Gruum understands two things really well. Sustainability and high-quality products that have no chemicals in them. I buy several of their products on repeat. The facewash is divine. The hair densi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I'm very pleased with everything I've bought from Gruum so far. The facial gel serum is light and not at all oily, but you can feel it nourishing your skin as it goes on. The under eye treatment is re... Toon meer
Bedrijf heeft geantwoord
Gr8 products from Grum..fantastic that they are all plastic free..no horrible bottles to fill up ur reclying bin..even better..shampoo & body soaps lovely lather..n smell beautiful to..never buy anyth... Toon meer
Bedrijf heeft geantwoord
I placed several orders with Gruum and was able to use a discount code which was great. Slight delay in the delivery of some of the items but the staff responded quickly to my concern and they gave no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.
Contactgegevens
Unit 17, Hillgate Business Centre, Hindley St, SK1 3AU, Stockport, Verenigd Koninkrijk
- support@gruum.com
- gruum.com
4,6
Uitstekend
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Love Grüum!
I’ve been buying from Grüum for years, I started with the shampoo bars, which I love and now use a whole heap of their products. They feel good, my skin and hair are happy and healthy and I love the company ethos, being friendly to yourself and the planet at the same time. What’s not to love?
26 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Wow, thank you for sharing this 💚 It’s amazing to hear you’ve been with grüum for years, starting with the shampoo bars and now enjoying so many products. We’re thrilled your skin and hair are happy, and that our friendly-to-yourself-and-the-planet ethos resonates with you. Truly, your support means the world to us!
Ana-Team grüum
Beautiful products that smell amazing…
Beautiful products that smell amazing and are good for you and the environment! Excellent customer service and fast delivery with environmentally friendly packaging. A little bit goes a long way! Definitely recommend grüüm 💚🌟🌟🌟🌟🌟
25 maart 2026
Review zonder uitnodiging
Antwoord van grüum
So happy you’re loving everything, from the scents to the eco-friendly packaging, that’s exactly what we aim for! It’s great to hear the delivery and customer service hit the mark too. And yes, a little really does go a long way 😄
Thanks so much for the recommendation, it means a lot 💚
Ana-Team grüum
Great product!
I have chapped, sensitive lips. For me is very important that the lip treatment is of good quality. And that was what it was. Felt wonderful. Would use it again in the future.
In general, the company is one of the best for value for money, excellent quality, and very good customer service.
Highly recommend!
5 februari 2026
Review zonder uitnodiging
Antwoord van grüum
Thank you so much for your lovely words 😊 We’re so happy to hear the lip treatment felt great on your sensitive lips, that really means a lot to us. Your kind comments about our quality and customer service truly made our day. We’re so grateful for your support and can’t wait to have you back again!
Ana-Team grüum
"Lovely serum
"Lovely serum, gorgeous smell. Non greasy, leaving skin feeling soft and fresh. Can see a difference already
2 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Thank you so much for the lovely feedback 😊
We’re so happy you’re enjoying the serum, the scent, texture, and that fresh, soft feeling are exactly what we aim for. And it’s amazing to hear you’re already seeing a difference!
Ana-Team grüum
Enjoying these
“The roller scents i ordered to try come well packaged and seem very good quality. The scents are noticeable but not overpowering. I'm enjoying using these products”
31 januari 2026
Review zonder uitnodiging
Antwoord van grüum
Thank you for your feedback 😊
So glad you’re enjoying the roller scents and finding the fragrances just right. We really appreciate your support!
Ana-Team grüum
I love your products
I love your products, they’re all so gorgeous; I have eczema and your skincare range is more than suitable…. Highly recommend 😊
25 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Thank you so much for your kind words 😊
We’re really glad to hear that our products are working well for your skin, especially with eczema, that means a lot to us. Your recommendation truly means the world, and we’re so happy to have you as part of our community! 💛
Ana-Team grüum
Excellent
Excellent. Marvellous products at reasonable prices. Recent purchase hydrating soap, makes the skin smooth and silky, and the aroma is beautiful. Highly recommended.
20 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Arthur,
Thank you so much for your lovely feedback, we really appreciate it! So glad you’re enjoying your products.
Mikaela – Team grüum
Gruum is a great little company
Gruum is a great little company who sell excellent eco products for personal care. They were amongst the first to produce shampoo bars instead of liquid, and now also produce bars for hair conditioning, showering and shaving, all cutting down on the need for bottles and packaging. Their toothpaste tablets are great for travelling, just chew one tablet then brush, easy and convenient. The peppermint taste is great too.
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Anne,
Thanks for the wonderful review. We’re so happy to hear our eco‑friendly range is working well for you.
Mikaela – Team grüum
Excellent products
Excellent products, sustainably produced
Thank you
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Sand Lee,
Thank you for the kind words! It means a lot to hear you’re enjoying our sustainably made products.
Mikaela – Team grüum
Excellent product excellent service
Excellent product excellent service
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Steve,
Thanks so much. We really appreciate you taking the time to leave us such great feedback.
Mikaela – Team grüum
Gosh, the skira Melting Sleep Butter is magical!
Gosh, the skira Melting Sleep Butter melts nicely, but not in one go which is great, so, you will only use what you need, then, you can either put it back in the box or a tin made for body butters. The smell is divine, Chamomile and Coconut, yet the coconut is subtle - pair this up with the Pulse Point Roller Ball - Deep Relaxation and the sömn Relaxing Sleep Mist and hey presto! Magic!
Thank you, Sun, :) x
22 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Sunita,
Thank you, we’re delighted you’re loving your sleep‑time goodies! Your feedback truly made our day.
Mikaela – Team grüum
"Actually love this
"Actually love this, I suffer with dry lips and after 2/3 weeks of daily use - 3/4 times a day - my lips are much smoother."
10 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re thrilled to hear it’s making such a difference! So glad your lips are feeling smoother and healthier with regular use.
Ana-grüum Team
Great products that last well
I love the hair shampoo bar, it works for my hair and lasts for ages
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re so glad the shampoo bar is working well for you! It’s great to hear it’s long-lasting and keeping your hair happy.
Ana-grüum Team
Too many emails
Products quite good but not really standout, packaging & service is up there though. Our big issue is the after sales marketing, so many emails & they don't seem to take notice of unsubscribe requests.
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Hi Damian,
Thanks so much for taking the time to share your feedback — we really appreciate it. We’re glad to hear you’ve been happy with the packaging and service, though we’re sorry to hear our after‑sales emails have felt a bit much.
We definitely don’t want to overwhelm you, and we always want your marketing preferences to be respected. If you could drop us a quick email at support@gruum.com with the subject line “Trustpilot Review”, we’ll be more than happy to help you manage your email preferences so everything works exactly as you’d like.
Thanks again for your feedback — it genuinely helps us improve.
Warm regards
Mikaela-Team grüum
Fab addition to skin care for my lips
Fab addition to skin care for my lips. I keep it in my work bag and it's so easy to apply. Great find."
24 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re delighted to hear you’re enjoying it! Keeping it handy for on-the-go use sounds perfect, glad it’s become a little skincare essential for your lips.
Ana-grüum Team
Rense Melting Cleansing Balm
Rense Melting Cleansing Balm
“ Can’t believe I haven’t tried this sooner. It’s a game changer for removing make up. Gentle on the skin, doesn’t sting my eyes, removes all traces of make up. A little goes a long way. Easy to use. Not tested on animals. Would highly recommend this product."
23 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re so happy you’ve discovered the rense Melting Cleansing Balm! It’s fantastic to hear it’s gentle, effective, and a little goes a long way. Thank you for recommending it!
Ana-grüum Team
Multi purpose balm
I’ve been buying from Grüum for a few years now, starting with the shampoo & conditioner bars. I also like the face serum and prickly pear oil, and recently gave the multi purpose balm a go. This stuff is so good! I massage a tiny bit into my hair when damp and it takes away the frizz; it’s the only thing I’ve found that does. Also great for dry skin, lips nails- the lot! A great company all round, great customer service, reasonable prices and sustainable products.
23 maart 2026
Review zonder uitnodiging
Antwoord van grüum
Thank you so much for your thoughtful review! It’s fantastic to hear that our products, from the shampoo and conditioner bars to the multipurpose balm, are making such a difference for you.
We’re thrilled that they’re helping with frizz, dry skin, and more, and it means a lot that you appreciate our service, sustainability, and approach to pricing.
Your support over the years really means the world to us!
Ana-grüum Team
Kyra pink clay facemask…
"Really nice.This is the best face mask I have ever used.It cleans and tightens pores really well,without drying the skin.My skin feels soft but not greasy,just right.And it had definitely toned down my pink areas.Love it😍"
7 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re thrilled to hear you’re getting such great results from the face mask! It’s wonderful that it’s cleansing, tightening, and soothing your skin just the way you need. Thank you for sharing your experience!
Ana-grüum Team
"Love this so much
"Love this so much, will be purchasing once it’s run out, thank you!"
7 maart 2026
Review zonder uitnodiging
Antwoord van grüum
We’re delighted to hear you’re enjoying it! Thank you for your support, and we look forward to serving you again when you reorder.
Ana-grüum Team
Antwoord van grüum
Thank you for your feedback. We’re glad to hear you’re enjoying the product and that it provides comfort and moisturisation. Your comments are much appreciated!
Ana-grüum Team
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