Great British Mobility Reviews 

The item was not what I wanted due to the weight of it so cannot use it, the company was excellent delivery was perfect just now I have to sort out what to do with chair a very good company

Absolute brilliant I was crying with joy the mobility scooter was all built up for me,I didn't need to struggle amazing gentlemen who came and showed me how to use it,also customer services couldn't help me enough.

Ordered a new Gogo Traveller Elite plus from this company Tuesday 9/8/22 and it was dealt with very professionally, this was to replace my old GoGo scooter. Got it online for a great price! £845.00 vat exempt, I had seen it advertised at higher cost elsewhere, so got a good deal, plus it was delivered to me next day free delivery by their own courier in a nice liveried van.
The driver was very helpful putting it down my drive for my partner to unpack.
I would recommend anyone thinking of purchasing a mobility scooter to go here first as service was unbelievable ! Thanks Great British Mobility give yourselves a well deserved Pat on the back!

Parcel arrived very quickly, unfortunately with the wrong charger and no instruction literature. A replacement charger was delivered by Royal Mail 7 days later and despite my telephone call the instruction manual/literature has still not arrived. I do not like the method of warranty the company uses:-
Quote :- "We have your details on file so there is no need to do anything further to register" unquote. Most unsatisfactory in my opinion.

Poor communication no personal contact with me at all the scooter is very good the deliveryman was excellent the price is very good but definitely lacking in the person department.

Was bit nervous of buying the scooter on-line but need not have been. Spoke to a very pleasant man guided me through the purchase,and also answered the few queries I had. Ordered on the Thursday and it was on the doorstep by 8.00am Friday. A lady asked if an early time was ok and also spoke to the delivery man. Drove from Preston to Leicestershire that morning. Very pleased with the excellent service and pleasant staff.

the scooter is great still waiting for basket , so i will give proper review then but apart from that i am really pleased

I ordered a sterling sapphire 2 which can be put in the car,ordered it on Tuesday it arrived Saturday all charged and ready to use,great service and a nice and easy Web site,I have used them before for my other scooter .

Great service, actually got the wheelchair I had been searching for. No one in my area stock it anymore…. To be honest the retailers here have very little choice anymore and are ridiculously overpriced. So from now I will only be dealing with yourselves I am so happy to say. Xx
One tiny problem with delivery by TNT, I didn’t get my new chair until Monday 21st instead of the previous Thursday. Caused quite a few problems , but was all down to TNT only.
Xx

Quick and easy to use very fast delivery !

Still not received my keys after 6 days meant to be sent by Royal Mail been without my scooter yet again

Bought a riser recliner from this company. It was allegedly under warrenty for 12 months. The first time it went wrong they came out after about a month and fixed it. The second time it went wrong they didn't actually get to me for 3 months and then failed to fix it. I am now left with a riser recliner that does not lift my feet up! The repair man phoned them up whilst at my house. They claim it is not the type of recliner which lifts your feet????? How strange is that??. They have failed to respond to any correspondence and i am left with a very expensive useless chair.

Great value for money and service. Delivery was straight forward.

Quick easy helpful.
Wanted delivery asap they had it delivered within 2 days.

Very friendly and so helpful when enquiring about the mobility scooter for my Nan . Quick delivery and so pleased with it.

Wonderful experience from start to finish kind courteous and caring, and they did a brilliant job what more could you ask for.Many thanks