Paige Harris, the Relationship Manager always gives her best to keep clients in the loop. Near or far she makes me feel like I matter to the company however small an investor I am. My three years with... Toon meer
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The Company is so straightforwardly easy to contact and, Lo!, one finds a human answering the phone!! I would single out Paige Harris and her wonderful Customer Service team.
We were treated like part of this wonderful family. Fantastic experience, being guided through the Spirit Library, and sampling some excellent whiskies and gins. Listening to the history of the... Toon meer
Bedrijf heeft geantwoord
Reiss has been so very engaging and respectful towards us, giving the most suitable investments best suited to our situation. He is very knowledgeable and patient, giving us all the time we needed wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hackstons are redefining the luxury tangible goods market, offering a taste of excellence through curated collections of rare whiskies, fine wines, and exclusive spirits. Founded on cask whisky ownership, our business allows clients to explore whisky as both a consumable and an investment. We offer a full range of services, from cask ownership to bottling and resale, making us a one-stop destination for collectors and investors alike. Our newly opened flagship store in Knightsbridge, London, provides an immersive retail experience, with bespoke tastings and expert guidance on building your spirits portfolio. Visit us in-store or online to discover our premium offerings and enjoy a personalised, unforgettable experience.
Contactgegevens
30 St Mary Axe, EC3A 8BF, London, Verenigd Koninkrijk
- 020 3307 0410
- info@hackstons.com
- hackstons.com
4,8
Uitstekend
392 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Glen was very patient
Glen was very patient with me over a few days until I checked things out and decided it was a good investment to make. he was very attentive and knowledgeable.
29 november 2022
Antwoord van Hackstons
Hi Adrian,
Thanks for the review! We're glad to hear you had such a positive experience with Glen and the team, I'll be sure to pass on the feedback. Hopefully we will see you at one of our upcoming client events!
All the best,
Hackstons - Dom
If you have a little savings and want a long term investment look no further
What a great company to get involved with. Ricki has been fabulous throughout; we’re not big investors but we’ve been treated as such. I cannot rate this company highly enough.
28 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Jude,
Thank you for taking the time to leave us a review!
We would like to wish you all the best with your new portfolio. We're delighted to hear that you had such a positive experience with Ricki, I'll be sure to pass on the feedback to him. Hopefully we will see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Honest reliable advise with no pressure
18 november 2022
Antwoord van Hackstons
Hi Nigel,
Thanks for the review!
Many thanks,
Hackstons - Dom
Antwoord van Hackstons
Hi Kevin,
Thanks for leaving us a review, I'll be sure to pass on the great feedback to Reiss! Hopefully we will see you at one of our upcoming client events!
All the best,
Hackstons - Dom
I was very impressed with Max from…
I was very impressed with Max from Hackstons for his professionalism and extremely thorough overview of what investing in whisky as a growth market entails which made the process very easy to understand, as well as being clear on the initial duration of the investment. I will await the outcome with much interest and enjoying the experience.
15 november 2022
Antwoord van Hackstons
Hi Samantha,
Thanks for the review! We're delighted to hear you had such a great experience, I'll be sure to let Max know! Hopefully we will see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Well what can i say about Hackstons?
Well what can i say about Hackstons?
Yes at first when i received a call from them i was very skeptical, but here we are a year down the line after i invested in my first whisky cask and i can truly say they are a top professional company and have been so informative all the way through, all the consultants have been so easy to speak to , very knowledgeable and professional
Great company and this investment is definitely worth taking a serious look at
So pleased i went with my gut instinct on this
Thanks guys
17 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Nigel,
Thanks for taking the time out to leave us a review! We're glad to hear you had such a positive experience with our team. Hopefully we will see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Excellent service
Excellent service, clear information, listened and communication was excellent.
11 november 2022
Supportive and extremely proficient team
Very knowledgeable advisor, enthusiastic about product and supported me through my first experience in investing without undue pressure.
14 november 2022
Antwoord van Hackstons
Hi Diane,
Thank you for the review! We're delighted to hear you had such a positive experience with our team and hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Feedback
Chris has provided me with lots of background information about whiskey as a new investor- and been very helpful in answering all my queries
11 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi,
Thanks for the review! We're delighted to hear about your experience with Chris, I'll be sure to let him know. We wish you all the best with your new portfolio and hope to see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Cask whisky
Cask whisky
Glen my portfolio manager put me at ease with his wealth of knowledge/expertise in the industry, he really helped me understand and gave me the confidence to make my first investment, just sound advise for you to make your own decisions, great guy and great company, to deal with.
26 oktober 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Andrew,
Thanks for the review! I'll be sure to pass on the feedback to Glen, we're delighted to hear about how helpful he was. We wish you all the best with your new portfolio and hopefully we will see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Reiss Hall is a very helpful
Reiss Hall is a very helpful, knowledgeable young man. Keeps me up to date on a regular basis with my investment and any possible future investments
10 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Sam,
Glad to hear you had such a good experience in dealing with Reiss, I'll be sure to pass on the feedback. Thank you for the review, we hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Antwoord van Hackstons
Hi Philip,
Thanks for the review! I'll be sure to let Ricki know, we're delighted to hear you had such a great experience with him. Hopefully we will see you at one of our client events!
Many thanks,
Dom
Helpful intro to cask whisky investments
We have had regular updates and useful information from Chris, our portfolio manager, including information about the performance of the market generally.
As relatively new investors in cask whisky, we’ve been pleased with the service Hackstons have provided and the market knowledge demonstrated.
9 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Mike,
Thanks for the review! We're glad to hear that Chris has delivered such value to your investment journey, I'll be sure to pass on the feedback! We wish you all the best with your new portfolio and hope to see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Once again Thanks Chris !
Once again Chris has kept me up to date with information regarding Whiskey investment and what is surrounding it in the world around it. Who is doing what, on what continents.
Also having an independent audit on my investments gives it an added bonus of feeling a bit safer. Thanks Chris
9 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Del,
Thanks for taking the time to leave us a review! We're delighted to hear you had such a positive experience with Chris, I'll be sure to let him know! We wish you all the best with your portfolio and hope to see you at one of our upcoming client events.
All the best,
Hackstons - Dom
I have made some investments with Chris…
I have made some investments with Chris at Hacksons. Chris has kept me up to date with all the markert activities and has been a really good portfolio manager, could not ask for more. The experience so far has been really good and would recommend chris and hacksons to anyone, which i have done already a few times.
2 november 2022
Review zonder uitnodiging
Antwoord van Hackstons
Hi Jonathan,
Thank you for taking the time out of your day to leave us a review! We're delighted to hear about your positive experience with Chris and I'll be sure to pass on the feedback to him. We hope to see you at one of our upcoming client events!
Many thanks,
Hackstons - Dom
Antwoord van Hackstons
Hi Martyn,
Thanks for leaving us a review! We're happy to hear you had such a positive experience with Glen and hope to see you at one of our upcoming client events.
Many thanks,
Hackstons - Dom
Ask me in five years
For charm, professionalism, full marks. But the test is your opinion that my investment is correct and will grow significantly. So ask me in five years time.
8 november 2022
Antwoord van Hackstons
Hi John,
Thanks for the review! We look forwards to your feedback in five years upon exit, we appreciate the positive feedback of our team as well!
Many thanks,
Hackstons - Dom
Secure Investment
In these unsure times I was looking for a sound investment, and after doing considerable research realised that cask whisky could fill that post. I came in contact with Hackstons Ltd. with cask whisky being part of their many interests. Musse Kidane their Luxury Asset Manager was able with his knowledge and dealings with cask whisky over many years advised me during very interesting conversations what to invest in. I purchased my first cask, a hogshead with them and look forward to a more secure financial future.
8 november 2022
Antwoord van Hackstons
Hi John,
Thanks for leaving a review! We're delighted to hear you had such a positive experience with Musse, I'll be sure to pass on the feedback! We wish you all the best on your journey through whisky investing and hope to continually work with you over the years. Hopefully we will see you at one of our upcoming client events!
All the best,
Hackstons - Dom
Speed and courtesy
17 oktober 2022
Very informative
Very informative, max was very nice and helpful, answered all my questions and made the whole experience a pleasant one.
6 oktober 2022
Antwoord van Hackstons
Hi Stephanie,
Thank you for the review! We wish you all the best with your new portfolio and we hope to see you at one of our upcoming client events. I'll be sure to pass on the feedback to Max!
Many thanks,
Hackstons - Dom
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