Health Partners (Australia) Reviews 

Competitive pricing, value, not for profit and good service made my choice of new health fund easy.

I’ve been with Health Partners for over 40 years. In that time, they have provided excellent cover to me as a young single male, then supported the safe arrival and best medical and dental treatment for my young children (and as they grew into adults). Nowadays, Health Partners are still there for me, with the various procedures I’ve needed. I’m very grateful.

Health Partner’s say they are run by the people for the people and that they are not for profit organisation but when you are paying the Gold cover and you need their support, they try every excuse not to pay.
The customer service team are ok and try to help but their superiors have the final say and definitely try their hardest not to pay out in the time of need.

If you are a South Australian and like the idea of a South Australian company to support, it doesn’t mean they are going to provide us with the best service. Shop around because there are better Health Insurances out there who actually care about your health.

Most people won’t have to claim much on private health and that’s why we don’t know how good each health insurance companies are but when you do have to claim, you quickly find out that they are just about making money which I found out about Health Partner’s - definitely do not live up to their slogan “Run by the people for the people”
They will use every loop hole possible, be aware!!

Going to the dentist has never been so affordable and the rebates are fantastic. I wouldn't have my health insurance with anyone else.

I have been with Health Partners for over 30yrs. I have always found HP competitive and offering great services. It is always easy to speak to someone when needed. I use the Dental and Optical services.
I have recommended Health Partners to other people.

Appear to be good value (not that I've compared lately). Like the fact that you are NFP member organisation

CHOICE RECOMMENDS YOU HIGHLY
I RECOMMEND YOU TO ALL
YOUR RESONSES ARE QUICK
STEPHEN DUCKETT OF GRATTAN I DOES NOT DISTINGUISH BETWEEN COMMERCIAL & CHARITY - I ALWAYS RESPOND - HE IS INTELLECTUALLY DISHONEST & DOES NOT REPLY

Following my recent stay in hospital for a knee replacement all the home visits for a nurse and physio and as well hire of necessary aids for a month were all arraned and organised and to my surprise were all part of my membership, so of no additional expense.!

Gold cover provides me with everything I need from a health fund. They provide excellent service through their partners e.g. dentists, physics and optical.

We received excellent service and follow up help and advice from Linda and staff at H/P Optical at Morphett Vale. Nothing was any trouble for them which eased our concerns when buying reading glasses. We phoned Ms Sims to pass on our appreciation. Many thanks once again.

Exceptional customer service to ensure our needs were met

Today i went to Health Partner on Kingwilliam Rd, i waited for 45 mins has one customer a male staff serving a lady. The rest of staffs such ignoranced to me that is rude at lease should be acknowledge that i am a customer coming to purchase glasswear, Usually i go to Pirie street , staff are very helpful and honest, i can not belive how rude the staff at King William rd branch, i would be happy to hear these staff should be well train in Customer service, i am incredible upset took me to drive there 45 mins and terrible traffic & road repair. Irs spoiled my day.It doesn’t worst any star for my reviewed.

I think that HEALTH PARTNERS is all they claim to be...that is all for it's members. I feel that they have been wonderful in every possible way and very helpful with any questions and with active support. I could not imagine changing to any other health fund for a better deal.
Thank you to the crew at Health Partners. You make the journey of recovery from sickness to health possible and a whole lot easier.

Broken filing fixed the next day.Brilliant

Wonderful service from Health Partners Optical at Modbury - especially Karen who has a constant supply of patience, tolerance and excellent advice.
All claims dealt with very promptly.

Always very helpful, polite and well mannered. Always willing to go the extra mile. Every bodies always happy and in a good mood. Nothing’s to much trouble.

Great courtesy and friendly efficient staff

Three years ago we switched from another fund after 25yrs. We have had good clear communications with HPs and are pleased we made the switch. Even with an 8 week hospital stint, the Fund keeps looking after our accounts. Thanks for being there as support for us.

Expensive but good value for money. Superb customer service. Very good mobile app for claims. Excellent cheap physio visits. Outstanding dental facilities.