Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Toon meer
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A good range of visible options, but only in the south side store. Even though the north side is more convenient the range is poor. So I only go to the south side store now. I found the staff very he... Toon meer
The staff was very helpful in finding the item that I was interested in purchasing and they explained how to make use of the item. I was very pleased with the service that I received.
Poor customer service. I purchased a wheelchair and I wanted a new one from the box. They promised me they would order a new one. I went there 3 times after they called saying my order was in and it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Contactgegevens
99 Street Northwest 5405, T6E 0A9, Edmonton, Canada
- healthcaresolutions.ca
4,2
Goed
241 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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My walkers always get repaired good
My walkers always get repaired good, the wheelchair I purchased was great and the advice great
18 juni 2026
Antwoord van Healthcare Solutions
Thank you for your kind review! We're so glad to hear you've had positive experiences with both your walker repairs and your wheelchair purchase. It's great to know our team has been able to provide helpful advice along the way. We truly appreciate your support and look forward to helping you again whenever you need us.
Have a problem with a home oxygen - got no help at all…
Have a problem with a home oxygen concentrator. Have called to discuss issue 3 days in a row. No one answers. told to leave a message to get a call back. no one has called back. Have received zero help.
24 juni 2026
Review zonder uitnodiging
Antwoord van Healthcare Solutions
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We weren't able to locate your account based on the information in your review. To help us investigate and get this resolved as quickly as possible, please give our main line a call at 780-434-3131. Our team will be happy to look into the issue.
Naturalizer II pillow
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days later I called the store to see if the Naturalizer II Petite pillow was in stock. I was told they had this in stock so I rushed out to purchase. I ensured it was petite but when I got home realized it was the Naturalizer pillow. I can’t use this but also can’t return it even though I haven’t used it. Very frustrating!
21 mei 2026
Antwoord van Healthcare Solutions
Hi Frances,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations and understand how frustrating this situation has been.
We would appreciate the opportunity to learn more and see if there's anything we can do to help. Please feel free to reach out to Tanya, our Store Manager, at your convenience. We'd welcome the chance to discuss your experience further.
Thank you for bringing this to our attention.
Antwoord van Healthcare Solutions
Thanks, Javeria!
Compression Socks
We came in to get couple of items we ended up in the compression stocking and a brace. Everything was measured and fitted. Great service
Thank you
19 mei 2026
Antwoord van Healthcare Solutions
Thank you for your review, Debra! We're glad we could help you find the right compression stockings and brace. Proper fitting can make all the difference, and we're happy to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future!
I waited 2 weeks for my item
I waited 2 weeks for my item, which was said shipped and never came.
21 april 2026
Antwoord van Healthcare Solutions
We’re very sorry for the delay and understand how frustrating that must be. After checking the tracking, it looks like there has been a delay on the FedEx side. One of our team members will be reaching out to you shortly with an update.
The 2 young men that came to deliver…
The 2 young men that came to deliver and set up my new hospital bed were polite, knowledgeable and efficient managers of their time. They welcomed my questions and answered them well. Thank you Vadym and Serhii.
Best wishes in all your work experiences.
Sal was also very helpful when I was buying the bed. I was not able to come into the show room, so we had numerous phone calls and text messages. Thanks
MK
11 mei 2026
Review zonder uitnodiging
Antwoord van Healthcare Solutions
Thank you for the thoughtful review, Marie! We’re so glad Vadym and Serhii made the delivery and setup process comfortable and easy for you. We’ll also make sure Sal sees your kind words. We appreciate you choosing Healthcare Solutions and wish you all the best as well!
I was greeted when I entered and…
I was greeted when I entered and directed to the correct area. Once there, I received very good assistance and knowledge - definitely would recommend and return myself.
18 april 2026
Antwoord van Healthcare Solutions
Thank you for the review, Bonnie! We’re glad you felt welcomed and were able to get the help and information you needed. We appreciate the recommendation and look forward to seeing you again!
Great experience buying unusual medical product
The product, was exactly what was needed. It was shipped quickly and extremely well-packaged. I was notified of the progress of my order. I would definitely buy from this company again, a great purchase and experience.
20 april 2026
Antwoord van Healthcare Solutions
Thank you for the great review! We’re happy to hear the product was exactly what you needed and that your order arrived quickly and safely. We appreciate your support and look forward to helping you again in the future!
Always a great experience shopping at…
Always a great experience shopping at your store.
20 april 2026
Antwoord van Healthcare Solutions
Thanks, Jane!
Great customer service
I purchased a trillium walker on customer appreciation day. Chelsey was very cheerful and knowledgeable. She quickly adjusted the walker to my height. Couldn't ask for better service.
30 april 2026
Review zonder uitnodiging
Antwoord van Healthcare Solutions
Thank you so much for sharing this! We’re glad Chelsey could help you find the right walker and get it adjusted properly. We’ll be sure to pass along your kind words. Enjoy your new Trillium walker!
Antwoord van Healthcare Solutions
Thanks, Lorena.
Great customer service and the people…
Great customer service and the people were great to deal with and got back to me on a timely manner.
23 maart 2026
Antwoord van Healthcare Solutions
Thank you, Gregg! We’re glad you had a great experience and that our team could get back to you quickly. We appreciate you taking the time to share this!
Antwoord van Healthcare Solutions
Thanks, Hailey.
Four week delay on one order
I ordered two pillows to help with my neck arthritis. The first pillow arrived quickly however I had to wait four weeks for the second pillow to arrive.
Unfortunately, the second pillow is not the firmness I thought it was going to be. I have not tried the travel pillow yet.
23 maart 2026
Antwoord van Healthcare Solutions
Hi Kelly, thanks for your feedback. We’re sorry about the delay and that the pillow wasn’t the firmness you expected. Please give us a call so we can look into this with you.
The staff member that took care of me…
The staff member that took care of me when I called in o n the southside store was great - I could not get through to the Northside location when I went in person Three staff members having great conversation about next meeting - two ladies took great care of me in fact fitted me and let me walk in the store while the other staff kept chatting
21 maart 2026
Antwoord van Healthcare Solutions
Hi Kathy, thank you for your feedback. We’re glad to hear you had a great experience with the team who helped you. We’re sorry about the difficulty reaching the North location and the experience in-store. That’s not what we aim for, and we’ll be addressing this with our team. We appreciate you bringing it to our attention.
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