Gravity PDF Reviews 17

Outstanding support from GravityPDF.com. After a minor logo sizing issue with their Charlie template, their team provided fast, personalised help. They quickly sent a custom template with a 25% larger logo and clear installation instructions. Everything worked perfectly.

Even with a small hiccup submitting a ticket initially, their email support was excellent. A reliable product backed by a genuinely helpful team. Highly recommended.

Excellent customer service and support. Great to have a direct contact who you can trust to work with you to fix any issues. Jake is the man.

GravityPDF has been outstanding for us. The product is reliable, easy to work with, and delivers exactly what we need. Support has been exceptional: fast, knowledgeable, and genuinely helpful. Highly recommended.

Gravity PDF fills a much needed requirement in our business to help our clients generate PDFs of application forms from user-entered content. The product itself is flexible, powerful and very easy to use. From a developer's perspective, there is good documentation, useful hooks and functions, and the support provided by the Gravity PDF team has been great.

The plugin simply WORKS, and if it doesn't, you just write to them and they'll fix it. What more could you ask for?

We are an international online company and have been using Gravity PDF for more than 7 years. We are extremely pleased with this plugin - it works very well and has given us no hassles at all. A special mention to Jake and his team who's support is brilliant. Nothing is ever too much trouble and they are quick to respond. Thank you Jake!!

I've been using Gravity PDF for years on client sites' - always been a great experience with zero issues.

Gravity PDF is an outstanding plugin and easily one of the most complete solutions in the Gravity Forms ecosystem. It’s incredibly flexible, stable, and packed with customization options — perfect for anyone who wants full control over how their PDFs look and behave.

The support team is exceptional. They respond quickly, know the product inside out, and consistently go the extra mile to help. Among all the Gravity Forms add-ons we use, their support clearly stands out.

Pricing is very fair for what you get, and the product roadmap shows a team that’s constantly improving and innovating rather than just maintaining.

If you work with Gravity Forms regularly, Gravity PDF is one of those plugins that just makes your workflow better. Highly recommended.

The Gravity PDF plugin is flexible as it is easy to use. To me, it is a must-have add-on to compliment Gravity Forms.

And the support from Head Software Developer, Jake Jackson is nothing short of brilliant. He's patient, very accommodating, and detailed in the solutions he provided.

Highly recommended. Incredible plugin and support.

We have been using GravityPDF since the beginning of our online musical instrument rental program to handle our custom online rental agreement. It has worked like a charm without fail and when we have needed adjustments or additions, the team at GravityPDF have accommodated us quickly and effortlessly.

N-Tune Music and Sound highly recommends them if you need a custom form PDF for your business.

I was having trouble with the currency formatting in my PDF receipt. It just wasn't showing up right. That was my error, since I was using the wrong code. I reached out to Gravity PDF support, and they quickly hooked me up with the right solution to fix the currency formatting.
Thank you again, guys, really top-class support!

A few years back I bought their Classic Invoice PDF for a project I was working on, a couple of years later I upgraded to their full All-Access level, but never cancelled my Classic Invoice I initially purchased.

It was coming up for renewal again and I inquired about if I needed both the Classic Invoice and the All Access or does my All Access cover me for the Classic Invoice license?

They cancelled my pending renewal AND offered a refund for the year I didn't need it was it was covered under my All-Access License!

This is more than I expected and I have always had awesome support from them, even when I felt like my question was stupid, and I should know the answer, they never made me feel like it was a stupid question and even followed up to ensure they answered it well enough and verified I got past any issues I was encountering.

I now consider the GravityPDF All Access package part of my go-to items to use with all my Gravity Forms work!

Just another great partner in the Gravity Forms Ecosystem!

This is a fantastic product which enables you to work with a simple web form and provide a professional PDF in response to a user submission. You can use to make vouchers, contracts, invoices, certifications, anything you need! Fantastic support too. I’ve been using it for a decade.

Jake at Gravity PDF is super responsive and has 100% understood my needs the first time and responded with clear actions to take and helpful resources. Gravity PDF also helped me with a complicated custom pdf template and got not only the design right, but pulled in the exact information needed. It was quick and cost-effective, and I'm so grateful to have their support!

We've been using Gravity PDF for years and have always been impressed by their professionalism and quick turnaround. Their service is outstanding, and the team is consistently kind, helpful, and friendly!

Powerful plugin with infinite use-cases. The documentation is thorough, and I could not be happier with the product. Highly recommend!

This little plugin for my wordpress site, saved the day for me. The fact it's free and able to export PDFs as you wish makes the whole experience a breeze. On top of that, support is an absolute charm.
I first started using GravityPDF some years back, and recently they did an overhaul which was completely foreign to me, but support stepped up and made the adjustments I needed to my existing PDFs and everything started working smoothly again.
I couldn't function the form associated with this plugin without GravityPDF so it's a lifesavers. I wish I could give it 10/5 stars. It's that good and easy to use.