Kristi Ware frequently sends mailers to our home so I reached out via email to get a homeowners insurance quote. She didn’t even take my business, just immediately handed me off to another agent... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Toon meer
Bedrijf heeft geantwoord
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Toon meer
Bedrijf heeft geantwoord
The enrollment process was very easy and the coverage is reasonably priced. No one ever thinks about such losses or expenses until they happen. And then when they do, they are surprised that their cur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Contactgegevens
1122 Oberlin Rd., 27605, Raleigh, Verenigde Staten
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4,1
Goed
153 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Guardian Service
Thank you for your kind words! We're thrilled to hear that Andrea provided exceptional service.
The receptionist completely sold me on…
The receptionist completely sold me on the product. I called with hesitation and she was polite, informative and professional.
30 april 2025
Antwoord van Guardian Service
Thank you for sharing this! We're so glad Andrea made you feel confident and well-informed. We’ll be sure to recognize her for the great service!
The website was easy to follow.
1 mei 2025
Antwoord van Guardian Service
Thanks for the great feedback! We’re glad the website was easy to navigate, making things simple for you is our goal.
Just appreciated your reaching out.
1 mei 2025
Antwoord van Guardian Service
We really appreciate you taking the time to share that—it means a lot. We're always here if you need anything!
Best,
Kara Credle
Communications Manager
Very easy and affordable..
23 april 2025
Antwoord van Guardian Service
Thank you! We're glad to hear it was easy and affordable for you.
Your customer service was exceptional
Your customer service was exceptional. And representative that I talked to on the phone was clear, succinct, and quite pleasant. I asked him a rather detailed question and he answered it promptly.
17 april 2025
Antwoord van Guardian Service
Thank you so much for the wonderful feedback! We’re delighted our representative could answer your detailed question clearly and promptly. Providing exceptional, friendly service is our top priority, and it’s great to know we delivered. We appreciate your trust in Guardian Service and are always here whenever you need us.
I was in the process of ordering this…
I was in the process of ordering this service when I realized I had the wrong service. I apologized to the sales person, who was very professional, and ended the call...without purchasing the service. I repeat...without purchasing the service. This is the second time I have informed the company that I did not purchase the service...which is the exact opposite of the emails they keep sending me. Please stop sending me these flawed/incorrect emails. I will keep checking my bank statements to make sure I am not being charged for a service I did not pay for or sign up for. By the way, I did sign up for American Water Resource, (affiliated with the City of Philadelphia where I live) which is the business I was lookig for when I mistakenly called this company. I hope this information offically ends this company's emails to me. I appreciated the professionalism of the customer service agent but I do. not appreciate repeatedly responding to emails from this company insinuating that I purchased a service from them that I absolutely DID NOT PURCHASE!
14 april 2025
Antwoord van Guardian Service
Hi Ms. Benrahou, we've refunded your account and hope you found the service you were looking for! I'm more than happy to talk to you more on the phone or via email if you have additional questions.
Best,
Kara Credle
Communications Manager
Lack of communication
Lack of communication. For example:I have to ask for the policy in writing nor I was informed if it's in the website. It wasn't clear whether my monthly fees will be automatically deducted every month from my credit card.
11 april 2025
Antwoord van Guardian Service
Hi Jerry & Julieta, thank you for your feedback! We are always looking to improve our process, and I'll be reaching out to you directly to make sure you understand everything about your policy and monthly subscription!
Best,
Kara Credle
Communications Manager
Fair Pricing
10 april 2025
Antwoord van Guardian Service
Thanks for the feedback—glad you found our pricing fair! We work hard to keep coverage affordable and appreciate your support.
Best,
Zach Clayton
Co-Founder
Antwoord van Guardian Service
We appreciate your kind words. We’re here whenever you need us.
Best,
Kara Credle
Communications Manager
easy to use app
easy to use app. all info about service on website. service is clear on detailed plans provided
8 april 2025
Antwoord van Guardian Service
Thank you for choosing Guardian Service! We appreciate your trust and are always here if you need anything.
Best,
Kara Credle
Communications Manager
I want my papers sent to my mailing…
I want my papers sent to my mailing address and you seem to only want email thank you
2 april 2025
Antwoord van Guardian Service
Hi Sherri, thank you for your feedback! I'm reaching out directly to see what we can do for you.
Best,
Kara Credle
Communications Manager
Guardian's helping hand
Guardian was very helpful in helping me pick the right plan for my house. Guardian knows how to treat their customers right.
3 april 2025
Antwoord van Guardian Service
Hi Gary, Thanks for the kind words! We're so glad we could help you find the right plan and make the process feel easy. At Guardian, we believe choosing coverage should feel empowering—not overwhelming. We’re always here to serve and simplify.
Best,
Zach Clayton
Co-Founder
Simplicity.
8 april 2025
Antwoord van Guardian Service
Hi Fred, Thanks for the review! Simplicity is exactly what we’re going for—easy, clear, and hassle-free from start to finish.
Best,
Kara Credle
Communications Manager
Representative was professional and…
Representative was professional and courteous. Took care of the situation within minutes.
29 maart 2025
Antwoord van Guardian Service
Archie, Thank you for sharing your experience with us! We’re thrilled that our representative was able to quickly resolve your situation and provide the professional, courteous service you deserve. Our team is here to make protecting your home as effortless as possible, and we look forward to continuing to serve you.
Zach Clayton
Co-Founder
Very polite and accomodating over the…
Very polite and accomodating over the phone. I hope I never nee3d them.
26 maart 2025
Antwoord van Guardian Service
Thank you for your review! We’re glad our team could offer polite and accommodating service. Here’s hoping you never run into an issue, but if you do, we’ll be ready to help.
Zach Clayton
Co-Founder
Antwoord van Guardian Service
Oscia, Thank you for your feedback! We’re glad you found our information helpful, and we’re always here if you need further assistance.
Kara Credle
Communications Manager
The registering online was easy and the…
The registering online was easy and the price was good.
20 maart 2025
Antwoord van Guardian Service
Thanks for the great feedback! We’re glad the process was smooth and the price was right. Welcome to Guardian Service!
Best,
Kara Credle
Communications Manager
All is well thank you!
I recently left avery bad review about a mix up with my account. Well, I am glad to say, Guardian responded big time. My account has been verified and updated and they even gave me a month credit! It's nice to know some companies ctually read thse things! I am happy.
24 maart 2025
Antwoord van Guardian Service
Hi Mr. Mendsen, Thanks so much for the update! We're glad we could turn things around and make things right. Listening, responding, and doing the right thing — that’s what we’re all about. We’re grateful to have you with us!
I haven’t had a claim so I can’t rate it
6 maart 2025
Antwoord van Guardian Service
Hi Richard, Thank you for your review! We understand that the true test of a provider often comes during a claim, but we’re glad you’re with us. Our goal is to provide peace of mind by ensuring you have the right coverage in place when you need it most. If there’s anything we can do to enhance your experience, feel free to reach out. We appreciate you being a part of Guardian Service!
Best,
Kara Credle, Communications Manager
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.