I ordered a hamper and paid extra for next-day delivery. It took a week to arrive. By the time it made it to its destination, the reason for sending the hamper in the first place had passed. I was in... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Toon meer
Bedrijf heeft geantwoord
I have used Hampers Galore several times. Happy with the products in the Hampers. Recently ordered a hamper for my Mother in Law's 95th birthday. Selected the delivery date to be her actual birthday... Toon meer
Bedrijf heeft geantwoord
Good website with range of options. The recipient follows a plant based lifestyle so happy to see vegan options. Ordering system was easy to follow and delivery was efficient. I’m in the Uk so being a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Voedselproductenleverancier
- ook in
- Bedrijfscadeau leverancier
- Cadeaumandenwinkel
- Cadeauwinkel
- Snoepwinkel
Over Hampers Galore
Geschreven door het bedrijf
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Contactgegevens
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australië
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was pretty straight forward to order.
Was pretty straight forward to order.
It came the very next day as they've promised.
21 januari 2025
Antwoord van Hampers Galore
Thank you for sharing your feedback! We’re so pleased to hear that you found the ordering process straightforward and that your hamper arrived the very next day as promised.
It’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Another hamper purchased!!!
This is the second hamper purchased in as many weeks. Another great hamper and experience. Hassle free and the hampers were worth every cent.
19 januari 2025
Antwoord van Hampers Galore
Thank you so much for your kind words and for choosing us again! We’re delighted to hear that you’ve had a great experience with both hampers.
Your support and feedback mean the world to us, and we’re thrilled to know that the hampers met your expectations and were worth every cent.
Should you need assistance with future purchases or have any special requests, please don’t hesitate to reach out.
Beautiful gift .. Thank you
Thank you so much for the patience of my emails. The gift arrived and was loved by my friend.
20 januari 2025
Antwoord van Hampers Galore
Thank you so much for your kind words and for sharing this lovely update. We’re so glad to hear that the gift arrived safely and was loved by your friend—it truly means a lot to us!
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Antwoord van Hampers Galore
Thank you for your feedback! We’re thrilled to hear that you found the ordering process easy and that the hamper looks great.
Your satisfaction means a lot to us, and we’re always here if you need assistance in the future.
Antwoord van Hampers Galore
Thank you so much for sharing your kind feedback! We’re delighted to hear that your granddaughter loved the gift. It’s always wonderful to know our hampers bring joy to special moments.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Disappointing-paid extra for shipping
I ordered and paid extra for shipping next business day for my grandsons birthday. Ordered on a Friday before 3pm, as instructed. The order is still there.
17 januari 2025
Antwoord van Hampers Galore
Thank you for reaching out. I sincerely apologise for the inconvenience caused. I understand how important your grandson's birthday is, and I truly regret that the order has not been delivered as expected.
I'll promptly check the status of your order and follow up to ensure it's resolved.
Thank you for your patience, and again, I apologise for this delay.
Disappointed that delivery date was not adhered to
I have used Hampers Galore several times. Happy with the products in the Hampers.
Recently ordered a hamper for my Mother in Law's 95th birthday. Selected the delivery date to be her actual birthday, as we are in a different state and could not be with her o the day.Then emailed asking for confirmation that delivery was scheduled for that date, and received email response assuring that it was.
Hamper then arrived 2 days early. Emailed expressing disappointment but no response.
4 januari 2025
Antwoord van Hampers Galore
Thank you for your feedback. We sincerely apologise for the early delivery and any disappointment caused on such a special occasion. We value your input and will use it to improve our service.
Antwoord van Hampers Galore
Thank you for your wonderful feedback! 😊 We're delighted to hear your order was delivered so quickly. We look forward to serving you again soon!
Different items arrived
Unfortunately what arrived was very different to what was shown online. Not only the look of products but the colouring book was missing and was the main reason I purchased for my niece to have something to do after surgery.
16 januari 2025
Antwoord van Hampers Galore
Thank you for your feedback. We sincerely apologise that the hamper did not meet your expectations and for the missing item, especially given its importance. We understand how disappointing this must have been and will investigate this matter further to ensure it doesn't happen again.
Still awaiting proof of delivery
Still awaiting proof of delivery. Receiver has not acknowledged receipt, so would be helpful to be advised that was delivered to correct address
2 januari 2025
Antwoord van Hampers Galore
Thank you for reaching out.
We understand your concern and apologise for any inconvenience caused. I have contacted our delivery partner to obtain proof of delivery and confirm that the order was delivered to the correct address. I will update you as soon as I receive the details.
Thank you for your patience, and please let me know if you need further assistance in the meantime.
Antwoord van Hampers Galore
Thank you for your kind words! We're delighted to hear that you enjoyed our product range and found the ordering process easy to navigate.
We truly value your feedback and look forward to serving you again soon!
Great postage time and everything was in the box
It only took 2 days to be delivered from Melbourne to Perth, and everything that I ordered was in the box. Overall, a very smooth experience.
13 januari 2025
Antwoord van Hampers Galore
Thank you for sharing your experience with us! We're thrilled to hear that your order was delivered quickly and that everything you ordered arrived as expected.
Providing a smooth and reliable service is what we strive for, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Missing added item…
The Christmas Pudding Wine Hamper arrived the next day and was good. The added Merry Christmas Wine Bundle was never delivered. After various emails they quoted 'Please rest assured that I have already added your order to our refund list for the missing items. Our accounts team will process this accordingly.' That was on the 7th Jan and I'm still waiting on 14th Jan! That wasn't delivered either.
Just in case you've forgotten, the order code was HG68800. 21st Jan and still no promised refund. Watch this space! A refund has been gratefully received. Thankyou.
16 december 2024
Antwoord van Hampers Galore
Hi Kathy,
We're sorry to hear about your experience. We sincerely apologise for the delay and will ensure this matter is resolved promptly. Thank you for your patience.
Kind regards,
The Hampers Galore Team
Couldn’t be happier
So easy to order. Had the wine I was after. Delivered on the same day. Incredible!
12 januari 2025
Antwoord van Hampers Galore
Thank you for your wonderful feedback! We're thrilled to hear that your order was easy to place, and that we could deliver the wine you were after so quickly. We're delighted to have been able to exceed your expectations! If you need anything else, don’t hesitate to reach out.
Antwoord van Hampers Galore
Thank you for your kind words! We're so glad to hear that you were happy with both the speed of delivery and the quality of the product. If you need anything else in the future, feel free to get in touch!
Disappointed customer
I ordered a Christmas hamper for my son in Australia the 3rd of December to be delivered on the 20th. The delivery was attempted but the office was closed. The hamper finally arrived on the 2nd of January. I contacted Hampers Galore many times with my son's home address and telephone number but no attempt to contact him was made. Very disappointed and won't be using them again.
3 december 2024
Antwoord van Hampers Galore
Hi Jacinta,
We’re very sorry to hear about your disappointing experience. It’s truly unfortunate that the hamper didn’t arrive as planned, especially during the festive season. Your feedback is important, and we sincerely apologise for the inconvenience caused by the delay and lack of communication. Thank you for bringing this to our attention.
Kind regards,
The Hampers Galore Team
Mixed feelings
I liked that the hamper was delivered very quickly. In my hamper, the chip packet was open and I didn’t get exactly what I ordered, some of the products were different and I was disappointed.
6 januari 2025
Antwoord van Hampers Galore
Thank you for your feedback, and we sincerely apologise for the issues with your hamper. We're glad to hear that the delivery was quick, but we truly regret that some of the products were different from what you ordered, and the chip packet was open. This is certainly not the experience we aim to provide. We will investigate this further and take the necessary steps to prevent it from happening again. Thank you for bringing this to our attention.
Antwoord van Hampers Galore
Thank you for your positive feedback! We're happy to hear that your ordering experience was smooth and that your delivery was quick. If you need anything else, don't hesitate to reach out!
I ordered my hamper on 6Jan and l still…
I ordered my hamper on 6Jan and l still haven't received it
6 januari 2025
Antwoord van Hampers Galore
We sincerely apologise for the delay in the delivery of your hamper. We are currently looking into the status of your order and will provide you with an update as soon as possible. Thank you for your patience and understanding.
I do not know if hamper has been…
I do not know if hamper has been delivered even though I asked for confirmation
8 januari 2025
Antwoord van Hampers Galore
Hi Sarah,
We apologise for the inconvenience. Unfortunately, we cannot confirm the delivery status at this time. Please allow us to look into this for you and provide you with an update as soon as possible. Thank you for your patience and understanding.
Kind regards,
The Hampers Galore Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.