

We love this excitement but most of all love hearing just how much your daughter is adoring her big girl bed! Kris, thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Love our Juno’s

I’m leaving a review for Juno mattresses. We have a number of group homes and our clients are quite hard on mattresses. I started out buying one mattress for a fellow that snored. He said he didn't like these mattresses, so I told him if he doesnt like it we’ll get a pillow topper mattess. He stopped snoring the first night. Since then, Ive bought another double, two singles and a queen. Everyone’s loved them! I was given another similar mattress from another company thats a few hundred more. But, why pay extra for the name! Im staying with Juno. I can’t see buying anything else.

25 januari 2024
Review zonder uitnodiging
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Antwoord van GoodMorning

Wow, Jay. Thank you for your thoughtful review. We're happy to hear everyone has loved them and that you've found value in our products over more expensive alternatives!

Beoordeeld met 5 van de 5 sterren

Un miracle pour moi.

Je couchais sur un fauteuil électrique à cause de maux de dos. Impossible de coucher sur un matelas. Depuis que j'ai acheté le matelas JUNO, un vrai miracle! Pas de douleurs! Je peux enfin coucher sur un lit.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought 2 of these beds so far and both…

Bought 2 of these beds so far and both are perfect. Love how I can’t feel my partner move and it is the perfect firmness for me and my wife. It was also the cheapest mattress I found and was delivered right to my door. I’m not one to leave reviews but I’m so happy with this mattress and since it’s a Canadian company, I figured I’d take a minute and help them out. I recommend this mattress 100 percent.

19 december 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Hi Mylon, we sincerely appreciate your glowing review of our Juno mattresses! It's wonderful to hear that both beds meet your expectations, providing the perfect firmness and excellent motion isolation.

We're grateful for your recommendation and support as a Canadian company. Happy snoozing on Cloud Nine!

Beoordeeld met 5 van de 5 sterren

Absolutely wonderful

Such an amazing mattress. I have gotten the best nights sleep. Can't believe I waited so long to get this.

19 december 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Don't worry, Ron! You know what they say—better late than never. Here's to many more amazing sleeps!

Beoordeeld met 1 van de 5 sterren

Worst customer service experience

Worst customer service experience I have ever had!

Ordered from their Logan & Cove brand and had my mattress delivered with hot glue from that packing process all over the partially unsealed mattress. I went through their claims process where they wait until the last day of their "we'll get back to you in 1-5 business days. Once I received the bed frame I unpacked the mattress to find it significantly smaller than an advertised king size. I reached out again and 5 days with no reply I had to call almost every day for 2 weeks before receiving any form of communication which ended up being right before they closed on a Friday. I relied to their response over the weekend and heard nothing from them the following week. I am now 4 weeks into a claim that was supposed to take 1-5 business days with no communication from the company unless I hound them. Not to mention they sent me a link to a review where I as well gave them 1 star due to my customer service experience and was informed they would "reach out" to which I have still heard nothing.

Update - the company responded to my rating relatively quickly. I heard back from their customer service department 2 days later with regards to my claim. I responded to them and again crickets from their "service team" for 3 days. I am now over a month I to a claim that should have been a matter of 1-2 weeks.....

21 november 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Hi, MJ. We are deeply sorry to hear about the mattress you received. This isn't typical of our products, and we do apologize. We also deeply regret the challenges faced during the warranty claim process. We understand this must have been frustrating for you, and we genuinely apologize for any inconvenience caused.

Providing exceptional customer service is our top priority, and we regret that we could not meet your expectations. We appreciate that you brought this matter to our attention and are committed to resolving it for you. We have used Trustpilot's "request information" feature to gather more information about your experience. We want to escalate your case to the relevant team for review and would appreciate the opportunity to make things right for you.


Update: We genuinely apologize for the extended delay in addressing your claim, and we're sorry for the inconvenience this has caused. Please be assured that our manufacturing team has been working hard to resolve the issue and we have not overlooked your email.

Your case has been given priority and we will provide you with an update as soon as our team has any information to share regarding your claim. We appreciate your patience throughout this process and thank you for giving us the opportunity to make things right for you.

Beoordeeld met 5 van de 5 sterren

We have purchased several

We have purchased 2 of the queen size Juno beds for our lake home and one of our daughters bought a double for herself at her apartment. We LOVE these mattresses. They came recommended by our son & daughter-in-law who have a king size Juno. Easy to order, easy to set up, and a great comfortable sleep. We will definitely be buying more as we replace our mattress at home and a few more mattresses at our lake home.

26 juli 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Hi, Cheryl. Thank you so much for being part of the Juno family. We're thrilled to hear that you love your Juno mattresses and that they've become a family favourite!

Beoordeeld met 5 van de 5 sterren

Highly recommended

I have a hard time finding a comfortable mattress. I have tried quite a number of different brands and firmness levels. The Juno mattress, that I have been sleeping on for about a month, is the best by far. I sleep very well through the night and wake up refreshed. I cannot recommend the Juno mattress enough.

1 december 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Hey, Patrick! Thanks for sharing your experience with others!

Beoordeeld met 5 van de 5 sterren

Great bed

Easy to purchase. Delivered in time. Great mattress.

1 november 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Hey, Ryan! Thanks for your kind words!

Beoordeeld met 1 van de 5 sterren

Warranty process is horrible

Very comfortable mattress for the FIRST month when it started to sag in the middle.
Note - this mattress is 6" shorter than normal because it is for a camper AND I am the only one on the mattress. I weigh less than 150lbs.
I called to start the warranty process and took all the bedding off to take pictures of the manufacturer tag, bed frame, etc. Moving the mattress on my own, in a camper, was no small feat. Pictures were emailed and the reply was disheartening. Now I had to remove all the bedding again and take pictures of the sag using a string from one side to the other....alone...THEN I had to remove the mattress from the frame and put it on a floor to take more pictures. Obviously they have never been in a camper and don't realize how little floor space is in a camper. Not to mention having to move the mattress by myself.
The camper is now closed up for the winter and nothing will be resolved until Spring/Summer. Very frustrating.
I believe they do this this just to deter people from using their warranty process. Very frustrating to pay $600 for a mattress that is not lasting.

10 oktober 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Hello, Kim. We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand the frustration you're facing with the warranty process, especially given the challenges of dealing with a camper setup.

As an online-based company, we rely on customer photos to thoroughly assess warranty claims and identify any defects or issues accurately. We genuinely apologize for any inconvenience caused, and we'll be reviewing your case in detail to find a satisfactory solution for you.

If there's anything else you'd like to share or discuss, please feel free to reach out to our customer care team at support@juno.ca. We're here to help and ensure you have a positive outcome. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Great mattress

Great mattress. Still very firm after 5 months. I reccomend.

30 november 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Thanks for the glowing review, Carla! More great night sleeps await you!

Beoordeeld met 5 van de 5 sterren

I have 5 of these mattresses and love…

I have 5 of these mattresses and love them. They are so comfortable. My kids who are young adults love them. Every morning they tell me how comfortable their sleep was lol

29 november 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Hey, Stephanie! Thanks for your review!

Beoordeeld met 5 van de 5 sterren

Oh man

Oh man! We bought a new trailer. 4 years in, we really knew the factory mattress was not doing anything for our rest quality. After extensive shopping, we decided to try Juno.

Great decision!! Out of the box, which was it's own fun experience, almost magical how it installed! We put it in place, it expanded almost fully, so we laid on it! WOW! Night time couldn't come soon enough for us! The first sleep was great! Both of us have back issues, this mattress is comfortable for both! After 20 sleeps, we are solid Juno supporters! The mattress came with a mattress pad, also excellent! We would not hesitate to buy again!

The mattress, upon opening, was neutral in odor, which we were hoping. We were afraid it may have the chemically smell that reminds you of China, but this was not the case. You will find cheaper on Amazon, but quality and delivery are 2 different things. Buy Juno, sleep great!

Thank you Team Juno!

Bernie

2 oktober 2023
Review zonder uitnodiging
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Antwoord van GoodMorning

Hey, Bernie! Thanks for taking the time to leave such a detailed review!

Beoordeeld met 5 van de 5 sterren

Easiest recommendation of my life

I'm a hot sleeper, so I decided to splurge a little bit on the Cool+ Cover for my Juno Queen matress.

Best. Decision. Ever.

I was nervous for my first sleep, as I'm picky with mattresses, but it was the best sleep I'd had in years. My Juno is firm enough to be supportive, but with just enough of a foam topper to be excellently comfortable.

As is with most reviewers, Juno, by providing an excellent product quickly and at the best price for a premium mattress in Canada, has made sure I have little-to-no meaningful criticism of their product or their business.

20 oktober 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Wow, Wayne! We're thrilled that your new Juno with the Cool+ cover ticks off all the boxes for you! We hope you enjoy your mattress for years to come!

Beoordeeld met 5 van de 5 sterren

After 3 months

After 3 months, still sleeping the best in years.
But yes, I should have bought a couple of pillows.
My mistake. I have had feedback that they really compliment the experience.
Leaving on vacation in a few days, but I’ll look for a good deal before Christmas! 😀
Thank you, Juno!

16 november 2023
Review zonder uitnodiging
Logo GoodMorning

Antwoord van GoodMorning

Hey, William! We're happy to hear your new Juno and pillows work well for you!

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