Gp logistics 

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Bed delivered by Daniel & Adil, good communication on the day, nice polite and left it exactly where I needed it. Couldn't fault them on the day. GP as a whole messed up my first delivery, and mi... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst ever experience, If I can give minus that what they deserve. Driver was rude n made racist comment. Original delivery time confirmed 1000-1300. When contacted, No response. Driver contacted 18:4... Toon meer

Beoordeeld met 5 van de 5 sterren

Daniel and Woitek were excellent and would give them 5 stars as they helped deliver the new bed into the bedroom. As they were carrying it a clunking could be heard so they waited while we checked wha... Toon meer

Beoordeeld met 5 van de 5 sterren

Kept informed via tracking service and e Mail as to when my parcels would be delivered. Received a phone call when they were approximately 30 minutes away and arrived on time. Very courteous delivery... Toon meer

Bedrijfsgegevens

  1. Logistieke dienstverlening

Geschreven door het bedrijf

Excellence in white glove logistics


Contactgegevens

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Happy with the delivery

Happy with the delivery. Text me about 20 minutes before arriving which was helpful.
Very quick and polite. Made sure all my packages were in order and the packaging wasn’t damaged. Couldn’t complain about mandeep and Jaswinder.
The only annoying thing was the delivery was due the day before ,which I had made sure I was home, to receive a text message 2 minutes before the end of the delivery slot to say it was 24 hours delayed.

2 juni 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

GPS logistics

GPS logistics were great at keeping us informed of what was going on with the delivery. However the delivery crew looked like they were dragged in of the streets to do the job. No ppe and not bothered that the item was damaged. The state of the packaging alone should of been an indication to them. Would not have anything delivered by them again. Two stars is genorous.

25 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst delivery company and…

Worst delivery company and manufacturers ever!!! Took them 3 attempts to deliver our bed frame and on the third time when they actually turned up they sent the wrong size bed that we ordered!

4 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

Bad experience. Delivery men decided not to Assemble the bed they delivered even though they were meant to. They then lied to their company that we said we will sort it out. Also tried to call them back when we received the information that they were meant to assemble but they never picked up our calls. The company also complete the feedback form on our behave such that you can not even amend it. Very bad

27 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Hi Aminat, we are sorry to hear about the experience that you received. After reviewing your case, I can see that there has been some misunderstanding with your order. Although you had agreed and paid for an assembly service, one of your items - the largest component (the headboard) - did not fit up the stairway safely enough without damaging your newly installed ballustrade and freshly painted walls. Your partner advised us to not attempt delivering the headboard upstairs because of this risk therefore we could not proceed with the assembly service. We regret that you feel the need to have left us a negative review when we feel that there was no need to. Rather, we would have preferred you to email into us as advised so that we could look into the matter. Kind regards, GPL

Beoordeeld met 5 van de 5 sterren

Second delivery guys were much better than the first ones!

The first time we were getting our furniture delivered; the delivery guys were not good and not helpful, we couldn’t accept the furniture because we couldn’t leave them in the hallway, because they weren’t willing to help to take one floor up. We are elderly couple, you cannot expect us to lift heavy sofa and armchairs.

When getting the delivery of the same furniture the second time; these guys were so much more better. Really thoughtful and nice! They helped to move the furniture in and making sure everything was okay for us. Thank you HARJINDER & BHUPINDER for your help today!

22 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

That's great! Thanks for your feedback Irene.

Beoordeeld met 5 van de 5 sterren

Great Service

Despite some negative reviews we found the service to be very good with polite and helpful staff and punctual service so well recommended. A1

20 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nigel B

Prompt delivery and advised by phone on delivery time. package delivered with no damage and a very helpful driver.

16 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service

GP Logistics contacted me twice by email to provide delivery updates on the delivery and the driver phoned an hour before to confirm when he would be arriving. The driver was very polite and carried the parcel inside before taking photographs. No damage to the packing and it seemed to be handled carefully. Basically everything you would hope for from a delivery company.

15 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely Appalling Service

We heard nothing about our delivery time slot for months only to be given a date at less than 48 hours notice which was not suitable.

No alternative date was provided for over a week. When it was provided after our request, it came through on a Saturday for a Monday which again is not enough time to arrange for someone to be in the house for delivery.

After an awful phone call with customer service we were told we would get another date, either Tuesday or Thursday. Only on Tuesday we were told Thursday with less than 48 hours notice.

We booked time off work to receive the delivery on the Thursday (scheduled 0900-1300) But received an email at 0930 to say that our delivery was cancelled with no explanation. Nobody would answer the phone to us for two days afterward, we also received no response to our emails.

The following Wednesday we were given less than 24 hours notice for our next delivery slot (1100-1400) but made arrangements for this to be delivered. The morning of the delivery at 0850 the delivery driver called to say they were 20 minutes away and would not be waiting for us, if we weren’t there to receive the delivery it would be taken away. Fortunately, at expense, we were able to arrange someone else to collect the delivery at the property.

At every single opportunity, GPS have been rude and aggressive, hanging up on phone calls, dropped calls after 10 minutes on hold, no response to emails. They have been actively difficult in arranging any delivery.

I have contacted the party who we purchased the product through to advise that they will not be getting any further business from us because of their choice of logistics firm and that they should consider who they partner with in the future. Absolutely unacceptable all round.

14 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Hi Andrew, we regret the experience that you have recieved. We wholly disagree with your version of events however we will be taking on board any sentiments that we believe is accurate of our performance in the planning and delivery of your order. Kind regards, GPL.

Beoordeeld met 5 van de 5 sterren

Sally : Bourne

Daniel and Woitek very helpful and polite, overall service very good thank you.

14 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Top service from our top 2 drivers - brilliant!

Beoordeeld met 5 van de 5 sterren

Excellent product pictures didnt do…

Excellent product pictures didnt do justice to how good it looks in real life, Daniel and woitek delivered the product, very polite, punctual and friendly absolute 5star

13 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Hi Stacey, we wholeheartedley agree on the quality of this product! We are also pleased that you recieved the great service that accompanied it. Team GPL

Beoordeeld met 5 van de 5 sterren

Daniel and woitek were very helpful…

Daniel and woitek were very helpful with our delivery. The packages had come open in transit due to bad packaging by the seller. Daniel and woitek helped collect all the pieces which had come loose and helped get everything into the house.

11 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Our best team, we are pleased to hear these kind words!

Beoordeeld met 5 van de 5 sterren

Sofa bed delivery

Delivered my new sofa bed arrived an hour early after ringing to check this was OK. Daniel and woitek were brilliant delivered to room of choice very polite and quick nice guys. I know there's a lot of bad reviews for this company but these guys did a great job many thanks consignment number GP3026512-8424

11 april 2022
Review zonder uitnodiging
Logo Gp logistics

Antwoord van Gp logistics

Fantastic, thanks for your kind words Lynn!

Beoordeeld met 5 van de 5 sterren

Parcel arrived as advised

Parcel arrived as messaged. Recieved phone call . Before delivery. Delivery man . Carried my item upstairs. Very sociable and helpful. Very satisfied with service .
Thankyou.

11 april 2022
Review zonder uitnodiging

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