Hearing Wales Reviews 

Excellent visit to Hearing Wales, team on site could not have been more understanding or professional.

I live in Newport but yesterday I was visiting Cardiff so I called into Hearing Wales on the off chance to check on a problem I was encountering with my aids. Despite not having made an appointment Nicola arranged for me to see Sophia between patients. The minor problem was resolved there and then saving me a return journey from Newport. Thanks again both for the first class customer service. I highly recommend this company.

I live in the Midlands but spend a good deal of time at our caravan in Llandovery. Each year I need to get my ears “hoovered” and this year I felt the familiar pressure and muffled hearing just as we were about to head to Wales.
Hearing Wales accommodated me swiftly. The staff were wonderfully friendly and professional. The lovely lady at Reception even phoned to check if we were ok due to the snowfall, and also offered me a cancellation slot. A fabulous service, I will definitely use Hearing Wales again!

Excellent service from Dave Wisby, on time efficient and helpful. Thank you

Very pleasant chap, very presentable and efficient.

Fantastic service from the moment I made a appointment.very helpful and professional. The shop is spotless ,all staff are very polite and highly trained. Fitted my hearing aids then spent a long time explaining how to use them. Also set up my smart phone to control the aids. Wow that's customer service at it's best. Well done and thank you for your support.✅✅✅💂

Welcoming, friendly and first class service.

Staff are always friendly, professional and helpful. Very thorough with everything needed. Thank you!

Good service, efficient and on time, ears unblocked and feeling great

Premises easily signposted.
Greeted on arrival and receptionist offered to take my coat.
Audiologist introduced herself.
Checked my ears and offered advice to deal with issue

Very efficient service, my ear felt so much better after the wax was removed!No fuss, just got the job done!

Dave in the Uplands branch was very helpful. Very knowledgeable and explained everything every step of the way. Would highly recommend using Dave and Hearing Wales.

Very good service. I use them regularly for wax removal which I have a problem with. Fitted me in for a last minute appointment which they understood I needed. Always a pleasure to go there.

First off plenty of parking right outside. Prompt service and very polite and professional. Great communication, and more importantly ears clear of wax. Thoroughly recommend, I will go no where else.

Speaking on behalf of my mother the patient she thought it was a very friendly professional service and delighted to be able to hear again 👍

Such a lovely and relaxed atmosphere . I was made to feel welcome as soon as I walked in . The staff were very plesent and informative. The receptionist was very friendly and the lady who performed my hearing test put me at ease by explaining everything step by step and answered any questions I might have. A most plesent experience all round. Will definitely be going back again.

Amy was very helpful and reassuring after i have been having ongoing ear problems for the past 4 months. Adele is very accommodating whenever I phone for an appointment. Very good service and friendly

The staff were very helpful my husband had a hearing test which went well. I had a problem with my right ear the Audiologist was very helpful, she suggested went to a pharmacy. I went to Andrew Hales pharmacy on St Isan Road, they were very helpful and gave me a spray which will get rid of the infection.

A very efficient service for my 6 monthly review and check up .Everyone was very friendly and helpful and attended to all my hearing needs … A*