Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Toon meer
Bedrijf heeft geantwoord
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Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Toon meer
Bedrijf heeft geantwoord
Ordered tap extractor set and a replacement 3/8x16 SAE tap. Bad news is I received a M16x2 metric tap. Sent an email (no response from the web content form) and had a response overnight. Good news is... Toon meer
Bedrijf heeft geantwoord
Haben ein Ersatzteil bestellt, im Nachhinein brauchten wir das Teil nicht mehr ,hatten es aus Vorsorglich bestellt. Der Kundenservice ist sehr freundlich und gut, bekommen einen Nachlass auf die Rechn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
4,1
Goed
535 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Harfington
Hi Carlos,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Scott,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Connectors arrived in good condition…
Connectors arrived in good condition and time. Easy to use.
1 maart 2026
Antwoord van Harfington
Hi Ralph,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Well it arrived it was good quality and…
Well it arrived it was good quality and it on and fixed
1 maart 2026
Antwoord van Harfington
Hi Brian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Where is my product
Where is my product? I have yet to receive it. Let me now if you either sent it or not. That way I can process a claim with my bank.
Have a great day!
1 maart 2026
Antwoord van Harfington
Hi Luis,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Over the Top
Harfington went overboard on the customer service for me! I purchases barrel bolt/sex bolts for my machine. I inadvertently oreder a size slightly too large for my use. I contacted Harfinger & stated the issue - lo & behold, she knocked costs from the total & ordered the correct sizes. WILL DO BUSINEES AGAIN!!
4 maart 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Scott,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Great Range Great Service
They had the product I wanted at a good price. The order confirmation was quick and the tracking was spot on. About to place my next order
1 december 2025
Antwoord van Harfington
Hi David,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Refund Request Ignored After Partial Delivery
I ordered 8 legs. After 4 weeks with no update, I emailed and was told they were on backorder and would ship the following week. Another 4 weeks later, I received only 2 of the 8 legs. I asked to return them for a full refund since I now need to buy a different model elsewhere so everything matches. They offered a 25% refund if I kept the partial order. I declined and requested a return and full refund—then they stopped responding.
This delay set my project back significantly, and the lack of communication made it worse. If the items were backordered and they couldn’t fulfill the full order, they should have been upfront from the start. Very disappointing experience, and I can’t recommend this company.
19 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Yan,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Don't waste your time or money
They failed to ship my basic drill bit after 3 weeks, then the whole company went on vacation for another two weeks. There is no customer service number. If you order from Harfington, which is in China, all I can say is good luck.
18 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi John,
I'm sorry to hear that you're not 100% satisfied with this.during our holiday,we delayed to process CS issues.and I asked our CS team,they already refunded for you.plz check your payment account.kindly let us know if you have any questions.
Best regards,
Harfington
Completely Clueless Business
Doing a small prototype project and needed a handful of bits and decided to try Harfington, and paid right away.
FOUR WEEKS later, no stuff. Not even a tracking number. They sent me an email during this time to let me know they were working on it, and every item was wrong.
I replied right away, and the latest email says they are closing for a week so everybody can stay home. Still no Tracking Number, not even an Order Status message. Immediately switching to another source. Cannot wait for possibly All Wrong Stuff.
16 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Hal,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Too expensive for minor ongoing use
Too expensive for minor ongoing use. Average ease of use.
1 februari 2026
Antwoord van Harfington
Hi Greg,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Won't allow return, even when part doesn't fit.
Sent me a product that does not fit my vehicle. Refused to allow me to return my money. I sent pictures as they asked, then offered me 70% of my money back rather than allowing me to return. They are horrible and they are crooks.
10 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Sunshine,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.and we already arranged the fully refunded for you.sorry for this again.
Best regards,
Harfington
I ordered several products and have not…
I ordered several products and have not gotten any notification about shipping, very disappointed with customer service. When I inputted my order numbers, neither were recognized. I’m hoping they haven’t scammed me.
14 januari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi James,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Fair prices
Fair prices, easy order process. Reasonable freight cost and prompt delivery
1 januari 2026
Antwoord van Harfington
Hi Peter,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Good prices
1 januari 2026
Antwoord van Harfington
Hi JS,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Robert,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
still dont have my package
still dont have my package, and no response from customer service. its just really upsetting how hard it is for companys to get there product these days.
14 januari 2026
Antwoord van Harfington
Hi Deborah,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Very positive experience during my last shopping experience
Very good company with top notch products & really affordable & competitive prices. Pretty quick shipping, and high recommendation from me...five stars!!
19 december 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Dan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Looks like a UK company but delivery…
Looks like a UK company but delivery from abroad takes ages and tracking doesn't work. Ai help is no good so who knows when or if it will arrive
13 januari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Engineering,
I'm sorry to hear that you're not 100% satisfied with this.according to your user name,we could not find out your transaction,we also could not located your AI question in our backend.can you please write email with your transaction ID to us?info@harfington.com
our CS team will follow up and reply soon.sorry for this inconvenience.
Best regards,
Harfington
Antwoord van Harfington
Hi Robert,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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