Guardian Service Reviews 148

Annual SG Training class successfully covered required topics as well as other skills necessary for job advancement and life fulfillment. Instructors well qualified, kind and understanding. Highly recommend to anyone!

I contacted Guardian Service for homeowners and auto insurance quotes and sent my declaration pages within the same hour. The process was mishandled from the start and took 7 days to receive a quote. Communication was extremely difficult—I experienced missed call-back appointments and no responses to my messages, which created unnecessary frustration and delays.

Sales leadership eventually had to step in, and another agent worked to salvage the situation. I appreciate the effort to move it forward, but it should not have required escalation to get a basic quote.

My biggest concern is the marketing. The mailer promised a “$100 gift card” with no obligation to buy or switch, and it included a physical card printed with $100 that looks like a prepaid card (card number/expiration-style formatting) and even says “call to activate.” That presentation clearly suggests you’re being issued a real gift card/prepaid reward. However, what I ultimately received was $100 Amazon credit, and nowhere in the materials I received did it disclose that the reward would be Amazon credit instead of the advertised “gift card.” To me, that’s misleading advertising. Consumers should be cautious: if you respond to this offer, take screenshots/save the mailer and ask for the incentive terms in writing before spending your time. This experience seriously damaged my trust.

In the end, they couldn’t beat my current homeowners or auto policies—so after all the delays and back-and-forth, this was a complete waste of time and energy.

I asked them to remove me from their mailing lists numerous times and they still send me junk mail. I made it clear every time that I did not want to do business with them, BUT, junk mail kept coming with enclosed gift card to get me to do business with them. The card said that I could keep the card even if I didn't want to change to their plans. BUT, only if I let them have all my data. That should be illegal. It came from Kristi Ware with her direct phone line, but I was informed that she was the manager and DID NOT take calls. She lets the underlings handle everything. I don't want their TRASH to have to haul off and that is what unsolicited mail is......TRASH

Easy to enroll well too early to assess the performance since I am still in the 30 day period prior to its effectuation.

Informative, easy to choose option

Very nice people I appreciate it

This coverage provides coverage to the water and sewer lines from my home to the road. This provides much peace of mind for a very reasonable monthly cost

The initial sign up was very easy and because you were recommended by management at my HOA I am confident that you take care of any needs that arise!

I called to give them a different card payment for the monthly payment because my checking account is being closed. They were responsive and called me back the next day to update it.

Price a little too high

Peace of mind knowing I have protection.

I have not had an opportunity to use the service yet!

I read you the highest rating because I have no reason at this point to give you anything else. I haven’t used you for anything.

Too early for me to give a constructive review; however I did not realize that we needed to have coverage for sewer and water supply lines because home insurance does not cover if something should happen. Price per month is very affordable. Glad that I purchased the coverage.

I tried calling you but nobody answered so I canceled your service.

We can not even get a hold of the company. We’ve submitted claims via email twice and called a handful of times. It says it’s busy and to leave a voicemail- no one calls us back. With a plumbing insurance- our issue is a bit emergent so not getting a hold of anyone for days and at all is ridiculous. What are we even paying for? It seems like a scam. Don’t waste your money.

Good service

I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down