Rapid delivery, beautifully packed and presented and a great fit. The new mesh ones subtlety show off your asset.
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Lees wat reviewers zeggen
Die Bestellung wurde schnell bearbeitet und versandt. Die Qualität der Ware ist top! Preis-Leistungs-Verhältnis ist gut. Leider kommen ab 150 Euro Warenwert sehr hohe Zollgebühren on top. Leider hatte... Toon meer
Bedrijf heeft geantwoord
I purchased my first pair of Hand and Jones a few weeks ago, and fell in love with the fit and quality, which led me to make a second purchase of 4 pairs. I ordered early Friday afternoon, and was... Toon meer
Bedrijf heeft geantwoord
Fabrics are high quality, and the materials do not fade or show wear/tear. My husband and son adore their sweaters and shirts. The scarf is perfect for me because of the soft cashmere. Sizes are ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timeless everyday menswear designed and made with care and attention to be enjoyed by men of all ages
Contactgegevens
Verenigd Koninkrijk
- handjones.com
4,7
Uitstekend
229 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Quality product Timely arrival however…
Quality product Timely arrival however shipping was quite expensive so I don't know how often I'll be ordering
5 februari 2024
Antwoord van Hand and Jones
Hi Steven - thanks so much for your order and for also taking the time to leave the great feedback - much appreciated.
We try to keep postage charges to an absolute minimum - and you should have seen a refund of $10 in your account at the time your order was dispatched. The actual mailing cost to the USA was less than you were charged, so we refunded you the difference - as we do for all orders where this happens.
We're a small business and only want to cover the actual mail service cost, no more. Obviously if your spend meets our minimum threshold, we also cover the mailing costs entirely.
We do hope to welcome you back soon and hope that you enjoy your underwear in the meantime.
Best wishes from London
Hand and Jones
Just love Hand and Jones products
Just love Hand and Jones products - well made and juts a little bit cheeky! The fabric in the briefs is soft and comfortable and they are cut so well. The customer service is also very good
29 januari 2024
Antwoord van Hand and Jones
Hi Robert ... and we love that you are such a loyal customer - thank you so much for that and always supporting us with great feedback!
You always make such perfect underwear choices - so pleased they work for you and you appreciate our service.
Look forward to seeing you again soon - our best wishes until then,
Hand and Jones
The package arrived quickly
The package arrived quickly, and the underwear is better quality than expected.
29 januari 2024
Really great quality so far
Really great quality so far, bought a couple on the sale and decided to order more after trying them!
23 januari 2024
high quality - responsibly sourced
arrived quickly and more importantly the most comfortable pants ever. feels like second skin - you can tell they are high quality and materials responsibly sourced - well worth the money
21 december 2023
Antwoord van Hand and Jones
Hi Nick - thanks for your order, some great choices!
So pleased you are enjoying the underwear and appreciate our attention to achieving the best fit and manufacture quality we can with great producers we know and love.
Thanks for being a part of it and we hope to welcome you back again in the future.
Until then, best wishes
Hand and Jones
Antwoord van Hand and Jones
Hi there - thanks for your order, much appreciated and you made some very good choices!
So pleased you like them and we are delighted you also appreciate the level of service we aim to provide.
We hope to welcome you back very soon.
Until then, best wishes
Hand and Jones
Great product nice fit and fabric …
Great product nice fit and fabric Only draw back for me and its not about the product or service its all great im in canada so they can be a bit pricey but well worth it
27 november 2023
Antwoord van Hand and Jones
Hi Denial - thanks once again for your latest order, your repeated custom is very much appreciated, as is the fact you take the time to leave us such helpful and positive feedback.
Best wishes from London
Hand and Jones
Super product as always ❤️❤️❤️
24 november 2023
Antwoord van Hand and Jones
Hi Lourens
Thanks so much for your latest order and being such a loyal customer - really very much appreciated, as is your helpful and positive feedback.
Many thanks as always and our best wishes
Hand and Jones
Die Bestellung wurde schnell bearbeitet…
Die Bestellung wurde schnell bearbeitet und versandt. Die Qualität der Ware ist top! Preis-Leistungs-Verhältnis ist gut. Leider kommen ab 150 Euro Warenwert sehr hohe Zollgebühren on top. Leider hatte ich keine Abschlussrechnung mit den real zu zahlenden Betrag, sodass es schwer ist gegenüber dem Zoll die Berechnungsgrundlage zu prüfen. Außer des Punktes einer fehlenden Abschlussrechnung gibt es gegenüber hand and jones nichts zu kritisieren und 5 Sterne bleiben gerechtfertigt.
25 oktober 2023
Antwoord van Hand and Jones
Hallo Jens
Vielen Dank für Ihre letzte Bestellung und dafür, dass Sie ein so treuer Kunde sind. Wir wissen es wirklich zu schätzen.
Leider haben wir keinen Einfluss auf die Zollgebühren. Sie sollten jedoch zum Zeitpunkt Ihrer Bestellung eine endgültige Auftragsbestätigung per E-Mail mit einer Zusammenfassung der Kosten erhalten haben. Wir werden der Frage nachgehen, warum dies diesmal nicht geschehen ist.
Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu hinterlassen – wir freuen uns sehr.
Beste Grüße aus London,
Hand and Jones
First class goods and fast service.
2 november 2023
Antwoord van Hand and Jones
Hi Stephen
Thanks so much for your latest order - really appreciated, as is your taking the time to leave such helpful and positive feedback.
Hope to welcome you back again soon,
All best
Hand and Jones
Antwoord van Hand and Jones
Hi Len - thank so much for your order and for taking the time to leave us such helpful and supportive feedback. Very much appreciated.
Best wishes
Hand and Jones
Great products
11 oktober 2023
Antwoord van Hand and Jones
Hi Julian
Thanks for your order and for also taking the time to leave us such positive feedback - really valuable to us and much appreciated.
We hope to welcome you back again soon.
Until then, best wishes,
Hand and Jones
Excellent Quality
The sweater arrived very quickly and it is beautifully made. Great deep green colour and soft fabric. Excellent quality. I would buy again.
2 oktober 2023
Antwoord van Hand and Jones
Dear Ed - thanks so much for being such a great customer - really appreciated, as is your taking the time to leave such helpful and supportive feedback.
Thank you again and best wishes,
Hand and Jones
Checked sizes and refunded overpaid item
2 oktober 2023
Antwoord van Hand and Jones
Hi Chris
Thanks so much for your latest order and for taking the time to leave us such supportive feedback.
If in doubt, we always cross-check sizing before dispatch to try make sure customers receive exactly what they want - and likewise if there is ever a discrepancy between postage charged and what it actually cost us, we will always refund the customer the difference.
Hope you are enjoying you products and we look forward to hopefully welcoming you back in the near future.
Best wishes
Hand and Jones
Great quality and comfortable fit true…
Great quality and comfortable fit true to size!
18 september 2023
Antwoord van Hand and Jones
Hi Brad
Thanks so much for your order - and also for taking the time to leave us such positive feedback, much appreciated. So pleased you are enjoying your underwear and we hope to welcome you back soon.
Best wishes
Hand and Jones
Hot green men’s underwear
Perfect Quality men’s underwear, the fit the quality of the material,Colour, design and just Perfect.
2 september 2023
Antwoord van Hand and Jones
Hi Christopher
We really enjoy hearing that you appreciate our underwear - thanks so much for taking the time to leave feedback!
Hope to see you again soon,
Best wishes,
Hand and Jones
Amazing product
Amazing product , very speedy delivery and great service when it came to a question about my order
20 augustus 2023
Antwoord van Hand and Jones
Hi Sandeep
Thank so much for your latest order, taking the time to leave feedback and such a great response - delighted to hear you are enjoying your underwear.
We appreciate your continued support and hope to see you again soon,
Until then, best wishes,
Hand and Jones
Great product, first to
Very straightforward ordering online, great delivery- suitable packaging and wonderful product. Great fit. Oh I’ve already mentioned packaging 😂
28 augustus 2023
Antwoord van Hand and Jones
Hi Mark - thanks so much for your order and taking the time to leave feedback - great to hear you are enjoying the underwear and it's doing the job!
Hope to see you again soon,
Best wishes,
Hand and Jones
fantastic products
fantastic products, very high quality products and amazing sericce.
20 augustus 2023
Antwoord van Hand and Jones
Hi Irfon
Thanks so much for your comments and support - we really enjoy hearing that you appreciate what we do and that you are enjoying our underwear ... and thanks too for your second order.
Hope to see you again soon,
Best wishes,
Hand and Jones
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