Claiming was very easy, I had a call within 30 minutes of submitting my paperwork to let me know that I'd missed a page. It feels like they're very quick and on the ball. Payment was in my account the... Toon meer
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Lees wat reviewers zeggen
I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Toon meer
Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Toon meer
Bedrijf heeft geantwoord
Wouldnt even give 1 star for quality product Bought the Ventomasta Combo Fly Rug with Waterproof Upper Section Blue around 2 weeks ago its coming apart at the seem and they say it's my fault not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Contactgegevens
Verenigd Koninkrijk
- harryhall.com
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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Harry Hall One Club provides you with…
the opportunity for large discounts on Harryhall Products as well as insurance products for horse and rider. Using One Club gives you free delivery on products, order one day and receive the next. Harryhall products are great value, which really last, I have many clothing items from harryhall which are years old and still look new, wash well and keep their shape and look so smart, with many comments on how good they look! Their new #protechmasta uses the latest technology and really works, keeping my horse and I feeling on great form, warm and muscles ache free. Their chat function on their website is brilliant, prompt response and their Chat team are so friendly and helpful always clearing any questions I have, great option if you can’t call Harryhall directly. I’ve always been really impressed with their customer service team.
Such a quick service and such helpful…
Such a quick service and such helpful customer service too! Great range of products at good prices
Wonderful array of different brands…
Wonderful array of different brands that still have the one club discount ! Very nice to be able to get everything from one retailer, great return system too which makes shopping online far better
Great!
Friendly service and gold one club is great value for money for insurance and discount from orders. Happy! :)
Gold Membership
I have just insured my horses with the Harry Hall Gold Membership by phoning. I spoke to Vicky, who was excellent from start to finish. Brilliant customer service and very informative.
Dreadful customer service
Dreadful customer service. Takes them over 5 days to respond to an email, which then convieniently meant I had to pay and admin fee on cancelling the policy. Also returned a rug to them. 2 weeks later they decided it was to “soloed”‘to accept and refused to refund! Avoid if possible!
Treat their staff as numbers not…
Treat their staff as numbers not people. Open and close business to asset strip and dont care about impact on employees as lo g as the directors are sorted. Harry Hall and other businesses such as Stuncroft come under the umbrella of Riding international who pull the strings but its the same few directors rotating
RIDER INSURANCE POLICY CANNOT BE CANCELLED
I have had a rider insurance policy with Harry Hall for a while now, but recently need to cancel this. As there is no option to cancel this on their website, and it is not taken as a direct debit but rather taken from my card each month as a purchase, I emailed them over 1 week ago, asking them to cancel the policy. I have still had no response, and as it is coming up to the end of the month, I imagine i will soon be charged for this product again and there is nothing I can do to stop it. I would never have taken out the policy if i had known it would be so hard to cancel!

Antwoord van Harry Hall
Fast delivery every time
Fast delivery every time - great value and quality products. Love the protechmaster range, been great for my horse.
Fab company as always
Fab company as always, I don't think delivery could have been quicker and excellent customer service everytime I use this company
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