Ordered online and next morning was told my order was ready for collection Went into the store showed the employee my reference number and was given my order. It was all easy with pleasant staff, a... Toon meer
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Online ordering was ok, I thought with the product being in stock I would be able to pick it up quickly. I was told to wait on an email before going to the store but it never came. I phoned a few days... Toon meer
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... Toon meer
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving . Good quality products
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Haldane Fisher
Geschreven door het bedrijf
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact Us
Contactgegevens
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Verenigd Koninkrijk
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Uitstekend
2K reviews
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Delivery first class
Ordered 3 bulk bags of stone 750kg each.
Arrived on a long wheeled based lorry.
Driver still managed to get in and out of my drive. Not an easy task.
Thank you
7 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Michael,
We're so glad to hear our driver skillfully delivered your order. We appreciate you acknowledging their effort and your kind words. Thank you for your positive feedback! We look forward to seeing you again soon.
Kind Regards
Sandra
Good price for the paint I bought
Good price for the paint I bought
Good correspondence and I only had to wait 5 mins when I called to collect the item
6 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Ciara,
We're so glad you found a good price on your paint and appreciated our communication. We're happy your collection was quick!
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Morning Julie,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Good reliable company
No complaints. This company had exactly what I needed and delivered on time. Man who delivered was a gentleman
4 mei 2026
Antwoord van Haldane Fisher
Good Morning Yvonne,
We're happy to hear that you found what you needed and that it arrived on time. We appreciate your kind words about our delivery person and your positive feedback!
Kind Regards
Sandra
Nightmare having to chase deliveries…
Nightmare having to chase deliveries down and no communication
4 mei 2026
Antwoord van Haldane Fisher
Good Morning Peter,
We apologize for the delivery issues and lack of communication. We'll investigate to improve our service. Thanks for your feedback.
Kind Regards
Sandra
Excellent service from the sales…
Excellent service from the sales person, great quality of wood, cost efficient and the delivery driver was the best, friendly and more than helpful.
20 april 2026
Antwoord van Haldane Fisher
Good Afternoon Richard,
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that you were pleased with the service, wood quality, price, and delivery.
Kind Regards
Sandra
Order collection
I initially had to call to see if my order was ready when the email said they would call me. I did receive a callback though and they confirmed my order was ready.
On collection the staff on site were extremely helpful and quick.
5 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Thomas,
We appreciate your feedback. We are happy to hear that our staff were helpful during collection. We apologize that the initial call process was not seamless, but we're glad we could confirm your order promptly.
Kind Regards
Sandra
Very good
Very good. Got a call from delivery guy. I asked for the load to be put over my fence at the back garden . Very accommodating. Did exactly what I asked him to do .. great service. Thank you
3 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Gary,
We're happy to hear that the delivery went smoothly and that our team was able to meet your specific needs by placing the load over your fence. We appreciate you acknowledging the great service. Thank you for your positive feedback!
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Afternoon Philip,
We're glad you found the online reservation and collection process fast and easy. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
Sandra
really efficient and easy process
Great communication, easy process and really respectful of my property and other stuff going on at the time - I really appreciated it!
1 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Sarah,
We're happy to hear that the process was easy and our communication was great! We appreciate you acknowledging our respect for your property. Thanks for the review!
Kind Regards
Sandra
Always very friendly and helpful staff
Always very friendly and helpful staff. I had a delivery of soil and the driver, Tommy did his best in tricky circumstances to off load the dumpy bags.
30 april 2026
Antwoord van Haldane Fisher
Good Afternoon Sue,
We appreciate your positive feedback! We're glad you found our staff helpful and friendly. It's great to hear that the delivery went well, despite the challenges. Thank you!
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Morning Mr Huntley,
We appreciate you taking the time to leave us this fantastic feedback! We are so happy to hear that you received great service and a timely delivery.
Kind Regards
Sandra
Great service but lack of communication…
Great service but lack of communication on the delivery dropped it a stat
29 april 2026
Antwoord van Haldane Fisher
Good Morning Sam,
We appreciate your feedback and are glad you found our service great. We'll address the delivery communication issues you experienced to improve.
Kind Regards
Sandra
Excellent product and service.
30 april 2026
Antwoord van Haldane Fisher
Good Morning John,
We're happy to hear that you had such a positive experience with our product and service. Thank you for your feedback!
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Morning Roly,
We're so happy to hear that our delivery driver was pleasant and polite! We appreciate you taking the time to leave us this positive feedback.
Kind Regards
Sandra
Excellent service
Excellent service. Easy website to navigate and place orders. Order also arrived quickly and delivery driver was very helpful. I would recommend and will use again.
29 april 2026
Antwoord van Haldane Fisher
Good Morning Ruth,
We're happy to hear that you found our website easy to use and your order arrived quickly. We appreciate your kind words about our delivery driver and are grateful for your recommendation. Thank you!
Kind Regards
Sandra
Very lumpy and chalky
I wish I could have seen inside the bags before I paid for, I would not have bought it. The soil was very claggy, dealing with it made me think I was still in the Chilten hills in Buckinghamshire. It dried into white chalky lumps.
29 april 2026
Review zonder uitnodiging
Antwoord van Haldane Fisher
Good Morning Marie,
We appreciate you taking the time to share your experience. We're sorry the soil's condition was unsatisfactory, and that it contained chalky lumps. We'll review this with our team.
Kind Regards
Sandra
Fantastic service from the Coleraine…
Fantastic service from the Coleraine branch. Very friendly and super efficient. I ordered 3 items and I needed 2 of them asap. They were delivered the following day.
I understood that I would have to collect the other item, as it wasn’t in stock. But they delivered the remaining item to my door today!
I can’t believe they did that… old fashioned service with a smile!
So I will definitely be buying from them again… brilliant service and lovely people. Well impressed… Thank you. 😃
28 april 2026
Antwoord van Haldane Fisher
Good Morning Mrs B,
Thank you so much for your kind words! We’re absolutely delighted to hear about your experience with our Coleraine branch.
Our team always strives to provide friendly, efficient service, so it’s wonderful to know we could help get your items to you quickly—and even go the extra mile with the final delivery!
Your feedback really means a lot to us, and we’ll be sure to pass your lovely comments on to the team. We look forward to welcoming you back again soon.
Thanks again for your support—it’s truly appreciated! 😃
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Morning Roman,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
The purchased product satisfies me
The purchased product satisfies me, the quality is good, but customer service needs to be improved. Despite the fact that I live 5 minutes away from Halden Fisher - delivery has to wait 3 days, I used the click and collect option - I arrived after 3 hours to collect the order, but it was not complete, which created a feeling of disappointment that the company does not put the customer first. There is no catalog and every necessary thing has to be picked up at the farm and shown to the service staff, so that there are no misunderstandings about the price and the required materials.
27 april 2026
Antwoord van Haldane Fisher
Good Morning Dana,
We appreciate your feedback and are glad the product met your expectations. We're sorry your click and collect experience and the lack of a catalog caused frustration. We'll review our processes to improve service speed and clarity. Thank you for your patience.
Kind Regards
Sandra
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