GYMSUPPLEMENTS.CO.UK Reviews 

107
•
TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This is a scam don’t buy from this company. I ordered the 65 serving wheat protein powder as mentioned on the website with the picture but they sent me a 25 serving small bottle. I sent an email a w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company was recommended to me by my PT. I messaged them and placed my order this morning and I had my supplements delivered by the time I had finished work today. Great value for premium pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order arrived in couple of days not that bad, but I ordered protein size 2.35kg and I receive instead 1.81kg smaller size. Is they would advertise correctly the size I would be not mad, but this is sc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I placed an order after searching the best price on some protein - not only was my purchase cheaper and free delivery, my items were very well packaged and I had some lovely freebies to try. I shall b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

GYMSUPPLEMENTS.CO.UK is a leading supplement retailer dedicated to providing high-quality supplements and honest advice to help you achieve your health and fitness goals.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,9

Alle reviews

(107)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never received the item

Order #18927 Paid for next day delivery and week on not received the item. They have marked it as shipped and Royal mail have no trace of it. No customer service and judging by the rest of these reviews I'm not the only one. disappointing

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely con artists I ordered TBJP…

Absolutely con artists I ordered TBJP iso Pro £70 plus,never received it then they said how sorry they were and they would send out again but didn't have the flavour so I said that's fine as long as I get it guess what that never arrived, so I cancelled it all completely, they said they refunded me but that was 2 weeks ago and still nothing in my bank,emailed them about it but no reply,just con artists END OF

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I have ordered with this company for a…

I have ordered with this company for a long time and use CLEARPAY which is a great option to have. However the service is awful. I’ve had one email response from ZAHIR who stated he would value me as a customer and send some freebies. I ordered another big order and emailed them to state that I had and I got no response. It’s ashame because someone’s word is meant to mean something especially when it’s a customer. I choose Royal Mail 48 hours and it takes 5 days to be delivered. I wouldn’t mind but where I live compared to where they are based is less than an hour away.

28 juni 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Hi Mark,
Truly sorry to hear this. Unfortunately last month we switched courier hoping to deliver a faster, more efficient service however it appears a large volume of our orders have either been delivered to incorrect addresses or just not delivered at all. We are working over time to get this resolved ASAP and have replied back to your email explaining the same.

Hope to hear from you soon,
Thank you

Beoordeeld met 1 van de 5 sterren

Avoid at all costs only 1 item received…

Avoid at all costs only 1 item received still missing items no replys on emails or dms shocking!! Stay clear!!

8 juli 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Hi James, we will get this resolved asap and refund initiated for any missing item. Just been inundated this week with orders & emails so we're working around the clock to get back to everyone asap.

Thank you for your kind patience.

Beoordeeld met 1 van de 5 sterren

Late delivery & no reply

Ordered a product 2 weeks ago after requesting for 2-4 day delivery and havent heard anything regarding delivery. The contact number on GymSupplements website doesnt work, and no reply on their contact email.

5 juli 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Hi Matt, I'm really sorry to hear your order has not reached you. In fact, we have your order open right now and are working to resolve this. Unfortunately while your order was dispatched from our end, last month we switched courier to Evri since they promised Next Day delivery on all orders. Unfortunately a large number of our parcels have not got to our customers & we are working tirelessly to get this resolved ASAP with minimal disruption.

We have also cancelled our service with Evri so we can continue using our existing couriers who always delivered on time without delays/ damages.

We hope to get your order rectified ASAP and provide you an update.

Apologies once again,

Beoordeeld met 5 van de 5 sterren

Great choice and great staff!

Been using Gym Supplements for a long time, great selection and great knowledgeable staff, always helpful. Thanks guys!

19 juni 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Thank you Ben :)

Beoordeeld met 1 van de 5 sterren

Received expired product

I believe this company is a Scam! Please don't waste your money.

I bought two products from them, 100% casein complex protein and EAA + Glutamine both from the brand Scitec.
I just received my delivery today and the protein is expired.
Both products seem to have been in quite a long time in their storage, considering the protein was produced on 18/05/2022 (the info is labelled on the product itself). And the EAA was made on 05/04/2023.
How can a company still leave these kinds of products in stock and even worse sell expired products?
I emailed them asking for a refund for the protein (because they sent an expired product) but haven't received any reply yet.
If you want a hassle-free purchase go somewhere else.

Amend: Even though I got a reply from the company I still have to leave my house and send this product back, an unnecessary hassle. And have got a rude reply on this review shaming me, the customer.

This review is to help people who don't know the company read other customer experiences and think by themselves.

Not buying again from them and not recommending them! Really bad experience!

1 mei 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Hi Carolinne, really sorry to see you have taken to TrustPilot to leave a review since we have received your message only an hour ago & have responded already with a resolution to this. I can confirm stock has not been sat in our storage for a long time as we have a fast turnaround on goods, however unfortunately due to the volume of orders we get in/ out daily, it’s physically impossible to check dates of each & every item as it comes back in stock. - however we can resolve each issue as/ when it arises, which I hope we have done on this occasion as per the email response provided. Apologies again for the inconvenience & poor experience you have had on this occasion.

Beoordeeld met 5 van de 5 sterren

Wouldn't get my supplements from anywhere else!

My coach recommended me some supplements and I found them on this site after a quick Google. I hadn't heard of them before so I was a little skeptical but everything went smoothly. Fast delivery, great service, even a handy QR code to rebuy when you run out.

5 april 2024
Review zonder uitnodiging
Logo GYMSUPPLEMENTS.CO.UK

Antwoord van GYMSUPPLEMENTS.CO.UK

Thank you Esme :)

Beoordeeld met 5 van de 5 sterren

Customer Service = 2nd to none

This small family run business has supported my supplement needs.
Their ability to actually order in products they don't stock has been a God send. Everything they do is 2nd to none. Thank u

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company and customer service

Sending a review about this company as I’ve used them several times. The team goes above to meet my needs and ensure if any item is not in store that they order and deliver it to me for my convenience. I have also used their online service and found delivery time to be quick. I see some negative reviews but not sure if they are genuine, never had an issue. Would highly recommend and keep using their services.

5 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service and products

Ive used gym supplements quite a few times now over the last 12 months and never had any problems. Mainly had mutant mass which is brilliant for extra calories if I'm struggling to meet my daily allowace. Delivery is fast and always ontime. Will continue to use gym supplements in the future.

22 januari 2024
Review zonder uitnodiging

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