Ground News Reviews 

221
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

I’ve spent the last year with Ground News and here’s what I have experienced. The level of detail goes beyond any other quality news source I’ve encountered. The amount of news stories available in on... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm starting my third year with Ground News. Youtube journalists that I watch frequently have a reduced rate for the subscription. Typical 'auto renews' on any service typically do not provide a disco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Regretted paying the subscription almost immediately as it's not balanced in a way that matters. The US' Left-Right paradigm is not what indicates balance or "fairness". Fox and CNN often spout the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a former now retired U.S. Govt analyst, I and the team utilized numerous news sources to gage National and International News Stories. Aside from 'political' leaning sites and their authors, review... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Persbureau

Geschreven door het bedrijf

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(221)

49 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ground News: The Ultimate Tool for News Transparency

Ground News is a revolutionary platform that takes news consumption to a whole new level by prioritizing transparency and media literacy. It provides a comprehensive view of how stories are covered across different news outlets, offering unique insights into bias and factuality. The Blindspot Feed is particularly impressive, revealing the stories underreported by either left-leaning or right-leaning media, making it an invaluable tool for breaking out of echo chambers. The platform's global reach ensures diverse perspectives, while its intuitive design makes navigating complex topics straightforward and engaging. By empowering users to critically assess the news they consume, Ground News stands out as an essential resource for anyone who values balanced and informed journalism.

14 januari 2025
Review zonder uitnodiging
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Antwoord van Ground News

We're happy to hear that you're enjoying your Ground News experience! If there's anything we could do to improve your experience, don't hesitate to let us know via email at feedback@ground.news.

Beoordeeld met 1 van de 5 sterren

Somehow I have double charges from…

Somehow I have double charges from Ground.news. I've sent screenshots to their customer service from my bank account and have yet to get this resolved. This is very frustrating. Unless this gets resolved soon, I'm going to report them for fraud.

5 januari 2025
Review zonder uitnodiging
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Antwoord van Ground News

Hi Karen, we're very sorry to hear about this experience. We have been working with you over email to try and locate this duplicate charge but we're unable to find it in our payment system and our team is diligently trying to locate it to help. If you can provide a receipt from Ground News for this charge, this will confirm the account it's connected to so we can work on processing a refund. We look forward to resolving this promptly for you.

Beoordeeld met 5 van de 5 sterren

Comprehensive in scope, reliable news you can believe

I rely on Ground News to keep me informed about issues I may not otherwise have seen in ‘traditional” media. It regularly happens that I learn about an issue on Ground News 2 days before it shows up in other online and traditional news sources. In addition, making the original reporting from across the spectrum available for drill-down empowers the reader to go as deep as they want It’s an incredible amount of information, packaged for easy consumption.

11 januari 2025
Review zonder uitnodiging
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Antwoord van Ground News

Hi there, thanks for the 5-star review! We're happy to hear that Ground News is helping you discover stories beyond traditional media. If there's anything more we can do to improve your experience, don't hesitate to let our team know at feedback@ground.news.

Beoordeeld met 1 van de 5 sterren

Wow!!, but Yuck!!!!!!

Wow!!! Great Idea!!!!! Just what we need, when we need it most!!! Progress!
Yuck!!! It's unusable, at least for me. I'm running Windows 11 and I use Firefox as a browser. Whenever I activate the Ground News application and it gets down to doing what it does (which I LIKE!!!, except...), it takes over all my system's run time operations. I don't think it's a malicious activity and my system's not showing and viruses. It's probably just a malfunction between Ground and FF. In any case, my computer completely becomes a piece of lead sitting on my desk.
I've reported this a couple/three months ago and they said they'd try to address it in the next roll-out but, if it doesn't come by June (my subscription renewal date), I'm at a spot where it's money thrown away.
I'm really being straight here, I love!!!!! the concept and it works just what I want when I've turned off the app and just access the website. But I'm not able to continue this way.
Anyway, I wish them good luck but June's just below the horizon and, when it does get here and there's been no fix, I gotta let go. And I'm gonna hate that.

19 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Wm, thanks for sharing your thoughts about the browser extension, we're sorry to hear about this experience. We're updating this review to let you know that many performance enhancements have been released since you first shared your experience here – there have been major upgrades to the browser extension and the entire website experience. We hope you find that it comes closer to meeting your expectations! If you have any more feedback for us, our support team is always happy to connect at feedback@ground.news .

Beoordeeld met 5 van de 5 sterren

Exceptional customer service via chat

Exceptional customer service via chat! The service responded quickly. The person was kind, efficient, and took care of my request immediately. No hassles or delays of any kind. Just...wow!

15 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks for your kind words, Rolfe! We're so happy to hear that the support team was able to handle your request promptly and kindly. We're delighted to provide this kind of support to our readers and please don't hesitate to let us know if we can do anything else to improve your experience.

Beoordeeld met 5 van de 5 sterren

An excellent way to get a different…

An excellent way to get a different perspective on your newsfeed and can help provide transparency on media biases from the left to the right.

10 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks for your positive review and feedback, Tom! We're glad to hear the multiple perspectives when reading the news are helpful. Thanks for your support!

Beoordeeld met 5 van de 5 sterren

Offering different perspectives is…

Offering different perspectives is critically important for development of human race

10 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks very much for your positive review, Johnng! We really appreciate your support and we're glad to hear you're finding the multiple perspectives useful when reading the news. We look forward to continuing to improve the service for you!

Beoordeeld met 2 van de 5 sterren

Just mainstream sources and unsubscribing is a hoop jumping exercise

It's OK, but it's just mainstream sources which all really agree with each other. There is no independent media or information from other competent sources to balance out the big global players.

I went to unsubscribe, jumped through the hoops, was offered a deal which I chose not to take and got 'Error', contact customer services.

I guarantee that if I chose to stay, there would have been no 'Error'.

Contacted Customer Services... Not impressed.

10 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi James, we're sorry to hear about your experience. If you have any suggestions for sources you'd like to see on Ground News, please share your suggestions with feedback@ground.news and we'd be happy to add the independent media you're looking for to broaden the overall coverage. We're also sorry about the bug you experienced in your account page. The team is working on this error when trying to cancel and we hope to have this fixed shortly so that subscribers can easily cancel their subscriptions, as we don't want anyone to have a subscription they don't want. I hope this helps!

Beoordeeld met 5 van de 5 sterren

An essentially priceless asset . . .

I started with Ground News a month ago, and it has quickly turned into the basis of my twice-daily news scan. Finding a source like this that can help you understand the biases you might not have otherwise detected is of high value for anyone, but as an American living overseas, it has proven critical to my ability to keep a finger, from a distorting distance, on the pulse of unfolding life and events in my home country. Really excellent summaries are provided on all the headlines, and the links to original articles combined with the information offered by Ground News about those sources is essentially priceless. Highly recommended to any expat - and any American eager to be sure to hear reliably and critically from all sides on the debates driving events in our society.

10 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you very much for your positive review, Jim! We're so pleased to hear that Ground News is helping you stay informed while you're living overseas. We appreciate your support and we look forward to continuing to make the app even better!

Beoordeeld met 5 van de 5 sterren

simply a great concept, implemented in a good way

It simply is made very well. Especially with the Vantage Plan (I’m subscribed to), there are a lot of functions beyond the Bias, which itself is already a lot (and very interesting). For example, the Ownership section is interesting, and I read the email I subscribed to, with the summary of the news every day. I recommend trying out the app/site yourself. You will already be convinced with the free version, but the upgrades are worth it too and really don’t cost that much if you consider that people pay more than 10$ a month just for watching series. (And to Kurzgesagt fans: Look out for the sponsor! ;) )
I really appreciate the whole idea, which seems new, original, and necessary to me!

10 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Zahir, thanks very much for your delightful review and feedback. We're happy to hear you're finding the subscription price worth the features. If you think of anything we could do to improve, please don't hesitate to let us know at feedback@ground.news . Thanks for your support!

Beoordeeld met 5 van de 5 sterren

Broaden Your Scope Without Getting into…

Broaden Your Scope Without Getting into the Weeds

Up front: I believe that you get what you pay for. If you want reliable information, it is unlikely to be free, and this is especially true of news sources.

Ground News is not just a good news source but also stands out is in its ability to deliver multiple viewpoints on the same subject without having to "get your hands dirty". By this I mean that you can see a spectrum of viewpoints and quickly pick the more reliable and unsensational articles with different views, easily avoiding "Infowars" or "Occupy Democrats".

It is also good to see the blind spots on both sides to see not only where news outlets are leading people, but where they are pretending that some subjects don't even exist.

If you want to be informed, it isn't comfortable, it isn't free and it isn't simple. My motto for Ground News would be "Not for Blowhards".

9 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you very much for your testimonial, Neil! We appreciate your candor and we're pleased to hear you're finding the service useful in today's media environment. We look forward to continuing to improve the service!

Beoordeeld met 4 van de 5 sterren

A look beyond

Grund News is great tool look beyond one’s algorithm bubble and curate the sources for one’s areas of interest.

9 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks for your positive review, Gonçalo! We're glad to hear you're finding the app useful in looking beyond the algorithm bubble we're often in. Thanks for your support!

Beoordeeld met 5 van de 5 sterren

Try it, and see for yourself.

After several months, I can wholeheartedly recommend Ground News to any reader who is looking to find an unbiased tool for reading the news and comparing sources. There are plenty of news sources already available which make cross-referencing easy and thus giving the reader a better range to form their own opinions. It would be good to see more sources available for certain parts of the world. Although this is a time-consuming process, and it does seem like a primary concern to the team who offer great costumer service, and are more than willing to exchange e-mails over any concern regarding the platform. The subscription service is also a great bargain when compared to other platforms.

30 november 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your kind words, Leonardo! We're very pleased to hear you're finding the app worthwhile and recommending Ground News to others. If you have any source suggestions, please share their websites with feedback@ground.news as we'd be happy to add any additional sources to broaden the coverage. Thanks for your support!

Beoordeeld met 5 van de 5 sterren

Best News Portal Yet

What I really don't like about other news feeds is that they are skewed left or right biased. I don't want to be in a echo chamber, but rather get both sides (and center) and come to my own conclusions. Ground News does just that, gives you all sides and lets you get the 'sense' of the news. News is already bad most of the time, why make it worse? Highly recommend.

5 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks so much for your 5-star review, Rixter! We're so pleased to hear you're finding the multiple perspectives for reach story, so you can reach your own conclusions. We appreciate your support and look forward to continuing to improve the service!

Beoordeeld met 1 van de 5 sterren

Dreadful company we are stuck in a…,

I wouldn’t trust them, stuck in a subscription we don’t want or use. Really bad customer service, my son tried to sort it out but was met with greed and hostility.

3 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi TG, we're sorry to hear about your experience. That is not typical of our support, and we would like to investigate the situation and provide a satisfactory solution. Would you mind reaching out to our team at feedback@ground.news? Rest assured our team will empathize with any concerns that you are facing and work alongside you to reach a resolution. What's more, there is no reason to be stuck in a subscription. Our cancellation instructions are posted plainly in our Help Center, which you can find here: https://help.ground.news/ If you subscribed via the Play Store or App Store, you will need to contact their support team directly.

Beoordeeld met 5 van de 5 sterren

Ground News is a great site!

Ground News is a great site for up-to-the-minute news from virtually all news sources! It’s highly customizable and checks sources for accuracy and political “bent” so you get more than meets the eye. It also seems to eliminate individual news sources’ paywalls. And the price is amazing! I could not get 1/20th of the news I get from Ground News if I subscribed to all these sources individually.

2 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Kimberly, thanks for sharing your 5-star review! We're happy to hear that you find the price reasonable and enjoy your subscription's features. It's support from readers like you that keeps Ground News going. If there's ever anything we can do to improve your experience, don't hesitate to email your suggestions to feedback@ground.news.

Beoordeeld met 5 van de 5 sterren

This tool is very useful

Ive had my ground news subscription for a full year now and i think it is a great tool. Being able to see who owns various outlets and what their biases might be has been really helpful. its also been so interesting to compare the wording of various versions of the same story across so many platforms. I love that it also links to the original articles and i dont have to go googling to find the original sources myself. there are many things i love about this software but this is just to point out a few.

2 december 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Kiima, thanks for the positive review! We're happy to hear that Ground News has become a great tool in your news diet. We appreciate you sharing the positive feedback. If there's ever anything we can do to improve the experience further, don't hesitate to let our team know at feedback@ground.news.

Beoordeeld met 1 van de 5 sterren

Potentially dodgy scam company

In my opinion horrific company, trying to charge me for a subscription, will not let me cancel even though I asked within the time period of cancellation. Can not even access my account and they still take money...
I find it hard to believe that the 5 star reviews from empty accounts on here are legit..

Ironic that your reply is about the professionalism of your support team. They are very unprofessional

28 november 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi there, we're sorry to hear about your experience. Any refund requests made within the refund policy window are immediately honoured. There is no reason you would not have been refunded if you requested your refund within 7 days of purchase. We are available from 8am-8pm, 7 days a week to help you access your account as well, our support email address is feedback@ground.news . We get many positive reviews due to the quality of our product and the timeliness and professionalism of our support team, so you can rest assured the same quality of service will be offered to you should you choose to contact us. If you do not reach out to us, we cannot help you.

Beoordeeld met 5 van de 5 sterren

Subscription issue solved in less then 4 hours.

Notice: Due to good customer support I had to change this from a 2 star review to 5 stars.

First of all, about the service itself: Ground news works as advertised. Articles are rated from left leaning to right leaning and then grouped up so each topic has multiple articles from different points of view. Topics are also sourced globally and can be filtered by region, among other things.

Customer support is very fast and helpful. I did screw up something with my subscription cancellation and the issue got resolved within less then 4 hours on a Sunday.

16 november 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Justin, thanks very much for taking the time to update your review, we're very happy we could help with this issue! We don't want readers to have subscriptions they don't want, and we look forward to continuing to improve the service and the ease of navigation as we move forward. Thanks again for your positive feedback!

Beoordeeld met 1 van de 5 sterren

Unsubscribing is Way Too Hard

I've been subscribed to ground news for a year and the surface was OK. However, when I went to unsubscribe, I found it almost impossible.

When you login to their website, they offers no way unsubscribe. So I found a video on YouTube that supposedly explained how, but the narrator spoke with an incomprehensible Indian accent.

The breakthrough came when I realized that I had subscribed to them through PayPal. But when I logged into PayPal, I couldn't find my subscription because it turned out the payment was under "Snapwise" (as if I should have to remembered that a year laetr)

In summary, I believe any auto-renewing Internet subscription should make it VERY EASY .to unsubscribe. This was not easy!

14 november 2024
Review zonder uitnodiging
Logo Ground News

Antwoord van Ground News

Hi John, we're sorry to hear about your experience. I'm happy to clarify that the cancellation method depends on the method you used to subscribe. You can see this in our help center article here: https://help.ground.news/en/articles/334977 and you can see this info in your account as well: https://ground.news/account . You can also reach out to our team at feedback@ground.news for help 7-days a week if you have any questions. We do have to put our legal name (Snapwise Inc) on PayPal, as Ground News is a product of Snapwise Inc. The Youtube video you've mentioned is not the property of our company.

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