Happybus Reviews 

Absolutely Useless.
Instead of driving from Dundee to Glasgow, which is what we paid for, it went from Dundee to Cupar after leaving 40 minutes lates!when we left cupar we ended up going back because the driver forgot to pick up passengers.Then went over the forth Bridge and up the M8, in rush hour traffic so our trip from Dundee to Glasgow took around 4 1/2 hours😂
Never again!!!To be fair it's not the drivers fault, it's the route he's given, I think?

Bought 2 tickets for muse in Glasgow. They took my payment but never sent us a ticket or order details. Tried emailing and phoning but got no response. Ended up getting the train which was 1 quarter of the bus price. Terrible customer service

Yesterday I was on a bus for arctic monkeys in Glasgow, a girl had accidentally dropped her bottle on the floor but as everyone was tired she wasn’t in a rush to pick it up. When the bus stopped at one of the drop off points the driver said “I thought I told yous to put the rubbish in the f*** bin man.” - Also, before departure from Glasgow a boy asked the driver if he stopped at a specific place (I can’t remember) and the driver said “what does that sign there say big man” in such a sarcastic but nasty tone. Bus was also 15 minutes late to pick us up and no music played whatsoever when in the way to a gig… certainly not a ‘happy bus’ I was in.

I also had accidentally bought two tickets, one that I didn’t need and emailed the company and never received any word back never mind my refund!

Totally disorganised! No buses after Muse concert, queue of people waiting over an hour for a bus that had been pre paid. Would have been quicker to walk!

If I could give it a 0 I would. Didn't turn up before getting to a big event and had to get a taxi. Then on the way back after the event to South West Scotland they said they were going to glenrothes and Edinburgh instead of taking us back to east kilbride. Clearly 17 of us weren't ever taken into account and never a bus from and to east kilbride was ever planned. You have 17 very angry passengers who will be demanding compensation
NEVER USE THOS JOKE OF A COMPANY AND GOOGLE IT. YOU WILL SER WHAT IT COMES UP WITG

Company owner does not have a spine at all. Despicable horrible people that don't care if you have payed them money and they provide you absolutely nothing. Nothing more than scum of the earth money stealers. Please don't fall for any of their traps people your all better than this.

What a bus and what a great driver - the best concert bus I’ve ever been on westlife from Waterloo place Saturday 19 November!!! Well done Mr!

Absolute rubbish company booked for concert in Glasgow from Livingston the bus was over an hour late picking us up I did know intill another passenger said and they changed the pick up point didn't get told so was stranded in Glasgow took 2 hours to get a taxi home and cost me another £65 after paying £83 for happy bus they dont care about people missing the bus they just want your money bunch off crooks.Phoned them about it and they just said I would have take it up with the bus operator no help what's so ever.
I will never use this company again😡

We got the happy bus to party at the palace from Glasgow 13/8/22. Our driver was amazing and dropped my pal and I in Paisley as there was not any buses leaving from Paisley. The bus and toilet were spotless and the driver was a true gentleman. Thanks again your kindness was truly appreciated.

Used for recent Ed Sheeran gig at Hampden Park. Terrible service right through from very late buses (at pick up and drop off), erratic driving and the worst was the customer service when trying to understand where bus was and response to feedback after. Happy Bus benefited from recent rail strikes but Owners were less than bothered about the service provided and only about pocketing money it appears. See their responses to any negative Google reviews.

I just hope they take the poor reviews board and aim to provide a good service for paying customers and learn from their mistakes as any honest and decent company should. I would advise to stay clear as they currently operated.

Absolute disgrace of a company I would not recommend using them ever. I purchased a ticket to travel from the Hella Mega Tour at Bellahouston Park back to Glasgow central station. Unfortunately I couldn't make the bus due to COVID-19 and not wanting to infect fellow passengers. I gave the company plenty of notice that I couldn't make it, but point blank refused to refund me for the ticket I wouldn't be able to use. Shocking customer service.

If I could give 0 stars I would. My wife and I booked on a bus to go to Ed Sheeran from Perth to Hampden. A bus load of people waiting to for the bus which didn't turn up - instead 4 taxis appeared which could only carry 32 people, leaving the rest behind. Absolutely no communication. There was a bus put on at the end for the return journey, but no communication that there was going to be one and we found it by accident. Heard there were similar problems with a bus coming from Dundee and judging by FB and taxi driver comments, not the first time this has happened. Shambolic experience and definitely wont book again