Happyrunsports Reviews 146

The customer service was responsive and respectful. Thank you.

The bike is amazing, I bought a happyrun G300 pro, it originally didn't work but happyrun sent me a free new controller, gloves, and other accessories for an apology for the wait, I installed the new one, and it works perfectly. Thanks for the support.

Great experience, very fun ebike!

This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners

Customer service was good and kind they responded quickly and didn’t give me problems

I love all 3 models of happyrun bikes that I own. The g70 pro is a great grocery getter or hauler, the g100 pro is the ultimate road beast! And the g300 pro is an all-terrain titan!

Awesome. Easy. Fun and very powerful. Love it!

I very happy with the preformance and the quality of bike. The. G 300 that I got last year has been amazing. Can’t wait to see how the. G100 pro performs
Thanks again

**Disappointed and Frustrated with This Defective Bike**

I really wanted to love this bike, but after receiving it, I’m extremely disappointed. The bike arrived with multiple obvious defects that should have never left the factory.

Visually, the problems are impossible to ignore. The frame has several poorly welded joints — the welds look sloppy, uneven, and rushed. Some areas show excessive weld material buildup, while others have gaps and weak-looking connections. The welding job overall is terrible; it looks like it was done by someone in a hurry with no quality control. I’m genuinely concerned about the structural integrity and long-term safety of riding this bike.

Beyond the welds, I found bent parts, misaligned components, and scratches/dents in multiple places right out of the box. Nothing about this bike feels solid or well-built. Every time I look at it, the defects jump out — it’s not something you can easily overlook.

When I reached out to the support team for help with these issues, I was completely denied assistance. They offered no solutions, no replacement parts, and no real support whatsoever. It felt like they just wanted to wash their hands of the problem once the bike was sold.

I expected a functional, well-constructed bike for the money I paid, not a defective product with subpar welding and zero customer support when problems arose. This has been a very frustrating experience, and I cannot recommend this bike or this company to anyone.

Over all it was great. The only problem I have is something broke on the rear wheel and now it won't do over 40 mph

Was top notch no complaints from me. Exceptional service and product. Shipping was fast and on point. And the bike ex exceeded my expectations.

The easter deal made the experience great, because the cost was fair and affordable. I liked how the organization and graphic representations for the Electric Cargo Bike characteristics on the website made it appealing.
The bike has a great dashboard. Although, the number of miles does not show. Another con is that it is a heavy bike. Overall I enjoy the bike!

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electric issues after 7 months old. No doubt any positive reviews are employees. Do your research. STAY AWAY

We bought the G300Pro for our son and gave it to him for Christmas. He rode around on it that day and then when he went to charge the battery, the charger would not work. Completely dead. I have tried to call the customer service number and then was directed to go online because it would be under warranty. So, I emailed right away and was responded to at 3AM that we'd need to do a video to show proof it was in fact not working. But we had to have a multimeter to measure the charger's output voltage!? Which, luckily we have someone that helped us with this, since we didn't just have that lying around our home, and we recorded the proof and sent them the video. We THEN got another email saying that wasn't sufficient enough per their 'engineers' that the setting was incorrect. I ended up buying another charger because the delayed responses and hoops they insist you jump through for an $80 charger are absolutely ridiculous. I would NEVER buy from them again because of the terrible customer service experience!!

The bikes arrived 5 days after I ordered it just like Happy Run said it would and as soon as I opened the box I was very impressed by how well it was packaged. The bikes were easy to assemble and the quality of the bike overall I'm very impressed by from how well it's built to how comfortable it is to ride. I've had other e bikes such as Rad power bikes that were very disappointing. The Happy Run bikes are everything I was looking for and I can honestly say I'm happy to be a Happy Run cutomer.

My product came quickly, it was packaged well, and it was very easy to assemble. In addition, the bike is very cool and fun to ride.

Shipping took about 5 days, received updates from fed ex and happy run until I received the bike. It's my 4th e bike and by far the highest quality. I got the G100 pro. It rides very smooth, motor is very quiet. Torque is impressive, Nfc card security feature is great. On a 37 mile trip it took one full battery and about 35 percent of the other battery using all throttle at an average speed of 35 mph. The hydraulic brakes work well. I definitely recommend.

Whatever negative stuff you've heard about happy run its just not true. I had a small problem with a defective part and they sent me a new one in two days. It will be here tuesday.. less then a week from my original email to them. The bike is more then I hoped and the service is great. I love my g100 pro and I think im going to get a g300 next.

I purchased the Tank G300 Pro.
It arrived in just a few days and was fairly simple to assemble.
The only issue I noticed was: the wheels need to be trued.
Other than that, it is everything I was hoping for and then some.
I would recommend this product.

I had a great experience with happyrun and I love the quality of everything i got it's all top tier quality my g300 pro is amazing I got the phone mount and lock and mirrors and they are all good quality products