**DO NOT BUY FROM THEM !** I purchased a lyric video from Grafikbox on December 26, 2025. The video was delivered on December 28th, but it contained a significant error—an entire sentence... Toon meer
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Lees wat reviewers zeggen
I really like the product itself—it looks great and feels high quality. However, the customer service experience hasn’t matched the same standard. It’s been 3 days since I placed my order, and the pro... Toon meer
A legitimate platform that allows artists to purchase cover arts at honestly a really fair price. Lots of variations and covers to choose from. Definitely worth checking out! Mostly geared towards hip... Toon meer
Great delivery! I just wish there's an option to choose which part of the song will be used for Instagram stories and post. It was automatically selected the start of the song but I wanted it to make... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
World's first Cover Arts Marketplace. Proud to work with thousands of artists every year. Specialized in Hip Hop, Trap and Reggaeton.
Contactgegevens
Obispo Rocamora, 03300, Orihuela, Spanje
- team@grafiksbox.com
- grafiksbox.com
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I purchased a lyric video from…
**DO NOT BUY FROM THEM !**
I purchased a lyric video from Grafikbox on December 26, 2025. The video was delivered on December 28th, but it contained a significant error—an entire sentence of my song's lyrics was missing.
Since then, I have sent nearly ten messages to have this corrected. I received an initial reply from Alejandro, who promised to resolve the issue, but no corrected video has been provided.
My last communication was on January 8, 2026, and I have received no further updates.
On the 12th January I wrote requesting a refund and no response.
While they were quick to accept payment, they have failed entirely to fix an error that was their responsibility. I am still waiting for the product I paid for. Todays date is Friday 16th January 2026.
I paid for promo video an cover but i…
I paid for promo video an cover but i don’t have any response yet and it’s been almost 3 days now i sent a mail but they never answer me i lost 141 euro with this i think they are scammers
I really like the product itself—it…
I really like the product itself—it looks great and feels high quality. However, the customer service experience hasn’t matched the same standard. It’s been 3 days since I placed my order, and the promised 24-hour processing window has already passed with no update. That kind of delay is frustrating, especially when it's not communicated. Hoping things improve, because the brand has potential.
Never use it
Never use it! Scammers. 24h delivery, yeah.. waiting 3 days already. No one is replying. Motion covers are generated by using AI.
Déçu ..
J’étais un client régulier de Grafikbox pour mes covers, mais il semble que leur manière de travailler ait changé dernièrement…
Ma dernière commande m’a franchement déçu : j’ai payé un supplément pour l’option Motion Design, pensant obtenir un vrai travail créatif. À la place, j’ai reçu une simple vidéo manifestement générée par une IA.
C’est d’autant plus décevant que Grafikbox met en avant le travail humain comme argument principal sur leur site. Je trouve cela trompeur et regrettable, surtout venant d’un service auquel j’avais accordé ma confiance à plusieurs reprises.
I ordered my cover on 5/17 its 5/20 and…
I ordered my cover on 5/17 its 5/20 and I still haven't received it. I contacted support several times and left messages on their sight. No one has responded and i still cant release my single. I am starting to think I've been scammed!!!!!!!!!!
Why they try to make me pay for the cover art that’s on a page. No edit it no nothing.
Now, why would somebody pay for something that they can take a screenshot of? Why would you send me the same picture without it being edited talking about? I didn’t edit it that that’s retarded. These people are bad scammers and if I was you, I hope to God you do not buy anything from these people.
Dont use their services
Dont use their services, communication is non-existent. I even tipped the artists but received nothing but a blurry product. Elite package = trash
I was charged for promo video's and…
I was charged for promo video's and when I contacted the company about not wanting that option I never got contacted back and still haven't received any News about the promo video's or received them I feel robbed and no longer feel comfortable using your website or company

Antwoord van Grafiksbox
I never received what I ordered
I never received what I ordered. First there was I was sent a blank template without paid template. Then I received edited templates with misspelled word. Then I did not receive any other correspondence.
Still not resolved

Antwoord van Grafiksbox
The best quick and easy
I love the creativity of all arts, you can get some 20/10 looking art for your songs fast and easy. Keep going guys 💪🏻 appreciate your work
Un peu chère mais très qualitatif
A1 right on time
good idea but website´s not working well…
Very good idea but the website is not working too often. bought 2 covers and had problems with the buying-process 2 times.

Antwoord van Grafiksbox
The designer blew me away with the…
The designer blew me away with the quality and design they put into the cover, I am beyond impressed!
Use a different company
Use a different company. Expensive for a below average product.
Lots of choices for cover arts in every…
Lots of choices for cover arts in every genre
10/10
I think the price is very good and also i wanted to edit a cover, which was done very quick. No negative experience. Top work!!!
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