hackrepair.com Reviews 

12:00pm: Found out my medical staffing company site was routing clients to a PORN site.
12:30pm: Called Jim. He answered the phone himself. No computer prompts, no agents from foreign countries who can't speak English.
4pm: The problem was fixed with zero involvement needed from me.
(It will take a few days to get the "hacked" label removed by google but that's a minor issue and Jim has no control over the speed of google.)
4:15pm: Contracting with Jim for only $12/month wherein he'll make sure this never happens again.
4:24pm: Telling everyone I know to give Jim their business.

The feeling of being hacked is like nothing else... it's terrible and if it's ever happened to you then you know exactly what I mean. I felt very alone, confused and didn't know how I was going to get out of this. Then as luck would have it, I stumbled on Jim's website - hackrepair.com (via google search). After reading the glowing reviews I figured I'd much rather take a chance on a real person than some anonymous security company. I am so glad I did! From the first interaction with Jim I immediately felt confident that my hacked websites were going to get fixed quickly and correctly. He took the time to explain things to me on the phone (yes, I said phone... someone who actually will talk to you) and the process to begin working with him was extremely easy and user friendly. Throughout the entire process Jim was in constant communication with me about his progress and ways to expedite bringing my sites back. In addition to fixing the hacks he went a step further and implemented safe guards to prevent future issues. Jim Walker is the MAN!!! I went from a suspended hosting account with several compromised client websites to fully functional websites with no malicious code and a re-activated account in under 6 hours. This guy takes pride in his work and is really good at what he does. I will no longer worry about my website security because Jim has my back. I can't say enough great things about my experience - as crazy as it sounds, it was worth getting hacked just to have connected with Jim and have him in my corner as I grow my client base.

Now and then, our client's sites become compromised...thank goodness for HackRepair! We are in the business of building sites, not repairing them...but of course clients come to us when they have security issues. We have referred many to HackRepair and have had great service and outstanding results each time. Keep it up!!!

Jim answered my call and went straight to work. My site was down due to Malware and Jim laid out a plan to get me back up in running in no time. He also went above and beyond to make sure this wouldn't happen again, which I did not expect.

The best part is this was all nicely spelled out for me in a "wrap-up" email where he went through all the steps he took to solve my problem and upgrade my defenses.

Don't even think twice if you are in a bind, give Jim a call and your problems will be solved in a matter of hours.

Hackrepair.com helped us fix our website quickly and is well priced. Jim was friendly and very helpful. I would definitely recommend them.

When a couple of our hosted WordPress sites became victim of a Javascript injection attack, I did everything I could to mitigate the problem. However, while I did most of the right things, I simply lacked the experience and skill to identify the source of the infection, and did not know just how deep it ran. When I finally reached the point where I knew I needed help, I contacted Jim at Hackrepair.com. He answered the phone and was able help me understand what I was up against and why I was failing. I engaged his company and by the end of that very day, he had things cleaned up and working as they should be again. I appreciated the professionalism, and sense of urgency that Hackrepair.com showed me. I would and will recommend them to anyone that is in need of assistance. Top notch service. I am a very satisfied customer.

I had my first conversation with Jim 1-2 weeks ago, as we experienced severe hacking issues that could have destroyed our major channel for customer acquisition. Jim told me about a Drupal issue with a very high security warning. He said that once we get that off our website, he would take over from there.
I was very surprised by the fee scale, as I felt it was more than reasonable. But he said it would only take a few hours to rid the site of all the malware. He was that confident. True to his word, once he took over, he worked so aggressively, with a flood of updates and status reports from him. Within hours, the website was not only cleared of malware, but also, much dead code was removed and major hosting services that had blacklisted us immediately reclassified us to their "good neighborhood" list.
Jim is very personable and knowledgeable, true to his word and by the way, he always answers his phone immediately. No wait times at all.
I highly recommend his services.
Sincerely,
Gerry Weitz, Pres.
Hearts Pest Management, Inc.

You know how gas stations used to be in the 50s? You‘d pull up and 4 guys would immediately run out and take care of everything and have you on your way in no time? That’s how Jim was when I called him with my problem. He took over from there, got all my info, and worked on my websites until everything was back under my control. Wow. Just wow.

After several weeks of misery trying to figure out why potential catering clients were being redirected when they clicked options in our site, we found out we were hacked and obviously had to do something about it. We were losing business and it was embarrassing as well. Our developer suggested we try Hackrepair.com and that was the best advice he could have given us. Jim took my call within a ring or two, (that in itself was shocking) because I figured I might get someone on the phone who barely spoke English and would not be the one to actually fix our problem. He was very professional, quick and to the point. Gave me options, we set up the process easily and for a reasonable price. He found out we had some serious hack issues but within a few days had our credentials cleared with Google and our site up and running smooth again. I would highly recommend this company hands down.
John B Kirkland Wa

Imagine that you check you website ranking on Google and see that little message, "this website might have been hacked". I reviewed my site and to my naked eye, I couldn't see a thing. So I figured Google must be wrong, but I contact my hosting company who did a malware scan. Yep, sure enough 15 infected files. The first name I saw when I Googled solutions was HackRepair. The words "2 hours" and "Guarantee" caught my attention. They were true to their word! I called and left a message after normal work hours and the owner called me back within 5 or 10 minutes, apologizing that he could get to my call. Who does that? I quickly diagnosed my website, found the problem and got to work. I trusted him because of his response time and the way he explained things. Again, he told me that he could have everything squeaky clean in a couple of hours. He delivered! He worked on the situation immediately and stayed in constant contact each step of the way....not 3 days later or one week later. He updated everything. The website is like new. They even followed up with Google to clear the message. It was cleared within 12 hours. After placing my call to HackRepair, providing payment and my credentials, they took care of everything! HackRepair is now a permanent member of my Tech Team. No need to worry, if you have an emergency, they will deliver.

My website was infected with malware and I couldn't get into it to delete anything. I was at my wits ends until I emailed Mike at Hackrepair. He was very professional, told me what to expect and worked diligently to get the website up and running. I never expected to have it up and running so quickly. I don't know much about website repair or operation for that matter. But Mike answered my questions and told me exactly what to do. I would go to him again if I get hacked again.

HackGuard did an excellent job cleaning our website (qualityassociates.org) After several failed attempts with other
companies that provide website cleaning services, Jim at HackGuard got the
job done and found the malware and suspicious files that were affecting my
site. To ensure continued security we are now signed up to their monthly
security and maintenance service to prevent future hacks. Kris Norlander

My website was hacked and my developers didn't seem in a hurry to fix it. I then got a email from Google about my site being hacked. After watching the tutorials on google Hackrepair.com was listed as a recommendation for help. I called Jim in the morning and he called me right back. A actual person in this day and age called me back. He explained exactly what he would do. He was even checking my website as we spoke. A few emails back and forth and within a few hours I was up and running. He sent me a detailed description of what he found and what he did to repair. He then went further and contacted Google to get my website back in their good graces. His expertise, fantastic customer service was above and beyond what I expected. I would recommend him to everyone.

When we got the unwelcome news that our magazine website had been hacked, we contacted Jim first, expecting to research multiple options before taking any action. But Jim was so thorough in his explanation of the situation, confident of success and reasonable in his terms, that we chose to go ahead with him immediately.

We were back online and back in Google's good graces even sooner than he projected. The site has been perfect since and is protected against a repeat occurrence. I could not recommend Jim's services more highly. Please send me an email if you have any questions about
our experience.

Jonathan Micocci
President, Grand Media, LLC

My sites get hacked once in awhile and usually I have to start over from scratch. I was not going to repeat the same situation again and hesitated about finding a qualified repair service. Giving my websites over to someone was like handing them my bank card with the PIN. However, when I called "Hack Repair" and spoke with the owner Jim, I was put to ease about the whole debacle. He fixed my site(s) that day which would have taken me over a month to redesign and not to mention the loss of sales. They are an EXPERT at Word Press and dealing with uninvited coders. Do not hesitate because they are honest and their rate is reasonable. I wish I found them sooner in life, my heroes.

Rebecca

My site got hacked and soon was flagged by Google indicating Malware. I couldn't fix it - way beyond my capabilities. I looked at serval de-hack services but it takes a real professional person to fix these issues I learned. Jim at www-HackRepair-dot-com was outstanding. Once I sent back the agreement and fee he worked to fix the site right away. He found and fixed all kinds of issues that I never dreamed of, and had the site back up in a few hours. Plus he sent in the proper notices to Google so the malware message were removed very fast as well (like that night!). Outstanding service.