Ground News Reviews 

221
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

I’ve spent the last year with Ground News and here’s what I have experienced. The level of detail goes beyond any other quality news source I’ve encountered. The amount of news stories available in on... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm starting my third year with Ground News. Youtube journalists that I watch frequently have a reduced rate for the subscription. Typical 'auto renews' on any service typically do not provide a disco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Regretted paying the subscription almost immediately as it's not balanced in a way that matters. The US' Left-Right paradigm is not what indicates balance or "fairness". Fox and CNN often spout the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a former now retired U.S. Govt analyst, I and the team utilized numerous news sources to gage National and International News Stories. Aside from 'political' leaning sites and their authors, review... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Persbureau

Geschreven door het bedrijf

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

221 reviews

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4,2

Alle reviews

(221)

49 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Great Concept, But Execution Falls Short

Great Concept, But Execution Falls Short

I really like the idea behind Ground News, but I found the execution lacking. If you're fine with just reading headlines and AI-generated summaries, this might work for you. However, if you're someone who wants to read the full articles and dive deeper into the news, it can feel a bit unsatisfying.

I also prefer to know more about the news sources beyond just being labeled as left, right, or center. I think there’s more to the story than that, and it’s important to understand the full context of the publication.

Additionally, I unsubscribed from their newsletter several times, but I still receive it, which has been frustrating. I paid for a full year of the service, and I’m six months in. I decided to cancel my subscription (without asking for a refund), and to their credit, they did reach out to ask why I canceled. I appreciate that—they seem committed to improving, but right now, this isn’t the service I’m looking for.

18 september 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Raphty, thanks for your feedback, we appreciate hearing your perspective. We'd like to learn more about your experience, can you clarify why it's unsatisfying to dive deeper into the news? We have many different sources that provide the full article so you can get the full picture. Additionally, you're right that bias ratings are only part of the picture. This is why we also offer factuality ratings and ownership ratings for the sources. If you'd like to try out those features, please let us know at feedback@ground.news Lastly, if you aren't unsubscribed from the mailing list the team would be happy to help with this. Please send us an email and we'd be happy to look into that issue further. Thanks again for sharing your experience and we look forward to continuing to improve the service!

Beoordeeld met 1 van de 5 sterren

Disappointing

I bought a subscription a few months ago and I am disappointed. For some reason I was getting a lot of unwanted news from Canada and I couldn't figure out how to tune the app to serve me news from regions and topics I'm interested in. I used it less and less and eventually cancelled my subscription which is by default set to auto-renew!

19 oktober 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Richard, we're sorry to hear about your experience and the team is happy to hear more details and offer suggestions so you can see news that is most relevant to you. It's also worth noting that you can turn of auto-renewal at any time. Have you used the "show me less" feature? Whenever you come across a story you’re not interested in, tap on the three dots on the top right corner and choose "show me less content like this." This will inform the algorithm to show you less articles about that topic. You should start seeing changes in your newsfeed immediately, and you’ll stop receiving notifications about those topics, too. You can learn more about this feature in our Help Center article: https://help.ground.news/en/articles/1499905 We're happy to offer more specific and tailored suggestions if you'd like to contact the team at feedback@ground.news .

Beoordeeld met 2 van de 5 sterren

trustworthy? but you can't manage your subscription?

The site is supposed to build trust but they set you up for auto-renewal & you can't undo it. This is the same, nefarious B.S. every untrustworthy subscription-based service does to (unwittingly) lock you into their site. Horrible.

5 oktober 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi MH, I'm sorry to hear about your experience. I'm happy to clarify that the autorenewal process is explained when you subscribe, but you can turn off the autorenewal as soon as you've purchased your subscription if you want as we make it possible to turn off the autorenewal at any time. We have instructions for how to do this here: https://help.ground.news/en/articles/334977 and the support team is available 7 days a week to help with these requests as well, if you're not able to cancel the autorenewal yourself. You can reach us at feedback@ground.news . I hope this helps!

Beoordeeld met 1 van de 5 sterren

They're charging now to view "articles"

They're charging now to view "articles", that they didn't even write. 5 articles free per month... who the f*** do you think you are the WSJ? Whatever brain-dead product manager thought he was clever charging people to read AI generated summaries of articles written by actual publications should be fired.

30 juli 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Jeff, I'm sorry to hear about your experience and I'm happy to clarify that Ground News isn't charging readers to view the articles. We'd be happy to hear more about this issue so we can see if what you're experiencing is a bug. Can you email the team at feedback@ground.news with any relevant screenshots and we'd be happy to investigate your concern promptly.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, to see, where you are biased and what is going on in the world. Which news have been withheld.

25 juni 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Michelle, thank you for your kind words! I'm so pleased to hear you're enjoying the service and finding it useful to see the varies biases. Thank you for your support - we look forward to continuing to improve your experience.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant app to find all…

Absolutely brilliant app to find all the news you need. This is what have been needed for a long time.

20 juni 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Jani, thank you very much for your delightful review and feedback! We're pleased to hear you're enjoying the app. We look forward to continuing to improve the service for you.

Beoordeeld met 5 van de 5 sterren

Love it, but minor change needed to app

Love it.
Feedback: When I delete an alert/notification, don’t ask me if I’m sure. If you were a banking app, then ask if I’m sure. News app? Not so much….it’s annoying actually

9 juni 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Joe, thank you for your 5 star review and feedback! I'm glad to hear you love the app and I've shared your suggestion regarding the alert with the team. We look forward to continuing to improve your experience and thanks for your support!

Beoordeeld met 5 van de 5 sterren

Excellent support

Excellent support on the subscription issue that was solved very quickly and my great satisfaction

25 april 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Ed, thanks for your kind review and feedback. We're glad to hear that the support team was able to resolve your issue quickly! Please let us know if we can help with anything else at any time.

Beoordeeld met 1 van de 5 sterren

Worthless

Just started. The idea is brilliant, the execution ludicrous. I am interested in the abysmal state of China's environment. When I searched "China's environment" I got ONE (!) relevant article, by the Chinese Communist Party, which is nothing but propaganda. Waste of time.

16 februari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Jan, thanks for sharing that experience with our team. We'd appreciate the opportunity to continue the conversation over email at feedback@ground.news. I'd like to let you know that we are working on improvements to our search function as we speak, which will help bring up more relevant articles.

Beoordeeld met 5 van de 5 sterren

Insights & coverage without the blinkers and bias

Being able to read the news from all perspectives in a clear and easy to read manner is beyond brilliant. The ability too see blindspots in thinking/reporting/understanding is invaluable in staying properly informed.

6 februari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thanks for sharing your 5-star review! We're glad to hear that the Blindspot tools are helping you get a clearer picture of the news and helping you stay informed.

Beoordeeld met 1 van de 5 sterren

Current subscriber here

Current subscriber here. I am trying to cancel but they are refusing to cancel my subscription effective February 29, 2024. Forcing me to pay for an additional 10 months until 12-31-2024. My opinion is that it appears to me to be a poorly capitalized venture whose cash flow cannot sustain even a few cancellations.

Their ratings do not address the accuracy or factuality of the particular article being rated. Instead, their rating reflects what some other unconnected source only rates the overall publication that printed the article. So, no matter how factual the actual story is, Ground New's rating for an article appearing in the Huffington Post will always be "leans left" and an article appearing on Fox News will always be rated as "leans right." Who did not know that already????

WORTHLESS product that refuses to allow subscribers to cancel.

MY RATING is Ground News: "leans Highly Bogus."

I will never do business with this firm again.

1 februari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Our team is sorry to hear about your experience. We understand your frustration, and I'd be happy to resolve some of your doubts. First, I'd like to confirm that your subscription was cancelled by our team, which we confirmed via email, and we did send instructions on how to cancel your subscription several days prior. If these emails did not reach you, please let us know and we will investigate. I'd also like to clarify that you will not be paying for 10 additional months. I apologize if any of this information was unclear, and we will be sure to review the communications again to improve upon them in the future.

You're correct that the ratings do not reflect independent articles and we do not purport to rate information in each independent article. We refer to 3 independent organizations that are dedicated to assessing and rating bias in the media to keep our ratings as objective as possible. Our full explanation of our rating system and methodology is posted on our website and within our app's Support menu: https://ground.news/rating-system . Transparency is at the core of what we do, so we make this information readily available. If you were expecting to find it posted in another position on the site or app, please let us know and we will work on making it more accessible in the future.

Beoordeeld met 1 van de 5 sterren

There aren't two sides to this

2/7/24
I gave it two weeks, then I unsubscribed. I am disappointed. Ground news spends so much time trying to be "fair and balanced" and "both-sides" every issue, they forget about journalistic integrity. It is misleading to compare fox news, newsmax, and oan to responsible news outlets. THEY AREN'T NEWS. THEY ARE PROPAGANDA. One cannot compare them to true journalism. I don't think Ground News is evil, just naive, but in boosting fascist messaging, they are making the problem worse. Truth matters.

2/9/24
Several days ago, after trying, then uninstalling GroundNews, I pointed out in my review that I was disappointed with the service once I observed for a couple of weeks. I said that GroundNews was trying so hard to be "fair and balanced" that you lost sight of journalistic integrity.

Your reply, which I appreciated, only repeated the message from your marketing department, that groundnews was presenting different viewpoints. WHEN FOXNEWS, AND NEWSMAX, AND OAN are lying and you repeat what they say, THEN YOU ARE LYING. You cannot apply a strategy of reporting both sides of an issue when one side is reporting the facts and the other side is making things up. I applaud your attempt but the truth only has one side. Foxnews is nothing more than the propaganda organ of the republican party. When Chris Ruddy founded Newsmax it was to be a competitor to fox. When the trump cult formed, since he was a supporter of the worst, most corrupt, least qualified, pathological narcissist and liar that attained the presidency with the connivance of Russia, he rebranded as trump tv in all but name. OAN has direct ties to RT and Russia and is even more in the bag for trump. All three break every single tenet of responsible journalism.

I know this sounds like the rantings of an anti-maga nut job. Another tactic of the right. Their chants of "lock her up" make it awkward when one has to state truthfully that trump must be jailed. Their appropriation of the term "fake news" cannot be allowed to prevent those of us with ethics from calling out the lies reported by these three "networks".

It is not a matter of "opposing narratives". There is clear objective truth,  set against everything else.

Truth is ALL that matters currently. To repeat anything that is not the truth makes you complicit in misleading the American people, and you cannot straddle this line.

It is time to choose sides. Good and evil. I know where I stand, do you?

2/15/24

I appreciate your voluminous reply, but I know what Ground News is attempting to deliver to subscribers. We have no disagreement there. I do not need to erase far right propaganda with a "hide source" command. My point is that at least three of the "sources" you deliver are not legitimate journalistic concerns. They traffic in lies meant to manipulate the American public. Every time you cite a story from them, covering the disingenuous attempts to begin impeachment proceedings against President Joe Biden for example, GROUND NEWS becomes complicit in spreading the lie. You can deliver any ideology you want as long as it is factual. As long as it is the truth. I believe in the mission of Ground News. But until you fact check and ascertain the truth, you are no better than OAN or newsmax. In any case, those two outlets will quietly disappear as soon as we are rid of the maga cult. Fox News has done more harm to this nation - and the world - than all of the militaries that ever existed. Just take them out of your sources and - this is critical - announce that you have eliminated them and WHY you have done so. Your business model will not work until we eliminate misinformation and disinformation. For the conceivable future truth must be the only consideration.

6 februari 2024
Review zonder uitnodiging
Logo Ground News

Antwoord van Ground News

Hi William, thanks for updating your review with the additional information. We understand your concerns and appreciate you clarifying them. Please note that we share aggregate reporting on the news, from all sides of the political spectrum. There is no original, editorial reporting from Ground News itself. We appreciate the thoughtfulness of your feedback and do not take your concerns lightly, and I'd like to expand upon our reasoning in the paragraphs below.

First, I'd like to mention that if you really dislike a source, you can press and hold their logo in the mobile apps (iOS or Android) and choose "Hide source". This will prevent their coverage from appearing on your feed in the future, and you can continue to compare other perspectives instead. This is not currently available on the website, but will be coming soon.

Next, I'd like to clarify that Ground News is essentially an information utility with which you can observe the news landscape from a birds-eye-view. We do not repeat what news outlets say, but we do include links to the articles they are reporting on specific stories, so readers can continue to view how the story changes according to different perspectives (left or right media bias, high or low factuality, and even ownership) and easily spot biased narratives.

While we could omit links to articles from specific sources on our website, we would not be giving readers the full picture of any story. Omitting news sites from Ground News would not remove them from being accessible on the internet – but it would remove the ability for readers to see their bias rating, factuality & ownership data clearly. It would also make it harder to compare how different sources are reporting on a singular topic – including the details they choose to highlight, the different language they use, or the information they choose to omit entirely. This can lead to a lot of confusion when readers who are only exposed to a particular media reality are surprised by events that were being widely reported on the other side of the political spectrum. Each of Ground News' features is built to address the deficits in partisan reporting, providing context where it was otherwise lacking.

The goal of Ground News it to help readers see the media landscape clearly and help readers escape echo chambers that make it difficult to understand where their political others' perspectives are coming from. The intent is to make political discussions more constructive and help readers find the truth beyond partisan spin. We have much more information available here on our mission page: https://ground.news/mission

As always, we welcome any further feedback.

Beoordeeld met 5 van de 5 sterren

Ground News IS The Best Source For News 24/7

When you want your news fast and accurate Ground News is where it comes together!

29 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your kind feedback, RealBillP! I'm pleased to hear you think Ground News is the best source for news. We look forward to continuing to improve the service for readers and create the best experience possible for supporters like you!

Beoordeeld met 5 van de 5 sterren

The World Needs this more than ever!

"There are three sides to every story. What you think happened, what I think happened and what actually happened."

This is so absolutely true and Ground News brings these perspectives together, even from channels I would not have normally considered.

More than ever, the world needs this. Amazing work and thank you 👏🏽

28 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Philip, thank you for your positive testimonial and I'm glad to hear you're enjoying Ground News and finding it useful to see many perspectives at once. We look forward to continuing to improve the service and provide even more tools for readers!

Beoordeeld met 5 van de 5 sterren

Much needed insight.

The approach by Ground News, revealing the sometimes very strong biases in the media, is in my opinion the readers only chance to understand why certain issues become so distorted.
This Company is offering a sorely needed insight in the actual media coverage.

8 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Hi Eyðun, thank you so much for your delightful review! We are happy to hear that you feel like Ground News is bringing value to your news diet. Your feedback means the world to us, and we're committed to continuously improving to meet the needs of informed news readers like yourself. If there's ever anything you'd like to see or any feedback you have, feel free to share it with us at feedback@ground.news . Thank you again for your support!

Beoordeeld met 5 van de 5 sterren

Ground News is exactly what I was looking for.

Ground News is exactly what I was looking for in a news app and more. I'd mostly been using Google News, but I realized that it was tailoring what I saw to my own biases. That's not a bad thing for entertainment news, but it's not great for more serious topics.

Ground News helps me see stories from different perspectives and have a more grounded view(pun intended, sorry) on the world around me.

My only complaint is that the UI could use a little work, and it would be nice if you could open the stories in your own browser instead of through the app.

The AI generated summaries are really handy. Oftentimes that's all you need if there's little information on a topic available at the moment. It helps to cut through the unnecessary clutter and click-baity content that plagues online news articles.

Overall I strongly recommend giving it a go and deciding for yourself.

9 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your positive review, Matthew. I'm so glad to hear Ground News has been able to help provide a less algorithm-based news feed so you can see other view points. I'm glad to hear you're finding the Bias Insights useful and if you have any other specific UI suggestions, we'd love to hear them at feedback@ground.news at any time. Thanks for taking the time to share your testimonial!

Beoordeeld met 5 van de 5 sterren

Ground News is GROUNDBREAKING

Ground news is groundbreaking! The best way to view trusted and non-biased news at a glance or in depth. I've shredded all other apps. What could make this better? The best customer service I've seen in a long time. This company has it together! Great job!

8 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your kind words, James. I'm so pleased to hear that Ground News is your favourite news app and that our customer support team was able to provide great support to you. We couldn't do it without subscribers like you!

Beoordeeld met 5 van de 5 sterren

Ground News is the perfect News app!!!

Ground News is the perfect News app. It gives its users a big-picture view of how the news is reported across platforms. Once you are exposed to the blind spots in the reporting you can see the divide. This is the perfect app for those who want to stay informed and have more empathy for others.

8 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your positive testimonial, Hashim. I'm so pleased to hear you think Ground News is the perfect news app and that it's providing a big-picture view of how the news is reported across the spectrum. We look forward to continuing to create the best experience possible and we couldn't do it without your support!

Beoordeeld met 5 van de 5 sterren

One of a kind.

I came across this app after search party and Johnny Harris. Ground News changed my life and hopefully it will remain as a primary source of my information in foreseeable future. I love the map feature in this app.

1 januari 2024
Review zonder uitnodiging
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Antwoord van Ground News

Thank you for your positive feedback, Nikhil. I'm so pleased to hear that Ground News changed your life - that's quite the testimonial and we're so happy to hear this and grateful for your support. We look forward to continuing to improve the service for you and all of our readers!

Beoordeeld met 5 van de 5 sterren

A New Way to Approach News & Cut the Bias

Ground News is a phenomenal way to cut through the bias of ALL reporters and get to the reality of what's happening in the world. Before Ground News, I simply had to rely on knowing the bias of news reporting services and to rely on my knowledge of their tendencies to report or not report particular stories. Following world news from the USA was particularly difficult. Ground News does all that work for me -- and more. It is an easy compilation of the kinds of reporting that I want to see and need to see. It is presented in a format that is easy for me to filter through. I cannot recommend Ground News highly enough. They are really a miracle for people who want to keep up with what's happening in the world -- without the lens of reporters' biases.

3 december 2023
Review zonder uitnodiging
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Antwoord van Ground News

Thank you so much for your glowing review! We're delighted to hear that Ground News has made a significant difference in your news consumption experience. Your recommendation means the world to us, and we're committed to continuously improving to meet the needs of informed news readers like yourself. If there's ever anything you'd like to see or any feedback you have, feel free to share it with us at feedback@ground.news . Thanks again for your support!

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