Goodnature - Australia Reviews 

119
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

used trap initially with bluetooth issues and co2canister depleted with less strikes than advertised and then food pouch was eaten fully lasting only 3 weeks. inbought new co2 canister and butter nut... Toon meer

Beoordeeld met 5 van de 5 sterren

The A24 with trap stand is the best rat killer ever! Works perfectly, resets it'self and records valuable data offering you patterns these pests live by and how to use that information to your advanta... Toon meer

Beoordeeld met 2 van de 5 sterren

I have had the A24 trap with stand and chirp for approximately 4 months now and have only got 2 rats from 2 different locations. These where caught on the 1st or 2nd night when the trap was first plac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This is only for the purchasing online experience that I encountered. The web page was a bit buggy. Eg, if I registered an account and put some things in the cart, I had trouble navigating back to the... Toon meer

Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

119 reviews

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3 sterren
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3,5

Alle reviews

(119)

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Beoordeeld met 3 van de 5 sterren

I purchased a bluetooth chirp some…

I purchased a bluetooth chirp some months ago, every time the A24 goes off off it sprung off its black screw cap, it did this numerous times.

So I placed the old screw cap on and stored the bluetooth chirp, no trouble since.

Having said that.. I have found Goodnature to be efficient and prompt.

Mick..

1 juni 2022
Logo Goodnature - Australia

Antwoord van Goodnature - Australia

Hi Mick, the Chirp coming off can sometimes happen when the cap is overtightened on the trap. It should only need about a quarter turn before it clips on and secured. If you find that it is still coming off we would be happy to get it back and replace it. Just flick us an email to hello@goodnature.co.nz - Thomas

Beoordeeld met 5 van de 5 sterren

Good nature A24 is the ultimate rat killer!

The A24 with trap stand is the best rat killer ever! Works perfectly, resets it'self and records valuable data offering you patterns these pests live by and how to use that information to your advantage. I've recommended this over and over to friends in plague and those that have one agree with me that it's the ultimate rat killer. I'm thinking of getting another for near my vegetable patch. Best purchase ever says my partner and they hate rats and dealing with traps but they love the Good nature A24, especially when their raptors come for a free feed and clean up the dead bodies!

31 mei 2022
Beoordeeld met 5 van de 5 sterren

The product came very quickly

The product came very quickly. The instructions were easy to understand and the tutorials were very informative. When we found the right spot to put the trap it was very effective but you have to understand that the key is finding the right spot which is also made clear through the instructions.

30 mei 2022
Beoordeeld met 1 van de 5 sterren

I have placed this everywhere

I have placed this everywhere. I have video of the mouse/ rat just avoiding it. Never goes near it despite lure.

30 mei 2022
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Antwoord van Goodnature - Australia

Hi there, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. I have sent you an email with some tips on how to get the most out of your trap, feel free to reply with any questions you might have! - Thomas

Beoordeeld met 3 van de 5 sterren

Really think that the stand should be…

Really think that the stand should be part of the package and one set of refills should also be included

27 mei 2022
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Antwoord van Goodnature - Australia

Hi Philip, thanks for your feedback! I have passed it onto the team to see if that is something we can do - Thomas

Beoordeeld met 1 van de 5 sterren

Doesn’t attract mice

Product is useless. I have a severe mouse infestation. I have placed the trap where I can see them feeding & I have caught 4 over a few months. A normal trap in the same spot I can empty 4-5 times a day.

27 mei 2022
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Antwoord van Goodnature - Australia

Hi Cindy, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, the big one for your situation sounds like competing food sources. I gave you a call this morning but wasn't able to get through so I have sent you an email with some tips on how to get the most out of your trap. Feel free to reply with any questions you may have! - Thomas

Beoordeeld met 2 van de 5 sterren

Bluetooth / phone connection doesn't…

Bluetooth / phone connection doesn't work , fired two times spontainessly, the food container leaks, we have rates and it didn't get any.. A lot of money spent and naturally it needs more money to spend on it..

26 mei 2022
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Antwoord van Goodnature - Australia

Hi Peter, it would be great to see some screenshots of what you are seeing so we can help get your Chirp running as it should be. In regards to the lure, the Automatic Lure Pump is designed to slowly push the lure out over six months to keep the lure fresh and attractive. This can result in the lure dropping under the trap which will act as prefeed to get the rats used to the lure and seeking out more of it.

I have sent you an email asking for those screenshots and once you have replied that will help narrow down what is happening! - Thomas

Beoordeeld met 1 van de 5 sterren

Won't catch mice

Received trap quickly and was fairly easy to set up, however I am still yet to catch anything in it, where other cheap traps are catching mice daily.

26 mei 2022
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Antwoord van Goodnature - Australia

Hi Dan, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. The snap traps will also tend to catch rats before the A24 as rodents will investigate them first due to being closer to the ground, so I'd recommend moving either them or the A24 to a different area.

I have sent you an email with some tips on how to get the most out of your trap, feel free to reply with any questions you might have! - Thomas

Beoordeeld met 1 van de 5 sterren

The chirp is not working at all I’ve…

The chirp is not working at all I’ve tryed resetting it takeoff battery out. I’ve had 3 kills so far and not registered/Bluetooth to my phone at all . At first set up it worked and now nothing lights come on just doesn’t sync!

25 mei 2022
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Antwoord van Goodnature - Australia

Hi Jeremy, it would be great to see some screenshots of what you are seeing so we can help get your Chirp running as it should be. I have sent you an email asking for those and once you have replied that will help narrow down what is happening! - Thomas

Beoordeeld met 3 van de 5 sterren

App support

I find the product great. I don't have many rodents in my yard but once I found the rodent pathway I got 'em. The rating is because the support for the app installation has let you down. I did not appreciate the painful slow process when I asked a question it took a day or two to answer. I had multiple questions because I was not getting help. After a couple of painful weeks I gave up and had to work it out myself.

24 mei 2022
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Antwoord van Goodnature - Australia

Hi Andrew, I'm sorry to hear that you weren't satisfied with the speed of our service team. We have had a high volume of queries recently and it has taken our team a bit longer than normal to get back to everyone. We are doing our best to make sure everyone gets the answers they need though! - Thomas

Beoordeeld met 1 van de 5 sterren

So far very disappointing.

I've had this device for over a month now and I placed it where the baits were eaten fastest.
It's killed a skink so far and not a single rat. The rats ate the nut prefeed around the trap each night but venture no closer to the trigger. I've stopped prefeeding but no change in results.
I've yet to swap the chocolate bait supplied to the nut one as this may be the problem but I worry that will just be more money wasted.

24 mei 2022
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Antwoord van Goodnature - Australia

Hi there, I'm sorry to hear you haven't had success with your A24. I'd recommend moving the trap higher off the ground which should help stop skinks from getting into the A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. I have sent you an email with some tips on how to get the most out of your trap, feel free to reply with any questions you might have! - Thomas

Beoordeeld met 1 van de 5 sterren

Zero success: I set up the trap on the stand and left…

I set up the trap on the stand and left it 3 weeks with no success. During this time we observed a family of 4 rats at dusk. I removed the stand and set up the trap attached to a wood pole in my woodshed. After 2 months zero rats have been trapped. I am starting to think your site is a sophisticated scam.

24 mei 2022
Logo Goodnature - Australia

Antwoord van Goodnature - Australia

Hi Pat, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. I have sent you an email with some tips on how to get the most out of your trap, feel free to reply with any questions you might have! - Thomas

Beoordeeld met 1 van de 5 sterren

The trap seems to operate perfectly…

The trap seems to operate perfectly well, but our rat despite chewing the test tab when at the location wasn't going near he trap. It knows there is danger. It dances around it smelling the lure, but darts away again. Its a clever one. Complete waste of money on our smarty pants rats .

We have a lot of videos of it dancing around the trap thinking about it but deciding not to.

24 mei 2022
Logo Goodnature - Australia

Antwoord van Goodnature - Australia

Hi Anna, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. Generally rats won't get too wise to what the trap is so one of those three will usually be the reason why the rat isn't going for the lure or getting into the A24. I have sent you an email with some tips on how to get the most out of your trap, feel free to reply with any questions you might have! - Thomas

Beoordeeld met 1 van de 5 sterren

The traps don't work

The traps don't work. Sorry, not trying to be a jerk. I am yet to dispatch any rats. Very surprising given the amount of obvious activity.

23 mei 2022
Logo Goodnature - Australia

Antwoord van Goodnature - Australia

Hi John, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Beoordeeld met 4 van de 5 sterren

Effective killing machine

Effective killing machine
I like the unit, it's a smart way to kill rodents and is quick and efficient.
The only thing that lets it down is the app which simply doesn't work. I connected it once when I first put it together and it has not done a sync since. Not a big deal since the trap is easy for me to go and check but I do like my tech which is why I left off a star.
The only other thing is that the bait tends to dribble down the chute and onto the ground, not sure if this is by design. Still, it draws in the rats/mice so I don't care.

23 mei 2022

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