Happybus Reviews 

The bus was not at the agreed location, forcing us to walk back and forth for miles. The bus was on a random side street. I told a member of the happy bus team that the company was logistically broken which sent the woman into a rage, went straight into personal attacks calling me stupid, and a d***head. Outrageous behaviour. The experience couldn't have been worse.

We used happy bus for going to Oasis at heaton park on the 11th July. Got picked up at buchanan bus station, driver was friendly and made sure we got there with plenty of time. Driver made sure we were all entertained as we waited ages for the road to open for us to leave the coach park. Would recommend

My son was going to his 1st big gig and as he didn't know Hampden well, we booked seats on Happy Bus. After a couple of hiccups, Vicky sorted things for Calum and ensured staff, Daniel, at drop off and pick up points double checked he was well and was on correct bus home. I have used Happy Bus before and recommend. Thank you to Vicky.

Dundee to hamden park Glasgow. Buses show up 45 mins late, then staff all shouting about sheets and names etc, no organisation. Every one cursing. Get on bus,pick up perth, head to m9 , not drivers fault but 4 needed picked up, so back all the way to Perth x2, then headed out. It does not take you to Hamden , it's about a mile walk to park from where bus stops, nothing about this on site those for those with walking issues.
Concert, they say 30 mins after concert bus leaves , so we rush walking back up the road, gets on bus, everyone waiting, waiting, people moaning, complaining "let's get going" it's nearly an hour after concert, all buses gone,not ours, people moaning, driver gets on bus, people were saying c'mon let's go, I said out loud from near back of bus come on can we go! Well, this big man then proceeds to point towards me, I'm in my 50's, don't drink, so 100% did not curse or shput badly, nothing for what i then recieved, the driver tells me if I'm not fxcking happy to get the feck off his bus 😮, "i got kids and I'm not leaving kids behind, so if your not fxcking happy then get to Buchannan St and get the fxck off my fecking bus!" Well, people around looked at me as I sat with my friend jaw dropped and they said no need for that! That's not on etc, I said IF it like 17 year old then why didn't he just not say on microphone or say listen guys I want to wait as it's a couple of youngsters, then we would have understood, but nope, just a barage of shouting and swearing to a middle aged sober non rude female no less! I was shocked and felt humiliated and very much intimidated. Then, after 10 mins these two finally get on, one 22+ the other 27+ NOT KIDS!! So why all that drama! The bus has no WiFi, no charging facilities and not very clean. Bathroom sink etc didn't work and no tissue etc the driver got on his way then proceeded to drive like a maniac and floor it every street and corner, soon as he pulled out in Glasow, terrifying, even coming out of Perth it's 20 then 30 then 40 till you hit dual, he was doing about 45 on first part or more to the point the drunk young singers in back started shouting as did my friend to slow down, they didn't want killed, "slow down, our lives are in your hands"! All in all disaster and police report being made for threatening behaviour and his driving as I am sure he might have taken something as the mood, the shouting and swearing and driving just wasn't right. Stay clear.

Simple minds concert Fri 27th June .
We got picked up at Buccanan bus St to Bellahouston ,fabulous organisation, civilised no pushing etc £15 return ,bus was immaculate and drivers on both journeys were friendly and excellent drivers ,buses were waiting for us as we came out of the park again so we'll organised ,Thankyou Happy Bus made our day so much easier and stress free

Bus was late, they were very disorganised and had even overbooked the bus, they had 8 buses come down for only 2 to leave. Dropped us off and told us two street names that we’d have to guess after the concert as to where we’d be picked up. Just save yourself £40. Only good thing was the bus driver stopping off to let everyone go to the bathroom

Driver was late for initial pick up. He had extreme road rage, very harsh and constant breaking (made it a really bumpy ride, constantly using the horn out of concert traffic even though people were unable to move.

Booked happy bus from Inverness to murrayfield for Robbie Williams concert. Great service!! Driver (south) was lovely and driver Stuart (north) was lovely too. Very professional and would not hesitate to book again. Thank you for getting us there and back safely guys x

Zero stars!

What a total farce! 4 1/2 hours to get from Broughty Ferry to Glasgow (OVO) Pickups were scattered all over the place. Came across 2 low bridges and the driver had to reverse for a considerable time as narrow roads and nowhere to turn.

Had to go to depot and change buses on return journey as a fault with the bus we were on.

Never again!

My daughter had VIP tickets so could get into venue earlier for a sound check and Q&A meet with the Artist. I paid a lot of money for this!!
The ' Happy Bus' gives no indication of time it takes to get to venue, after a late pick up my daughter will miss the registration for signing in at the vip nation desk!! It's the last time we use This bus!! It spoils the whole event. Why can it not have a bus that goes direct. 😒

If I could rate 0 I would. Bus got lost on country roads, tried to get under multiple low bridges (which each time had to reverse for 10 minutes because paths too narrow), did not follow correct route, and lots of time wasted during stops.

I highly recommend Happy Bus Hire, all the staff and drivers are so friendly and helpful, they are quick to get back to you and really great value for money. The first time I used them for a long trip no other company came close in price.
we have used them a few times now for business and for festivals and they are always on time and go out of their way to make your journey pleasant. I have had to change times etc., and they have always managed to accommodate my changes. Nothing is too much trouble. 10/10

I joined this company and worked for them for just 2 weeks. It became abundantly clear that the person running the company “Stephen Greenwood” even though on company house information. Gov site states he has resigned because he lost his operators license for unsafe practices. He then put the business in his mother’s name “Christine Kelly” so he could continue in the same manner. His attitude towards customers complaints, the business, his drivers and most importantly the safety of the buses and passengers is appalling. One of his existing drivers is due in court because the police had stopped in one of the buses for having no tax and mot. This driver through no fault of his own could lose his psv license. 2 of the buses that I drove during my short time there had no mot on them and 1 in particular had a serious brake failure whilst I was on the road. He dismisses any complaints from customers and he clearly does not care for either his drivers or his customers. As soon as I had all the information I resigned immediately and handed everything back to him including a debit card that I was given to fill the bus with fuel which didn’t work as there was no credit put on it. I ended having to pay the fuel myself and then having to wait an unacceptable time to have it reimbursed to me. Since I’ve resigned he is refusing to pay me for work that I have done. So clearly a dishonest person. The company business address is totally different to the yard and office that the business is run from. The yard is at Barrow lane and the office is a run down caravan. The caravan is surrounded in dense undergrowth and clearly there is a rodent problem. He is also breaking employment laws by not having any toilet facilities, running water or electricity, and drivers has to use the undergrowth as a toilet. The company clearly has no regard for the drivers or passengers safety. This company had to be avoided at all cost when planning any trips on the road.

Was slightly apprehensive after booking given the existing reviews, however cannot rate them highly enough! Went to catfish from East Kilbride yesterday, driver and staff were extremely pleasant and everything ran smoothly. Bus went out on time, easy wrist band system and was waiting on us after concert finished. Took ages getting off the ground to go home but that was due to RHC rather than happy bus. Will defo use again for any gigs or festivals.

Booked a happy bus for the Pink gig at Hampden (Friday 28th June) and the bus from Buchanan St bus station to Hampden was fine. Got out of the gig just before 11pm and walked straight to the bus pick up point at Asda and waited for 2 hours in the cold for the bus to arrive. In total there were 2 buses in 2 hours which is ridiculous. Probably 300 people, maybe more, standing out in the cold and we were told there were 6 buses coming but none appeared and the young girls working for Happy Bus had no idea what was happening. We won’t book again.

28 June Edin/Hampden, 2 buses required - both very late in arriving in Edinburgh. Got the last seats on the 1st bus. Had friends on 2nd bus who had to wait another hour, then they were driven round in circles back to pick up point as driver didn't know where he was going. Return journey was horrendous. Told to return to exact same spot we were dropped off at - did so, no bus at the spot or even in the same street. No staff around to assist. Found 1 bus in next street, already full, driver couldn't help, couldn't contact staff or other driver. Eventually 2nd bus came. Got back to Edinburgh, stopped 3 times at the request of passengers. 7 of us getting off at drop off point. Driver decided not to go to drop off point but at no point said he wasn't going to drop off point. When he drove off passed the turn in point to get to drop off point ie drive off in a different direction we asked him where he was going and were told "I am going back to Glasgow". Had to insist on him stopping the bus to be let off a fair distance from the drop off point and just before West Approach Road. Unacceptable, staff are unhelpful. Will never use these people again.

Booked the Stirling bus from Hampden/Stirling for pink return. Left the concert straight away and got back to the pick up point within 45 minutes (advised by driver) to find no bus. We were advised that the bus had ‘left early’. Don’t know what we would have done without without erin and Susan (staff) who ended up taking us home - as every other member of happy bus staff sent us street to street. First and last time using the company - stressful beyond belief thinking you are stranded! Never again. But thank you to Susan and erin for helping us get home in the end up. Would not risk again.

After Pink in Hampden on the 29th of June 24, the bus to Coatbridge was late causing a queue and we did not arrive on home on time for the advertised time. The happy bus operator told us the company Abbey that they were using is notorious for being late. If the happy bus chose to use these suppliers this is fully on them. Ruined the end to what would have been a great night out. I’ve used buses like this in the past, included for Taylor Swift the ears tour and I have not had to wait this long. When the bus did arrive it smelled of Marijuana, I don’t know if this was from the driver or if a fox had urinated all over the bus. Terrible service and would not recommend

Shocking service. Bus was suppose to pick up from Hampden Park (Pink Concert) from Asdas every 15min. After standing in the que for an hour and half with no communication we decided to get an uber into Glasgow by then we had missed the last bus at midnight therefore had to get another Uber from Glasgow to Perth costing a further £100. Not happy at all. Take your money then couldnt care less.

Used to travel from Edinburgh to Bellahouston park in Glasgow. Coach picked up us as planned both to and from the concert.

The only negative was that the pick up time to travel to the concert was moved forward by two hours, so we did have to change our plans to be there in time, but I assume this was to get us to the venue for the official start time/support acts.

I was a bit apprehensive about whether the coach would turn up after reading some negative reviews, (I didn’t see them until after I’d made the booking) but it all worked out fine for us so wanted to give credit where it’s due