groceryeshop Reviews 

Ordered Gatorade, powdered 05 days after I ordered it I sent them an email for the tracking number. No one ever got back to me two days later. I emailed the same question didn’t hear back from him. Went to my credit card company put a dispute in and then they write me an email today give us a review. How did you like the product? I explained to them I never got the product and they really suck. I would not order a thing from them.

Order for fruit basket was supposed to be sent from New York to the Los Angeles area which UPS gave delivery date to take about two weeks, Why would one send fruit across country when there is plentiful fruit in California? The package was never delivered and there is no communication from Groceryeshop. UPS can’t find the package. This is a scam company that does not deliver!

Placed an order a week ago, no tracking information, phone number doesn’t work and no responses to emails sent. I’m contacting my credit card company. Never again!

I ordered through grocery shop and my first package. I was able to track it all the way to my city and it showed delivery but it never got to my residence. I ordered again through another company, but they used grocery shop for shipping. I can’t get a tracking number. I cannot contact customer service. I order through eBay and I can’t even track it through eBay. If I had known it was another grocery shop order I would never would’ve paid for it. I am convinced this is probably a scam.

Order was not received 11 days after purchase.
Purchase was not followed by a tracking number.
No pick-up or response to phone call.
Their online system for emails does not work.

I ordered cereal from them them, they took so long to ship it to me that I had moved to my new address and never got it. I sent more than several emails asking where it was and explaining what had happened and they now don't want to do anything to get me my product and they won't give me my money back either. Every time They responded to my email it was we "We are unable to assist you in this case as we are unable to trace any information" I can't track it either but as the customer I am not sure that is my position to track down the package that sent. It is their business but obviously their customers don't really matter, and they have forgotten as a company that without us they wouldn't have a business. Please beware you may pay for an item that you'll never get and don't think you’ll relieve your money back either.
I am NEVER going order fro. Them again as all they do is make excuses and somehow it's on me. The customer shame on them. Please save yourself problems.
There is nothing more you can say so don't even bother responding. Shame on you.

Their website is a bit janky, and appears to have inconsistent behavior based on what browser you're using.

I ordered some Russian cookies I was having difficulty finding elsewhere (at an affordable price,) and I used the express checkout feature (no account registration.) I did immediately get an email confirmation telling me my order was successfully placed, but no further email updates after that.

I attempted to track my order using the website, but either it's completely broken, or doesn't work without an account. So I was left wondering if my cookies would ever arrive. Fortunately, my cookies did arrive as advertised, and I was amused to discover that they simply drop-shipped the cookies from Amazon.

Whatever the case, I got the cookies I wanted, and I'm happy. Suggestion for website developers: Add a way to track your order without a registered account.

I did NOT get what I ordered. I was charger much more than what my invoice in the package says. I tried to reload my order from my email and groceryeshop is UNABLE to load at this time or ANY times I try.
never ever again! Amazon.com should drop these people like a brick

Ordered popcorn and did not get any shipping information. Went online 2 days later to chat and was told it was damaged while packaging and they had no more in stock. Waiting to see if the refund ever comes.

Never received item ordered although charge went through. They don't respond to my queries about this. Obviously not to be trusted.

I purchase order from this website lately. Received in 4 days & quality was as expected

Item arrived quickly and just as described. Would definitely use this seller again!

Site showed item (puffed wheat cereal) as 12 x 6 oz. Received one 6 oz bag, not 12. One 6 oz bag of cereal for almost $15?

Have been exchanging emails for 3 weeks now about getting most of my money back. So far, only promises. I expect I'll have to file a chargeback with my credit card company (a first for me).

Ordered some oatmeal since December 14 as a Christmas present for my nephew never recieved them called the number that I was given no answer i think that is totally unacceptable. I would like a call back.
Rita

Advertised 1 price and charged me another. They keep saying someone will get back to me in 48 hours because they have to send a request to a different department or person. Now the item is listed as over $1000 on the website and listed as out of stock. It's tea mix. They are scammers.

Ordered an 8-pack of Potato Chips for $31 including tax. Received 3 of 8. Requested a partial refund immediately. Groceryeshop stated they would investigate the matter and get back to me. They offered 2 viable options. Receive a partial refund, which I asked for 10 days previously or they will replicate a copy of the order (whaterver that means). I chose partial refund. Their offer was to give me $9 back stating that they have to pay 20% commission to sell on the site. They wanted me to pay for their mistake. Therefore, I paid $7.50 a bag of chips. I told them this unacceptable; they don't care. They do this on nearly every order (read the other reviews) and get rich by ripping off their customers. Customer service is deplorable, too. Working with credit card company to recover what I could not recover. Slim chance I will get my money back.

Placed my order and paid with "Amazon pay" heard nothing. After 2 weeks I emailed their customer service, they said they shipped it the same day and that it should be here any time. After 3 weeks I emailed customer service and ask them for tracking information. They said, there system was set up for tracking info, and again they said just wait it will come. After 4 week and no merchandise, I emailed them twice and they will not respond. I canceled the credit card purchase and urge everybody to do business elsewhere.

I ordered a "pack of 12" boxes of lemon pudding mix and received one (for over $10.00). After multiple emails and a phone call, finally got a poorly worded response saying they will issue a partial refund. I answered that I would rather have the other 11 boxes, but was told they don't have it in stock. Yet it is still advertised. Questioning outright fraud or just bad management, but we'll see if a refund materializes. These foreign sites posing as US companies are creating a bad reputation for ALL online companies! Meanwhile, I have a ten-dollar little box of pudding mix to remind me.

The shopping experience was good. The fruits and vegetables which I had ordered were fresh. The quality is also superb!!! I truly recommend others to buy from this website.

This thing really works. I drink a cup of green tea in the evening by morning it helps to control my weight also. And it tastes amazing!