Green Home Systems Reviews 

387
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 3 van de 5 sterren

Installation staff pleasant and competent. Office management was pretty chaotic. Messages not passed between multiple managers,Initial survey carried out by lone very inexperienced trainee. Waited 6 m... Toon meer

Beoordeeld met 5 van de 5 sterren

My first contact with G.H.S was with Graeme Logan and he was very helpul on my installation journey. Luke and his team installed the air source pump and were very clean efficient and respectful w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Green Home Systems recently came out to resolve an issue we had with our home EV charger, brought about by a manufacturer part recall. From initial contact with Michael, arrangements were promptly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend! Guys were on time, knew their stuff re checking gas appliances etc, even kindly moved our heavy planters for us before starting. Job completed and tidied up before we knew it with ev... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Groene energie leverancier
  2. ook in
  3. Aannemer voor isolatie
  4. Instituut voor milieu en duurzame energiebronnen
  5. Verwarmingsinstallateur
  6. Zonne-energie aannemer
  7. Zonne-energiebedrijf

Geschreven door het bedrijf

We are passionate about saving energy. At Green Home Systems, our mission is create warm, healthy and happy homes. We are a fully accredited energy efficiency specialist holding multiple industry qualifications and provide a wide range of services including thermal insulation, smart heating systems, solar PV and battery storage, and electric vehicle charge points. We want our customers to enjoy the benefits of a more energy efficient home, reducing bills and at the same time contributing to the important goal of net zero carbon emissions.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

387 reviews

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4,6

Alle reviews

(387)

68 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The Air Heating system installed by…

The Air Heating system installed by Green home systems is an amazing heating system
The whole job was done in like military precision the squad of guys all knew there job & it was done in no time all our new loft insulation & all the different rooms with new cladding & then plastered the house looks amazing with the work they have done even before we paint & decorate
But the heating system with its remote control & it has our cottage roasting in no time plus our new boiler for our hot water constant
Our solar panels are all installed & working away lovely they will be better in the summer then we will get our return from grid
But the full job from start to finish was done brilliant & all the worker were brilliant as well but as we were told what would happen did in no time at all
Plus Green home systems called myself regularly with updates etc & keeping in touch with us making sure we were happy with everything which we were more than happy with there service I would say it’s a lot better than 5 Star Service nothing was a problem to them just got on with the job & even had a good laugh & banter with the guys
All the different workers all took time & care to cover everything & clean up after themselves
They all were a brilliant bunch of guys
& I would recommend them to anyone

22 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Derek,

Thank you for leaving such a glowing 5 star review!

We're always happy to receive feedback from our customers as it helps inform both our business, and any potential future customers looking to make an informed decision on using Green Home Systems.

We'll be sure to pass along your feedback to the team as well, which we're sure they'll be delighted to hear.

Kind regards

Green Home Systems

Beoordeeld met 1 van de 5 sterren

Political party?

I had a rep from this company delivering leaflets at my house today. He then started slagging off windfarms and the Scottish Government. Not really appropriate for a green energy company. Put it in the bin.

25 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Thank you for sharing your feedback. We’re sorry the conversation at your door wasn’t appropriate.

To clarify, the leaflet was delivered by an independent, self-employed canvasser and not a GHS employee. We focus solely on supplying information about services and grant funding available, and don’t discuss political matters. Our intention is always to remain neutral and respectful at householders.

We appreciate you bringing this to our attention, as it helps us address improvements in our process. If you’d like to speak with us directly, we’d appreciate it.

Our email is customerservices@greenhomesystems.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent work completed on our house.

We have just had work on our house completed and we are delighted with all of it. We had all Insulation and ventilation installed, Solar Panels and Air Source Central Heatiing. The workmen were all exceptional very polite and helpful plus always left everything tidy.
We would certainly recommend Green Home Systems to everyone.

14 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Janet & Jim,

Thank you for the 5 star review, we're so happy to hear your install went smoothly and we'll be sure to pass on your compliments to our workmen.

If you ever need any assistance, or have questions about your installed products, we're just a phone call away!

Kind regards,

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Green Homes cost effectiveThey helped me out by explaining how

They helped me out by explaining how. System worked and were extremely helpful in giving me a quote for total works.Graham was very helpful in explaining how everything worked.

11 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear David,

Thank you for the 5 star review, we love hearing that our customers have had such a great experience!

We'll also make sure to pass along your kind words to Graeme.

Kind regards

Green Home Systems

Beoordeeld met 1 van de 5 sterren

STAY WELL AWAY FROM THESE COWBOYS!!

I would advise anyone who is thinking of having ECO4 Scheme work done buy this company to look elsewhere!!
We had Greenhome in to insulate, put solar panels up & install a heat pump. To say the entire experience was a nightmare was an understatement! Every job they did was botched, had had to be done twice over.
Insulation around windows done all wrong, had to be ripped out and re-done because they were pouring with condensation. This caused damage to all our window frames, scored, chipped and burnt! They wanted to put solar panels on a north facing roof, would give us 2 extra panels if we let them. We didnt! So they put them on a carport roof that is now like a sieve as they drilled all through the roof after assuring us they would not do that. All the solar electric cables have been left exposed and not dug in as promised.
They Sent plasterers in that left our walls in an awful mess, 4 times they came back out to try and put it right, they ended up with more filler on them than plaster.
Their joiners spilt solvent over our real wood floor, then mopped it all over the room, laughing while they tried to clear it up. The floor is now badly damaged. They put the window ledges on level with the window glass, this had to be re-done causing more damage to the frames. Our boiler has not worked properly since they removed our radiators, after they left us 6 months without heating.
They removed our working extractor fans in both bathrooms and replaced them with...you guessed it, extractor fans that do not work!
I could go on with the issues & damages but it would take forever.
We had a company director come to the house, and he was disgusted with the shocking workmanship, he even pointed out issues we didnt notice. He promised us compesation, a free solar battery & free servicing of the solar panels & heat pump for the first year as the work was so bad.
We asked for all the corrective work and damages to be rectified before we left them put the heat pump in, but they kept stalling and just pushing to put the heat pump in. At this point we had lost all confidence in them and said we no longer wanted the heat pump.
This is were it all ended, suddenly another company director said the work wasnt bad (even though in earlier conversations he said we would be compensated for all the damages!) we could keep the solar panels and they were walking away, we told them we didnt want the panels, we just wanted our home put back to the way it was before they came in and caused all the damage. He denied the damages and that was the last we heard from them!
We now have to replace 5 windows, replace a real wood floor that flows through the entire house, get walls re-plastered, replace all skirten boards as they are all falling off(yep their joiners couldnt even put them on right!) Oh and we have damp and mould in rooms we have never had it in before.
Oh and if you do go with this company, expect all their workmen to ask if this is free grant work or paid work. My advice to you is tell them its paid, they maybe a bit more proffesional about their work!

12 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Gemma

Thank you for your feedback. We apologise that our service fell short of your expectations as we work to a high standard. Having operated in this market since 2014, we have successfully delivered over 20,000 retrofit projects in our time.

Whilst we did fall short in our initial standards, we did complete all our remedials. However, the install and remedials were made very challenging as your property had 12-15 dogs around the house and in cages which our installers did find difficult.

Reference your comments on damaging the floor, we do have clear picture evidence before we started the job which clearly shows extensive scratches and damage to the floor throughout the house.

We were booked to install your ASHP, however, the install was delayed and moved several times by yourself and we offered a battery as an gesture of goodwill to secure the installation though we were unable to move forward.

Our experience in this industry, over 100 employees and success in delivering retrofit projects demonstrate our long term professionalism and ability to deliver high standards. We do apologise for letting you down, however, do not accept a lot of the commentary you have offered.

We wish you all the very best.

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Excellent communication throughout the…

Excellent communication throughout the process & the installations were carried out swiftly by skillful, adept & friendly workers. All good :-)

6 november 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Ian,

Thank you for leaving such a positive 5-star review, we're always happy to hear that one of our customers has had such a fantastic experience!

We hope you enjoy your new renewable system

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Air-source Heating System and Solar

I would like to say from start to finish Green Homes Systems were very efficient at installing air source heating, solar and battery, each workers arrived always on time.
Special thanks to Ethan Murray, was so helpful keeping us informed throughout the process.

1 september 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Ann,

Thank you so much for the 5 star review, we're always glad to see that our customers have had such a great experience during the installation process.

We'll also be sure to pass along your kind words for Ethan.

We hope you enjoy your new renewable system!

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Complete heating overhaul

I was initially very daunted by the thought of undertaking such a major project- fitting an Air Source Pump, solar panels and a house full of new pipes and radiators, along with loft insulation. My anxiety was through the roof!! However Green Home Systems made the entire process seamless- especially Karli in the office who really put my mind at ease.

I was kept informed every step of the way, and everything ran like clockwork, with only a couple of minor snags that were quickly resolved. In hindsight, all my worry was for nothing. From start to finish every tradesperson involved was first class. One evening, the electricians even stayed past 9pm to complete the solar panel hook up- truly going above and beyond.

The team kept the mess to a minimum and everything was contained in one area, and it was all cleared away the day after the work was completed. Looking at my house now, you’d never guess such a major overhaul had just taken place. It was all left spotless and tidy.

I’m now looking forward to a cozy winter. While I will miss my coal fire, I’m relieved I won’t have to brave the typical Scottish wind and rain to fetch coal anymore, and there’ll be no more coal dust to deal with.

Thank you Green Hone Systems - you have earned every one of the 5 stars I’ve given. Highly recommended

18 september 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Hazel,

Thank you for the 5 star review and the kind comments for the team, we'll be sure to let Karli know she made the process that much easier for yourself.

We hope you enjoy your renewable system.

Kind regards

Green Home Systems

Beoordeeld met 1 van de 5 sterren

Be warned

Be warned, this company do not accept any blame for poor workmanship that they have carried out. Despite the surveyor stating the standard of the job was non existent,that the job had not even been to the remit of the work that would have been required at that time and also agreed that the company would have claimed the full amount of funding for the job ( i have a recording of this) and needed rectification the company have tried to claim it was done to the correct standard at the time. Once they have the money they fail to meet any obligation to the customer which is this case was an elderly lady. Now taking this matter to the ombudsman as the buck ultimately stops with their company regardless of whom within the company did the work and at what time. Stay clear is my advise of a company that won't take responsibility for its work and lack of standards

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Pauline,

We’re sorry to hear of your dissatisfaction, however, we’ve reviewed the matter and can confirm the installation was completed by Green Home Systems in 2016. At that time, the work fully complied with all funding requirements, building regulations and industry standards in force.

Nearly a decade has passed since completion, during which regulations, technologies and property conditions naturally change. We cannot therefore be held responsible for any subsequent deterioration, modification or third-party assessment made years later.

We understand you’ve recently been in contact with another company regarding the property. While we can’t comment on external opinions, we stand by the quality and compliance of our work as originally completed.

If you have any further queries, please contact customerservice@greenhomesystems.co.uk

Kind regards

Green Home Systems Team

Beoordeeld met 5 van de 5 sterren

Excellent trades men very tidy after…

Excellent trades men very tidy after installation very efficient and all done on time and the rep Ethan nothing was a problem highly recommended

9 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Ian,

Thank you for the 5 star review, we're always delighted to hear that a customer of ours has had a positive experience through all stages of installation.

Every review helps both our business, and any potential customers looking to become more energy efficient, so thank you!

We hope you enjoy your new renewable system.

Kind Regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Excellent heating system

Hi my name is Steven we were looking for a new heating system as my current system was a cash register with elements as the winter in Scotland is very poor we were trying to heat one room and as our bills were £250 A month it was time to do something about it when I contacted greenhomes systems in March I filled out the forms as I have a disability i qualified for a government grant and we were more than happy with the level of professionalism overall my contact trough the work was karli she went above and beyond letting me know what was happening and reassure me and my wife we have had the heating in now about a month and it is very comfortable not in just one room in every room also the loft insulation and solar panels make a huge difference my smart meter shows when the solar is working and I'm more than happy with the greenhomes systems and the Team and would recommend them to take care of you as they did for us a big thanks

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Steven,

Thank you for taking the time out of your day to write such a positive 5 star review, we're always delighted to read these and pass them along to the team. We hold each individual project to a high standard and we're glad we were able to meet your expectations.

We hope you enjoy your renewable system!

Kind Regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Green Home EV Charger Installation

Green Home last year installed wall insulation, an air source heat pump, a battery and solar panels in my home. Their prices were competitive and their installers came on the time and date they said they would. They did a really tidy efficient installation and cleaned up afterwards.
This year, after getting 3 quotes from different firms I asked them to install an EV charger. The EV charger installation was done really accurately and efficiently with the cables run under the floor minimising disruption and the EV charger positioned where I wanted it with the electrician using a cable containment system which made the installation visually very neat and tidy, this was important as it is located at the front of the house. Another plus was that Green Home were happy to fit the EV charger that I chose, which was not the case with other companies I approached. After installation the charger worked immediately with no snagging issues. I have no hesitation in recommending Green Home as they are very professional and really accommodating of any requests I made.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Murdoch,

Thank you for taking the time to leave us such a positive 5 star review, we are delighted to read such detailed feedback. Each customer project is very important to us and our entire team take pride in the detail. As a returning customer, it is excellent you have had the same 5 star service on each occasion.

Please ensure charging your car, fuelled by the energy created by your solar panels in your warm home.

We hope to hear from you in the future, when you need a service on your ASHP, we're only a call away!

Kind regards

Green Home Systems.

Beoordeeld met 5 van de 5 sterren

Underfloor Insulation

Had underfloor insulation installed yesterday, guys were at the door just after 8am and worked tirelessly until the job was complete.
All said,the experience with Green Home Systems has been painless. The administration side of things were excellent, being kept up to date regarding funding, survey and installation. Being courteous as I had a recent family bereavement.
I wouldn’t hesitate to recommend Green Home Systems.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Drew

Thank you for your 5 star review. We are delighted you are pleased with our service and installation. We take great pride in each customer project and aim to meet or exceed expectations at each opportunity.

On a personal note, from all of us at Green Home Systems, we are sorry for your family bereavement and all our thoughts are with you during this tough time.

Please take care and thank you for choosing GHS for your install.

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Solar Panel install

Installed a series of solar panels on my roof with a hybrid converter. Job done under eco4 scheme so I don't know the cost but the crew were efficient, worked quickly and tidied up when they were done.
System is looking good and relevant paperwork has arrived.
Overall very happy to recommend!

17 september 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Graham

Thank you for the 5 star review, we are delighted to hear you are pleased with your install and system.

We value all recommendations and greatly helps our business and potential customers under the ECO4 scheme.

Please enjoy your solar panels!

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

The process was very easy from…

The process was very easy from beginning to end. Andrew in the office was brilliant, always returned calls and emails and answered any questions I had. The sparks (didn't get thier names) were very informative and the boys installing the panels were quick, friendly and cleaned up after themselves. The biggest job was replacing all the pipes, radiators and boilers which Fraser and Ryan did all week. They were fantastic, friendly, on time, kept me happy throughout the entire process (which isn't always easy) and completely tidied up as if they were never there. Would highly recommend

21 juli 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Justin,

Thank you for the 5 star review, we are absolutely delighted you are happy with the service, install and end product. The detailed feedback helps us acknowledge the great work our team offer throughout the process and helps new customers identify how we approach projects. It is greatly appreciated.

Please enjoy your renewable system!

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with and an…

Excellent company to deal with and an excellent service provided

26 september 2025
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Antwoord van Green Home Systems

Dear Mr Macleod

Thank you for your 5 star review and your positive comments, we are delighted and will share your comments around our team.

Please enjoy your renewable system!

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Everything went well and Lauren endured…

Everything went well and Lauren ensured all different work ran smoothly

16 september 2025
Review zonder uitnodiging
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Antwoord van Green Home Systems

Dear Fiona

Thank you for the 5 star review, we're delighted and glad Lauren and the team did a fantastic job.

Enjoy.

Kind regards

Green Home Systems

Beoordeeld met 5 van de 5 sterren

Solar panel installation

Done in a day
no mess
Help with setting up the app
All fantastic

15 september 2025
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Antwoord van Green Home Systems

Dear Lorraine

Thank you for the 5 star review. It is a pleasure to have delivered your solar panel installation. We take great pride in our service and hope you enjoy your system

Kind regards

Green Home Systems

Beoordeeld met 3 van de 5 sterren

We used these guys as they were one of…

We used these guys as they were one of the companies who could do the cavity wall insulation through the home
Energy Scotland scheme. Turned out we didn’t need it and they did loft and underfloor insulation. Guys turned up at around 11am everyday and done a couple of hours work then left… charged a lot for the work which thankfully a lot was paid for by home energy Scotland. They were to relay loft flooring and they only did half of the agreed area and it was a bit of a fight to try and get them to do what was required but they did eventually. Quite bad comms during the job. The guys who did the loft and underfloor insulation were nice guys.

24 februari 2025
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Antwoord van Green Home Systems

Dear Roy

Thank you for the feedback.

We deeply apologise for the service you have received, we have investigated this and our Private Sales Director has tried to call you to discuss.

We are a business consistently aiming to improve and we take your feedback very seriously and would appreciate a conversation to understand more to improve.

If you would like to share more details, please email us on customerservice@greenhomesystems.co.uk.

Kind regards

Green Home Systems

Beoordeeld met 4 van de 5 sterren

Good job

Well done, turned up on time and very efficient

9 september 2025
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Antwoord van Green Home Systems

Dear Paul

Thank you for your positive review, that is excellent.

We would be very interested to know what we could have done to make this a 5 star, if you have time, please email us on customerservice@greenhomesystems.co.uk as we always look for feedback to improve our business and service to our customers.

Please enjoy your finished product, it was a pleasure.

Kind regards

Green Home Systems

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