Grangewood Fencing Supplies Reviews 

No communication, won't answer the phone (current count is up to 30 calls tried in last hour), or emails.

Website says delivery within 21 days, which, given the current climate I thought maybe a bit excessive but fair enough.

Today is day 21 and no sign of my order.

Ordered a fence over 3 weeks ago and paid. No communications. Looked on Facebook and it seems that many, many other people in the same position. Why not afford the courtesy of an email to tell people the items wont be coming or will be drastically late. I am now thinking they have run off with people money as there is no communication. I will be raising a complaint through my paypal account to get reimbursed.

Order #47261 large order, really worried now given all these comments I’m not going to get my delivery. Tried to ring, not picking up, written two emails no reply, and now an online form. Yes I know the current issues, however an ETA to put my mind at rest would be great. It’s not 21 days quite yet so hanging in there and holding out in the hope I will hear something soon. Update: received call confirming delivery today out of the blue. Order arrived complete and looks good quality from what I can see. amended score as delivered within 21 days just no in between update communication on ETA. Must be down to current climate!

Totally understand we are in demanding times but I have had better service from companies miles away from me as I have from a business that is on my doorstep and has had my money and I have had no communication from them regarding this. Very poor have requested a refund and will not use again.

weve had quite a few things from this company and they have allways been fine with us - even in the lockdown we got a date def a 4 stars from us

Dreadful. No communication at all and judging by the comments on Facebook I’m certainly not the only one. Difficult times at the moment, but seem to be able to take orders and payment, but not communicate or deliver. Won’t answer calls or respond to emails. When I placed my order it said allow “up to” 10 days for delivery. It’s now 18 and still no sign of it.

Order # 39579. Ordered on 3/4/20. Was told on Wednesday morning that delivery would definitely be this week. No delivery. Now refuses to answer their given mobile phone or respond to simple text messages. Just plain rude and zero contact with zero customer service. Not difficult is it to respond to customers to update them, obviously is for these clowns.