Just got a splitter for my car, thin and cheap materials, cracked and snapped when drilling into bumper sent photos to them, they claim to have a brilliant refund/exchange policy, to put it lightly th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered an exhaust from them, realised that I didn’t need it, communication and response time is immaculate and the return policy was very efficient. Very professional, highly recommend them!
Bedrijf heeft geantwoord
BMW 530d 218ps 2003 plag & play exhaust complete 70mm. Personal experience, after installing exhaust great soud after 2500rpm. and for sure moore boos. Car to be upgraded on Dyno after this upgrad... Toon meer
Bedrijf heeft geantwoord
Prompt arrival, well packaged extremely neat TIG Welding on the manifold. Not fitted yet but if I dont answer this request for a review right now I will be continually asked to do so. But overall... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at Gravity Performance, we strive for perfection with our huge range of stainless steel exhaust systems, aluminium radiators & high flow air induction kits.
Contactgegevens
Verenigd Koninkrijk
- sales@gravityperformance.co.uk
- gravityperformance.co.uk
4,3
Uitstekend
444 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Radiator hoses
The radiator hoses I received were great quality and a perfect replacement for the OEM ones. Great upgrade for any Mini R53
11 oktober 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Nick
Thanks very much for the positive review! The rad hoses are a great aesthetic touch for sure and are also a good upgrade form standard
If you ever need anything else in the future please feel free to reach out and we would be glad to help
Kind regards
Adam
Gt86 Decat pipe- perfect fit
Gt86 Decat pipe- perfect fit and was just bolt on 👌🏻
17 april 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Hanna
Great to hear you are liking your new decat! Should get a nice bit of noise from that boxer engine
Thanks very much for the review, if you need anything in the future please feel free to get in touch
Kind regards
Adam
It's a first time what I purchase items…
It's a first time what I purchase items from Gravity Performance. Overall good experience order placed Saturday evening Sunday confirmation my order are ready for dispatch and received my order Wednesday. Part's looks great quality well made.
11 december 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Good Morning Boris
Thanks very much for the 5 star review, it is great to hear that we performed well with our delivery times! Would be great to see some fitted images of the parts once installed and please feel free to reach out if you need anything else in the future
Myself and the team would be glad to help
Kind regards
Adam
Good Value and service
Good price, well made and arrived as promised
6 december 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Jeffrey
Thanks so much for this positive review,
It is great to hear that you find the quality of our products great, we strive to produce the best systems at a competitive price
Please let us know if you need anything else in the future and we would be glad to help out
Kind regards
Adam
Spot on
A well made piece of work and well packed sound great thanks
3 december 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Harry
Thanks for this positive review, it is great to hear you were happy with the quality of our products, we strive to produce quality items at an affordable price
Please feel free to reach out if you need anything else in the future and we would be glad to help
Kind regards
Adam
Phenomenal header pipe performance!!
As I mentioned to the guys.. I’ve now purchased two Gravity Performance header pipes for two entirely different engines and BOTH have been truly revelatory in terms of performance boost. First is their 4-2-1 headers for the Mini R53. It’s advertised as being for cat delete but I fitted a 200cel cat and then had a custom GrpN single silencer system made. 251whp from a supercharged TomCat BVH JCW on 440cc injectors, -23% pulley , ProRacing.pl piggyback OBD3 😎👌🐎 and a 175mm velocity stack w/o any filter whatsoever inside the JCW airbox fed from the windscreen scuttle only ( thus totally sealed cool damp inlet charge). Run on Shell VPower.
The second engine is a n/a Subaru EJ25 installed in my VW T3 van with yet again a punchy as hell equal length header pipe from Gravity Performance into a short straight thru silencer and 175mm velocity stack sealed cold air intake . Standard engine apart from 4kg alloy Mishimoto flywheel to add zipp on n comparison to the cast iron original at 11kg!!!!. Pushing out circa 160whp… as yet untested 🤪
29 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Mike
An absolutely amazing read here!
Great to see how impressed you are with our products, this is the type of feedback we aim for as a company and it is great to see we delivered here.
We spend a lot of time in our development stages in order to perfect our systems by maximising the power output whilst retaining the best quality possible
Please let me know if you need anything else in the future and we would be glad to help out
Best regards
Adam
Gravity Performance
Air Intake
Air intake arrived speedily and was very good quality. Only negative was that the hose clamps were already rusty??
26 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Steph
I hope you are well
Thanks very much for the positive review here, we really appreciate this. In regards to the clamps, I am very sorry to hear this, if you have any images of how these arrived we would be keen to see them as this is not the way we expect our products to go out to customers
Please let me know if there is anything we can do to help out here by dropping us an email at Sales@gravityperformance.co.uk and we would be happy to resolve this issue for you
Again, thanks so much for the positive review
Kind regards
Adam
full stainless steel exhaust…
Ordered a full stainless steel exhaust for my mini. When it arrived the quality was first rate and fitting it was easy thanks to it being a direct fit and came with everything to fit. It looks great and sounds awesome. Amazing product and at a great price would definitely order from gravity performance again and would recommend them
20 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Chris
Thanks so much for leaving us this review, it is great to hear you are happy with your new system!
I had one of these on my Mini myself and they are a great addition and leave that little bit of extra room for power on a remap
Please feel free to reach out if you need anything else in the future and we would be glad to help
Best wishes
Adam
Everything ok
Everything ok, Perfect.
But the Zoll Tax to germany 80 Euro ...... no words abaut this...
15 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hey Herbert
Thanks for your positive review, we greatly appreciate this. I am glad to hear you like your order and I know sometimes he customs taxes can be a little high but hopefully our competitive item prices offset this cost a little for you!
Please feel free to get in touch if you need anything else in the future
All the best
Adam
Gravity Performance
Something for Swedish Land Rover owners …
Great quality nice price even with the Swedish custom tax.
13 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Loke
I hope you are well
Thanks so much for the kind words about our products and the 5 star review!
Those customs taxes aren't always the nicest but i am glad you were still happy with the overall cost
Please feel free to reach out if you need anything else in the future
Kind regards
Adam
Gravity Performance
Great company
Great service and fast response of any help needed
8 november 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Kyjan
I hope you are well
Thanks very much for this positive review, we greatly appreciate it over here at Gravity
If you need anything else in the future please feel free to get in contact and we will help with anything possible
Kind regards
Adam
Antwoord van Gravity Performance
Hi Colin
Thank you for taking your time to leave a review we really do appreciate this!
We do hope you are enjoying your new purchase, we do strive on giving the best customer service experience possible and are glad to see you think we delivered in this case
Any questions please do get in touch and our team will help where possible!
Kind Regards.
Adam
Gravity Performance
Still waiting for my item and not happy
21 oktober 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Good afternoon
I hope you are well
I am very sorry to hear that you have faced a negative experience with us, this is not what we like to see at all
I have had a look into this with the team and can see this was dispatched on 17/10/24 with Parcelforce and after looking at the tracking I can see this was delivered to your neighbour on 21/10/24 at No 10
I believe you spoke to my colleague Joe over the phone who provided you this information to resolve the issue
Please feel free to reach out to sales@gravityperformance.co.uk if you think there is any other way we can turn this negative experience into a more positive one
Kind regards
Adam
Fantastic service from start to finish…
Fantastic service from start to finish product looks amazing quick delivery the gravity performance team are 5*
10 oktober 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Chris.
I hope you are well.
Thank you for taking your time to leave a review we really do appreciate this!
We do hope you are enjoying your new purchase, we do strive on a quick delivery time frame as we know the excitement when it comes to ordering new parts and wanting to fit them as soon as possible!
Any questions please do get in touch and our team will help where possible!
Kind Regards.
Sam.
Gravity Performance.
No objections
Fast delivery to spain, pretty good product quality.
7 oktober 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi there.
I am very sorry to see that you have faced a negative experience.
Sadly no information hasbeen provided from yourself so we are unable to identify you or able to locate your order.
If you are ordering from outside the UK, all items are subject to import and customs fees of which will require payment from you in order for the item to be released and delivered to yourself.
All items are supplied from ourselves brand new and sealed so it would be impossible for the item to arrived scratched or damaged.
Please do provide further information regarding this order and I am sure we will be able to best resolve this for you.
Kind Regards.
Sam.
Gravity Performance.
Worst company ever said they couldn’t…
Worst company ever said they couldn’t find any prior communication but that’s a lie hate this firm and support…
11 september 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Mikkel
I hope you're well
I am very sorry to see that you have had a negative experience with your recent purchase, we would never want any of our customers to go away un-happy.
We do always strive to give the best customer service and would always reply and help out where required. In this case I have investigated this and can confirm that we did in fact have no prior communications until a couple of emails ago, to which we have replied to all. We have offered to help with any issues that you might be having here but are yet to get a reply. Please do respond as we have a team of people here who are more than happy to help out with any difficulties you might be having, we would like to turn this negative experience you've had into a more positive one.
Kind Regards.
James
Gravity Performance
Bad experience
Bad experience
2 items both arrived damaged
No communication with collection
Constant phone calls to chase stuff up.
Make out going to offer a resolution but then just brush it off with a refund as you are not happy, expect you to get 3rd party to fix the issues with their items.
Would not recommend these
30 augustus 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Hannah
I hope you're well
I am very sorry to see that you have had a negative experience with your recent purchase, we would never want any of our customers to go away un-happy.
We do always strive to give the best customer service and would always reply and help out by offering collections where/if needed. We have got a team of people here who are more than happy to help with any issues and would like to turn this negative experience you've had into a more positive one.
Please do get in contact with us via our email sales@gravityperformance.co.uk and we will have a look in to this issue for you.
Apologies for any inconvenience this may have caused yourself.
Kind Regards.
James
Gravity Performance
Cat oxygen sensor extender
Ordered 1 from on line great item arrived with in 2 days fitted straight on no messing which is a first for me with mods lol, driven car 100 miles and no issues with eml. Great service will use again for other mods
28 augustus 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Andrew
Hope you're well
Thank you for leaving a positive 5 star review
We do strive to provide the very best delivery times for all our customers and are glad you found the item easy to fit
We look forward to seeing another order come through when looking for more mods
Kind Regards.
James
Gravity Performance.
Lovely looking strut brace 👍🏻…
Found this and it looked great 👍🏻 ordered and it came within 2 days 😀 fitted really well and looks great .
30 augustus 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Rich
Hope you're well
Thank you for leaving a positive 5 star review
We do strive to provide the very best delivery times for all our customers and are glad that you like your item
We do hope to have your custom again in the near future.
Kind Regards.
James
Gravity Performance.
Part did not fit properly
Part did not fit properly. Constructive feedback given but as parts are not made in house absolutely nothing was done. It was suggested laughably that I modify the part to fit?? As in cut and weld. What a joke
** Edit the reply says they have not had any contact from me despite talking to me only today
If anyone else has issues with fitment or faulty parts be aware they are fully responsible for all labour costs as per section 23 of the consumer rights act:
23 Right to repair or replacement
(1) This section applies if the consumer has the right to repair or replacement (see section 19(3) and (4)).
(2) If the consumer requires the trader to repair or replace the goods, the trader must—
(a) do so within a reasonable time and without significant inconvenience to the consumer, and
(b) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage).
Don't let them away with it.
30 augustus 2024
Review zonder uitnodiging
Antwoord van Gravity Performance
Hi Matthew
I hope you're well
I am very sorry to see that you have had a negative experience with your recent purchase, we would never want any of our customers to go away un-happy.
Unfortunately it does not look like we have had any prior communication from yourself, however we have got a team of people here who are more than happy to help and would like to turn this negative experience into a more positive one.
Please do get in contact with us via our email sales@gravityperformance.co.uk and we will have a look int this issue for you.
Apologies for the inconvenience this has caused yourself.
Kind Regards.
James
Gravity Performance
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