Love the Grabie glitter gel ink pens, BUT, beware if they stop working. I shook one and ended up with emerald green glitter ink all over me, my clothes, chair, the piece I was working on, my kindle a... Toon meer
Bedrijf heeft geantwoord
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Very questionable company. This is no small art shop, but possibly just a drop shipment from overseas. Items are shipped poorly and feel cheaply made. One came severely damaged. Customer service is sl... Toon meer
Bedrijf heeft geantwoord
These boxes are all you need to complete hundreds of pages of junk journaling and scrapbooking! Everything you need of high quality coordinated paper, stickers, washi tapes, stencils, embellishments,... Toon meer
Bedrijf heeft geantwoord
The entire set came beautifully packed. There are such fine quality miniature brushes bundled with the set of paints. Being a watercolor artist, I have been very picky about the good pigments and I m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.
Contactgegevens
530 Showers Dr Ste 7129, 94040, Mountain View, Verenigde Staten
- 06199167440
- service@grabie.cc
- grabieart.com
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Love the Grabie glitter gel ink pens, BUT,
beware if they stop working. I shook one and ended up with emerald green glitter ink all over me, my clothes, chair, the piece I was working on, my kindle and the wall. Not sure how this is going to end up, just BE AWARE!
11 april 2026
Review zonder uitnodiging
Antwoord van Grabie
We are truly sorry for the inconvenience, and we value your feedback and your support. Please contact our support team so we can look into this for you and see how we can assist!
Honesty in advertising
Great products fast service great communication love your ads
1 februari 2026
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! We truly appreciate your support and are so glad you’re happy with the products and service.
Antwoord van Grabie
Thank you so much for your kind feedback! We’re glad to hear you enjoyed the experience.
Didn’t receive art supplies or a response - total rip-off!
Update - after jumping through too many hoops, I finally received a replacement order. The company initially denied that the weird random package was from them, and I had to do a lot of digging and emailing and pushing back, but they finally agreed to send a replacement “as a gesture of goodwill for the inconvenience.” In my opinion, it’s more a gesture of “I paid you $68, your international carrier screwed up, and that’s not my problem, please send me what I paid for.” But, I finally received my pens, and as much as I wanted to hate them because Grabie gave me such a run-around, I must truthfully say these glitter pens are freaking amazing. Coverage is great and the glitter is GORGEOUS. I’m sure I will order these again when they run dry, but I will be prepared for the fight if something goes wrong with the delivery.
Giving three stars because the actual pens are 100% fabulous (five full stars for the pens), but their customer service is not it, not at all.
Ordered two items on January 10. They don’t tell you on the website that the items are being shipped from China! I received a package on January 20, which is pretty good timing, to be fair. Unfortunately, they sent me a…handheld game console? I tried to contact them, received a canned AI reply with pictures of the package on my front porch, but when I responded that they sent me this weird random item (with pictures to show what I received) and not the glitter pens I ordered, I received no reply at all. So I wasted $69 for absolutely no reason. This company is a total scam and has ZERO customer service. Avoid it!
19 januari 2026
Review zonder uitnodiging
Antwoord van Grabie
We sincerely apologize for the frustration and inconvenience this situation caused. We take customer experience and service standards very seriously. We appreciate your patience during the resolution process. Your feedback helps us continue improving our processes and service quality.
The website was new to me
The website was new to me. Easy to navigate. Found some new gel pen colors that I am very pleased with.
9 januari 2026
Review zonder uitnodiging
Antwoord van Grabie
Thank you for taking the time to share your feedback. Your support and trust are greatly appreciated, and we look forward to serving you again.
Amazing high quality products - great for gifting!
Love everything from Grabie, the pens and watercolors.
2 januari 2026
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words and support! Your feedback truly means a lot to us and motivates our team to keep delivering high-quality products.
The acrylic markers came full and…
The acrylic markers came full and completed. Very satisfying to use!
29 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the acrylic markers and finding them satisfying to use. Your support means a lot!
Antwoord van Grabie
Thank you so much for your kind words and support. We’re delighted to hear you love the products and their quality. Your feedback truly means a lot to our team and motivates us to keep improving!
Always beautifully designed…
Always beautifully designed subscription boxes, speedy delivery and good value
23 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the designs and value of our subscription boxes. Your support means a lot!
Wonderful products!
The paints, especially the glitter markers, are great!
19 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind feedback. Your support truly means a lot to our team and encourages us to keep delivering products that meet your expectations. We sincerely appreciate you taking the time to share your experience!
Very pretty designs
Very pretty designs. But the printing could have been better. Many images are blurry.
2 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you for your feedback! We’re glad you liked the designs, and we appreciate your honesty about the printing. We’ll keep working on improving the clarity of our images for a better experience next time.
gifts for friends!
great products for an incredibly reasonable price. i purchased a mixed set of watercolors and gifted these to my art friends!
1 april 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! We’re thrilled to hear that you and your friends are enjoying the watercolors—it means a lot to us!
On the advertisement it showed not only…
On the advertisement it showed not only the little water brushes but also a set of water color brushes coming with the paints. I never got those brushed. I wrote to you asking about it but never got a response. I even commented on your fb ad but got no response. Was disappointing.
20 mei 2025
Review zonder uitnodiging
Antwoord van Grabie
We’re very sorry for the inconvenience and disappointment you experienced. We haven’t been able to locate your previous inquiry, but we’d love to make this right. Could you please share your email address so we can contact you directly and assist with the missing brushes? We truly appreciate your feedback and hope to resolve this promptly.
Love the 2025 advent calendar display…
Love the 2025 advent calendar display and items!
1 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! Happy holidays!
These pens are wonderful
These pens are wonderful! Much more juicy that Pilot Frixions, which I've used for almost 20 years. I would definitely choose a Grabie over Frixions these days!
10 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! We're thrilled to hear you’re enjoying the pens!
Antwoord van Grabie
Thank you so much for your kind words! We’re glad you’re happy with your order and our service.
Great quality paints, a variety of beautiful colors!
The paints and brushes I got were really good quality.
The colors are beautiful and vibrant!
I enjoy painting with them!
20 december 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your wonderful review. We’re thrilled to hear you’re enjoying the paints and brushes and that the colors are bringing your artwork to life! Your feedback means a lot to us.
The array of colors
The array of colors, and consistency of hue is amazing.
18 december 2025
Review zonder uitnodiging
Antwoord van Grabie
We really appreciate your feedback!
Be careful
Very questionable company. This is no small art shop, but possibly just a drop shipment from overseas. Items are shipped poorly and feel cheaply made. One came severely damaged. Customer service is slow to respond if they do at all, and the return process is intentionally difficult to deter customers from bothering. Returns do not ship to the company, but to one person in a suite in California.
17 december 2025
Review zonder uitnodiging
Antwoord van Grabie
We sincerely apologize for the concerns and the negative experience you had with your order. Please be assured that Grabie is a legitimate company, operating with standardized processes and a commitment to quality. We deeply regret that one of your items arrived damaged, and we have already processed a refund for the affected product. Your issue should now be resolved. We truly value feedback like yours, as it helps us improve our products and service. If you have any further questions, concerns, or suggestions, please don’t hesitate to reach out—we are committed to continuously enhancing our customers’ experience. Thank you for your understanding!
Everything I have received is amazing!
12 september 2025
Review zonder uitnodiging
Antwoord van Grabie
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying everything. Your support means a lot to us!
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