Banner for GreenThumb Lawn Treatment Service

GreenThumb Lawn Treatment Service Reviews 

4.789
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Phil from Lincoln has been treating my lawn for several years now he is always very helpful, informative and my grass looks so healthy and green, even in the summer months with some watering. I can't... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom Reilly was fantastically thorough in the hottest of conditions. He talked us through everything he had done. Given the heatwave conditions, treatment is needed more than ever. Tom went above and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chris Dequidt introduced himself and explained what he would be doing and completed the actives without any fuss or bother. Before leaving he checked I was happy with what he had done gave me his repo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Service started very well and was great for years -operative was excellent but in the last few months, something has changed and they are NOT fulfilling their contract and NOT replying to emails or q... Toon meer

Bedrijfsgegevens

  1. Gazonverzorging

Over GreenThumb Lawn Treatment Service

Geschreven door het bedrijf

Trusted For Over 40 Years

GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.

We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.

Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.

We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.

From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.


Contactgegevens

Get a Quote

Get a quote for professional lawn care from your local GreenThumb team

4,3

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(4.789)

1.252 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My half-acre lawn has come a long way…

My half-acre lawn has come a long way in the 8 years that GreenThumb have been looking after it; all the moss has gone as have the huge cracks in the [clay] soil and the bare patches that would appear in spring and summer. We have a lot of wildlife (birds, foxes and badgers) and we back on to a dairy farm so the occasional weed seed does manage to get through but is easily spotted and dispatched or, if I'm feeling lazy, dealt with at the next GreenThumb treatment. A huge thanks to Howard Baker at the Canterbury branch for his efforts over the years - always reliable, professional and friendly. He probably has no idea just how much we appreciate the transformation of our garden.

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi Simon, thank you so much for your kind words.

We're glad you can see the benefits of having lawn treatments and the service carried out from Howard and your local branch.

Thank you, Adrian

Beoordeeld met 5 van de 5 sterren

Great service and experience!

Dan G came and reseeded/treated our lawn this week and did a great job! Super friendly, very professional explained everything he was doing and what I need to do in the coming weeks. A real credit to Green Thumb!

23 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Jackie, thank you very much for taking the time to leave Dan a great review!

We really appreciate you sharing your experience with us and are delighted to hear Dan has provided you with a fantastic service 😊

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

The Bath branch are always helpful and…

The Bath branch are always helpful and knowledgeable. Chris Dequidt is thorough, gets on with the job and pleasant to have around

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having lawn treatments and the service carried out from Chris and your local branch.

Thank you, Adrian

Beoordeeld met 5 van de 5 sterren

Lawn treatments applied today by Luke…

Lawn treatments applied today by Luke Kelly, friendly and knowledgable. Very impressed

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi Kath, thank you very much for taking the time to leave Luke a lovely review.

We are so pleased he has provided you with a great service! Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Good service

Darren and Lionel visited us today, to treat a lawn in a bad state after a wet winter. They explained everything they were going to do and why it was needed. They were quick, polite and friendly. We have used their services in the past, so were are looking forward with confidence to a big improvement.

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Bruce, thank you very much for taking the time to leave Darren and Lionel a great review!

We really appreciate you sharing your experience with us and are delighted to hear thye have provided you with a fantastic service 😊Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Great Lawns Rejuvenation / Renewal Job

Our lawn were in a terrible condition: more moss than grass and bare patches.

Gary and Shane (from the Aldershot Branch) de-mossed,scarified , aerated, extensively re-topped with fresh earth and re-seeded.

Job took about 5 hours in boiling weather.

About 4 weeks have passed. The new grass having sprouted, lawns now look lush, green and near-perfect

28 mei 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Iain, thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having our fabulous lawn treatments and its great to hear Gary and Shane have provided you with a fantastic service 😊

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Very reliable company

Very reliable company. They come to treat our lawn when they say they will. Managing a change of appointment is easy. The operator Jamie from Canterbury branch, is most pleasant and charming. He lets us know when he arrives and when he leaves. Always prompt and polite...a pleasure to have him.

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having lawn treatments and the service carried out from Jamie and your local branch.

Thank you, Adrian

Beoordeeld met 1 van de 5 sterren

The Chepstow branch gave my 2 small…

The Chepstow branch gave my 2 small lawns a treatment in Januaryq and then I didn't see them again until June, by which time my lawn was full of weeds. I pay by direct debit around £130 a month on a contract so not cheap. The June treatment has not resolved the weed issue so I tried to contact them to share my concerns about their poor service. They did not respond so I have now cancelled my direct debit. Using another company now - considerably cheaper and much more effective.

15 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Beoordeeld met 5 van de 5 sterren

Luke was most helpfull and polite

Luke was most helpfull and polite, explaining what treatements he was putting on the lawns.

26 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi Peter, thank you very much for taking the time to leave Luke a lovely review.

We are so pleased he has provided you with a great service!

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Perfect new lawn from Greenthumb Burntwood

Had a completely new lawn done, faultless from start to finish and it looks amazing, Paul and the lads at the Burntwood branch have done both me and themselves proud, I can’t recommend them highly enough, communication spot on throughout too

9 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having lawn treatments and the service carried out from Paul and your local branch.

Thank you, Adrian

Beoordeeld met 5 van de 5 sterren

Excellent Service

Like Kelly was very polite, efficient and spoke with knowledge regarding the condition of our lawn.

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊

Thank you, Adrian

Beoordeeld met 4 van de 5 sterren

Service

Luke Kelly did our treatments he was polite friendly and efficient

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi, thank you very much for taking the time to leaveLuke a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Top Green Thumb Rep

Luke was a lovely, helpful GreenThumb rep. He was extremely informative. Thank you, Luke.

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Sajada, thank you very much for taking the time to leave Luke a great review! 

We really appreciate you sharing your experience with us.

Thank you, Adrian

Beoordeeld met 5 van de 5 sterren

Excellent and professional advice from…

Excellent and professional advice from Tom Rielly on my welcome visit. Took soil samples and told me exactly what was needed. Looking forward to a lush lawn with Tom's help

24 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi Philip, thank you very much for taking the time to leave Tom a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian.

Beoordeeld met 4 van de 5 sterren

Lawn treatment good but difficult to…

Lawn treatment good but difficult to get InTouch to speak to a person, not like it was before

13 juni 2026
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi, thank you for taking the time to leave us a review.  We are glad you can see the benefits of having our lawn treatments.

We understand your frustration, we're going through a lot of change at the moment and we're working hard to fix things, so that normal service can resume.

Thank you,
Adrian

Beoordeeld met 1 van de 5 sterren

Poor communication

Appointment reminder issued, but this was no longer convenient therefore emailed to cancel, as advised. No response received and appointment reminders issued based on the original date. Called, spoke to someone and agreed to reschedule seemingly without issue. Further reminders received based on the original date in error.

On the day of the original appointment, surprised by someone in my garden from Green Thumb part way through a treatment, so sent away. Later in the day voicemail received stating someone else from Green Thumb would be be on site again in the afternoon, despite the instruction for no treatments until a later date.

No ownership of appointments, no communication between staff and charges now to be dealt with.

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Thank you for providing your details, our team will be in touch soon.

Beoordeeld met 4 van de 5 sterren

Steve Shaw

Steve Shaw the GreenThumb operative was clear in his explanation of what the plan treatment was He worked steadfastly despite it being 30+ degree C.
Most of the tools he used were electric and,with exception to the edging, the end result was very good - in any case having done it myself I hadn’t expected him to do 100m+ of edging by hand.
Good job Steve.
Thanks.

24 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Ian, thank you very much for taking the time to leave Steve a great review!

We really appreciate you sharing your experience with us and are delighted to hear Steve has provided you with a fantastic service 😊

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

We have used Green Thumb for years

We have used the lawn treatment service of Green Thumb for years and are very pleased with the results, leaving our lawn strong and healthy. Have recommended to friends. Chris is always helpful and explains all.

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello David, thank you very much for taking the time to leave us a review.

We're glad you can see the benefits of having our fabulous lawn treatments and its great to hear Chris has provided you with a fantastic service 😊

Thank you, Adrian.

Beoordeeld met 5 van de 5 sterren

Tom was very helpful and knowledgeable…

Tom was very helpful and knowledgeable about his job nothing was to much trouble

25 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hi John, thank you very much for taking the time to leave Tom a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian

Beoordeeld met 5 van de 5 sterren

Andy from Torbay came to do our lawn…

Andy from Torbay came to do our lawn treatment. He was such a lovely chap and very knowledgeable and he listened to our concerns regarding areas that needed improving. He there and then sorted it out for us and also gave us tips regarding maintaining a healthy lawn for all areas in our garden. I only occasionally leave reviews but due to Andy being super I’m leaving this one because he was such a top chap. A1 service!

22 juni 2026
Review zonder uitnodiging
Logo GreenThumb Lawn Treatment Service

Antwoord van GreenThumb Lawn Treatment Service

Hello Jo, thank you very much for taking the time to leave Andy a great review!

We really appreciate you sharing your experience with us and are delighted to hear Andy has provided you with a fantastic service 😊

Thank you, Adrian.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer