Rapid delivery, beautifully packed and presented and a great fit. The new mesh ones subtlety show off your asset.
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Die Bestellung wurde schnell bearbeitet und versandt. Die Qualität der Ware ist top! Preis-Leistungs-Verhältnis ist gut. Leider kommen ab 150 Euro Warenwert sehr hohe Zollgebühren on top. Leider hatte... Toon meer
Bedrijf heeft geantwoord
I purchased my first pair of Hand and Jones a few weeks ago, and fell in love with the fit and quality, which led me to make a second purchase of 4 pairs. I ordered early Friday afternoon, and was... Toon meer
Bedrijf heeft geantwoord
Fabrics are high quality, and the materials do not fade or show wear/tear. My husband and son adore their sweaters and shirts. The scarf is perfect for me because of the soft cashmere. Sizes are ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timeless everyday menswear designed and made with care and attention to be enjoyed by men of all ages
Contactgegevens
Verenigd Koninkrijk
- handjones.com
4,7
Uitstekend
229 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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What amazing underwear!!
Great customer service and WOW! what a produce - so well made and the fit was fantastic.
20 augustus 2023
Antwoord van Hand and Jones
Hi Tony
Thanks so much for such a positive endorsement - we worked hard on refining the underwear cut and fit, so great it works for you!
Thanks for your order and also taking the time to leave your feedback - much appreciated as an emerging business.
Hope to see you again soon,
Best wishes,
Hand and Jones
Amazing Bikini Briefs
Purchased 2 pairs of the new bikini briefs. Not the cheapest but more than worth it with the fabric, cut, and finish and in great colours. Also ordered on a Wednesday and received on Thursday with free postage in August. Will order some more before the months out.
21 augustus 2023
Antwoord van Hand and Jones
Hi Tim
Thanks so much for your order and also taking the time to leave us your comments and feedback - much appreciated and so pleased to learn you are loving your new briefs.
Hope to see you again soon,
Best wishes,
Hand and Jones
Try before you buy
Maybe I should have bought a single pair before buying 5! They feel comfortable, seem well made but the cut feels quite different to what I’m used to. The ‘pouch’ sits lower that I’d like - if you got it flaunt it right?? I’m all for a little more lift in the front! Time will tell I guess. Prompt delivery which was great.
21 juni 2023
Antwoord van Hand and Jones
Hi Matthew - thanks for your order and taking the time to leave a review ...
Pleased you are finding your underwear comfortable - and hopefully you will come to enjoy the cut [which is proving very popular] and all it offers - time will tell, as you say! Please keep us posted - feedback is always helpful - mail@handjones.com
Thanks again for giving us a go - and our best wishes,
Hand and Jones
First time on Hand & Jones briefs
My first pair of briefs from Hand and Jones and I think I’ll be adding more. Really soft and smooth cotton. A feel of real quality. Keeps my bits in place and they look stunning when on.
11 juni 2023
Antwoord van Hand and Jones
Hi David
Thanks for taking the time to leave your feedback ... we are so pleased to hear you like your underwear and it's looking good on you! Thanks again for your order and we really look forward to hopefully seeing you again soon.
Best wishes
Hand and Jones
Antwoord van Hand and Jones
Hi Michael
Thanks for leaving such positive feedback - we are delighted to like your underwear and thanks again for your order.
Hope to see you again soon,
Best wishes
Hand and Jones
Excellent product
21 mei 2023
Antwoord van Hand and Jones
Hi Nick
Thanks for taking the time to leave feedback - great to hear you are enjoying your underwear and thanks for your order.
Hope to see you again soon,
Best wishes
Hand and Jones
Great everything
Great product, great price deal, swift delivery and beautiful packaging - what more could you ask you...!
Thank you.
23 mei 2023
Antwoord van Hand and Jones
Hi Erik - thanks so much for taking the time to leave such positive and supportive feedback - really helpful for a small business like ours. So pleased you like your latest sweater purchase.
We hope to see you again soon and thanks for being such a great, loyal customer and supporter - really very much appreciated.
Until the next time,
Best wishes,
Hand and Jones
Always superb quality and service
Always superb quality and service. My go to shop for sweaters . The right weight the right colors . Unbeatable !
Thank you H and J.
21 mei 2023
Antwoord van Hand and Jones
Thanks so much for taking the time to leave such positive feedback and all your orders over time. Really very much appreciated!
Best wishes from London,
Hand and Jones
Super fast secure delivery
Super fast secure delivery. Great quality item, well made. Very pleased.
8 mei 2023
Antwoord van Hand and Jones
Hi Paul
Thanks so much for the great feedback - and for taking the time to write it. So pleased you are enjoying your purchase and delighted you are pleased too.
Look forward to hopefully seeing you again soon,
Best wishes,
Hand and Jones
Speedy fast delivery and god these are…
Speedy fast delivery and god these are some of the hottest underwear I've owned...
10 april 2023
Antwoord van Hand and Jones
Hi Gary - so pleased you are appreciating your underwear ... and helping spread the word with your review - much appreciated!
Thanks for shopping with us and we look forward to welcoming you back soon!
Best wishes,
Hand and Jones
It was my first purchasing from…
It was my first purchasing from handandjones and certainly it would not be the last time I would purchase from them the quality is absolutely phenomenal so comfortable great packaging I absolutely love the products greatest purchase of my life when it comes to underwear
20 maart 2023
Review zonder uitnodiging
Antwoord van Hand and Jones
Hi Franco - thanks so much for taking the time to leave such a great review - really appreciated as a small business. Delighted you are enjoying your underwear and look forward to hopefully welcome you back soon.
Until then,
Best wishes,
Hand and Jones
Antwoord van Hand and Jones
So pleased you like! Thank you for your order and feedback Lily.
Best wishes,
Hand and Jones
Great fitting swimming trunks
Quick delivery, swimming trunks size m excellent quality and fit for me as almost 33w and find hard to get trunks that fit well as I'm a in-between size, would definitely recommend
1 maart 2023
Antwoord van Hand and Jones
Hi John - so pleased you are loving your swimming trunks - thanks so much for taking the time to leave great feedback, much appreciated.
Best wishes, Hand and Jones
Antwoord van Hand and Jones
Hi William - great to hear you are enjoying your underwear - so good to hear you are appreciating the quality and fit, two things we strive hard to achieve.
Thanks for taking the time to leave a review - and hope to welcome you back soon.
Until then, best wishes,
Hand and Jones
Hidden shipping costs
The two items purchased February 16 arrived 16 (!) days later March 2. I could not received them unless a pay an extra 14€ for shipping regardless the fact that I have already paid 9 sterlings for shipping.
1 maart 2023
Antwoord van Hand and Jones
Hello Nicolas - thanks for your feedback.
As we established earlier between us, the €14 charge from your local postal service was for French customs duty, and not an additional ‘hidden’ delivery charge on our part.
We agree it is odd that local import duty was charged on this delivery but not on your previous order with us - something we are unable to explain.
In terms of timeframe, unfortunately the UK Royal Mail recently suffered a major cyber attack, which severely impacted international deliveries.
https://www.bbc.co.uk/news/business-64244121
Your order was seemingly caught up in the backlog from this disruption. Our apologies for this - obviously out of our control, and we are assured by the Royal Mail that their service is now operating as usual and orders can be tracked again as normal.
We hope this will not stop you from continuing to be a faithful customer and to welcome you back soon.
In the meantime, best wishes
Hand and Jones
The seat of the pants is a tad big!
The seat of the pants is a tad big!! Other than that it’s comfortable
20 februari 2023
Antwoord van Hand and Jones
Thanks for the helpful feedback Joel - we continuously refine our products, so will definitely keep this in mind.
Thanks again for your order,
Best wishes,
Hand and Jones
Best underwear out there
18 februari 2023
Antwoord van Hand and Jones
Delighted you like our underwear Manfred - and thanks for being such a good and loyal customer!
Best wishes,
Hand and Jones
Product looked as good in person as on…
Product looked as good in person as on the website
I accidentally ordered the wrong size: one quick email and this was changed straight away
Delivery was only a couple of days
2 februari 2023
Antwoord van Hand and Jones
Hi Tom - so pleased you like your new underwear, and always happy to help with the sizes! Thanks for the great review and hope to see you back soon.
Until then, best wishes
Hand and Jones
Very quick and efficient delivery
Very quick and efficient delivery. The underwear was well made of a really good material.
19 januari 2023
Antwoord van Hand and Jones
Thank you for both your order and the positive feedback David - very much appreciated. Hope to see you again soon - until then, best wishes, Hand and Jones
The super classy, cool, go-to brand for 2023, and beyond
Third time around in as many weeks with the H&J team while I make the most of their sale. By a long country mile (or a piece of waistband elastic) these are the best briefs you can drop into your underwear drawer. Classy packaging and swift delivery make H&J the super classy, cool go-to brand for 2023. And beyond. IMHO
11 januari 2023
Antwoord van Hand and Jones
Thank you for such a wonderful review - and for being such a great and regular customer.
It is terrific to know that you appreciate and enjoy our products - long may it last - and that you are such an advocate for our underwear.
Thanks again and all best wishes from us both, Hand and Jones
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