Countrywide Hearing Reviews 

137
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The service from Countrywide was excellent; everyone who dealt with me was respectful and courteous and I was treated properly. Also, my claim was put through very quickly and I was kept informed at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to both Niall and Matthew on a number of occasions. Both were extremely helpful and understanding about my distress at losing a hearing aid. I felt reassured and taken care of.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The gentlemam who visitred me at home (Mr Ferris) ws first class.He was cheeful and polite. Hw fitted and testedmy new hearng sids in a thoroughly professionsl way. I wish I could say the same aabout... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oorarts
  2. Gehoorapparaten reparatieservice
  3. Audicien
  4. Verzekeraar

Geschreven door het bedrijf

Countrywide Hearing are the UK’s leading Hearing Aid Validation and Replacement Specialists. Insurance companies and clients have been using our claims management and replacement services since 2012. As a trusted and independent company, we combine exceptional in-house product knowledge with Audiology replacement and aftercare. Our specially selected Audiologists offer appointments all over the UK, either in the comfort of your own home, or in a local clinic.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(137)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very straightforward process

Very straightforward process. Good customer service prompt and friendly
Also found a better deal with an alternative company

8 juli 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Irene, so glad we could help you!

Beoordeeld met 5 van de 5 sterren

Speed with which claim was dealt with

Speed with which claim was dealt with. Communication was excellent they kept me up to date with the process. Staff went through everything step by step

30 juni 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Una, really great to hear the team were able to support you throughout the claim. Let us know if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

An excellent service

I spoke to both Niall and Matthew on a number of occasions. Both were extremely helpful and understanding about my distress at losing a hearing aid. I felt reassured and taken care of.

11 juni 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you for your kind words Jo, I'll be sure to pass them onto Niall and Matthew. They are a great team and I'm glad to her you felt taken care of. Please don't hesitate to contact us if you need anything further.

Beoordeeld met 5 van de 5 sterren

Great team and great experience

Fast, efficient and friendly service. Very understanding and explain everything. Their advisors are genuinely interested and take the anxiety out of the process. Thank you

15 juni 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Stephanie, really glad to hear our team looked after you and that everything was handled quickly. Please don't hesitate to contact us if you need anything further..

Beoordeeld met 4 van de 5 sterren

The service from Countrywide was excellent and fast.

The service from Countrywide was excellent; everyone who dealt with me was respectful and courteous and I was treated properly. Also, my claim was put through very quickly and I was kept informed at every stage of the process.

23 juni 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Janet, great to hear that our team looked after you, and that the process was nice and quick. Please don't hesitate to ask if you need any further support.

Beoordeeld met 5 van de 5 sterren

Countrywide Hearing were spectacularly…

Countrywide Hearing were spectacularly good! Craig was supportive,sympathetic, and efficient. My claim was sorted out very very quickly and I was delighted with the whole process.

18 mei 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Margaret, I'll be sure to pass on your kind words to Craig - he'll be delighted to know everything went smoothly for you. Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Hearing aids and high winds - whilst…

After loosing a hearing aid whilst walking in high winds, Countrywide Hearing were selected by my Insurers to retest my hearing and fit the replacement hearing aid which was a Phonak Audio Sphere. This was all done very efficiently by a mobile audiologist who visited me in my home and was all done with two phone calls and a short wait of 3 days -Thank You

11 april 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Hi Chris, thanks for your lovely review! Really pleased we could help and that you benefitted from our free home visit service. Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Excellent and very prompt service in…

Excellent and very prompt service in replacing my mum’s hearing aid via an insurance claim. All completed within one week. It was great to speak to an actual person on the phone. The appointment was confirmed and the audiologist who made a home visit was lovely and very kind with my mum. There was also a follow up visit 2 weeks later to check everything was ok. Which it was. Many thanks to all.

30 januari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Hi Debra, thank you so much! So pleased we were able to help your mum quickly, and that she benefitted from our free home visit service. Please don't hesitate to reach out if she needs any further assistance.

Beoordeeld met 5 van de 5 sterren

Exceptional care and thoughtful service

Exceptional care and thoughtful explanations provided by Floyd to ensure my elderly Mum’s hearing aids were professionally set up and that she understood the regular regime for optimal performance. Nothing was too much trouble, with timely updates on delivery and aftercare. We will definitely be customers for life and wholeheartedly recommend Countrywide Hearing.

10 februari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you so much, we'll be sure to pass along your kind words to Floyd, he's a fantastic Audiologist! Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Brilliant……

It is an absolute pleasure to find the business from point of contact through to post appointment, has covered all areas.
Appointment was made with ease and very quickly. Polite and courteous.
The audiologist was superb and thorough and as promised my device was delivered and fitted within a week. Absolutely outstanding. I’m not the easiest to deal with and expect high standards and I am glad to have found it here.
The extra touch was checking in with me a little time after the appointment to check if everything had been covered during the appointment, but also to ask if there were any questions I might have.
Well done….
It really makes a difference finding a business that provides and delivers with a smile.

17 december 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Joe - your kind words really do mean a lot! We are delighted to have been able to help you quickly, and that our team looked after you well. Please do let us know if you need any further support in the future.

Beoordeeld met 5 van de 5 sterren

Fabulous company they won't disappoint

Where did I start ,within hours of getting in touch with country hearing we recieved a call asking a few questions, what hearing aids we were interested, an home appointment was made within 3 days ,
Country hearing came to the home ,done hearing test ,set up hearing aids,within the hour we were very happy customers, everyone was so polite, helpful along the way,and we were reassured they would be there for us alway .so glad we pick this fabulous company ,thanks again

19 december 2025
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thanks Gaynor - your kind words mean a lot! Delighted to hear your claim was handled quickly and efficently by the team, they are a great bunch! I'll be sure to pass along your thanks. Don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Excellent service from Countrywide…

Excellent service from Countrywide Hearing. Service was quick especially as I had lost a hearing aid. Audiologist appointment was quick and professional. I highly recommend all who were involved in getting me set up again. Thank you all.

6 februari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Emlyn, we are so pleased we could help you replace your hearing aid quickly, and get you set up to full hearing again. Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Excellent company

Very good company to deal with. Paul, the Audiologist arrived promptly and was so patient and kind with my Mum who has macular degeneration as well as such bad hearing. All sorted within 45 minutes. Highly recommend thus company for hearing aids.

4 februari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you Margaret, so pleased to hear that Paul was able to help your mum, he's a great Audiologist. Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

Totally professional start to finish

Totally professional start to finish, did not miss out on anything.

2 februari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thanks David - really glad to hear you had a great service! Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

A refreshing change

In these days of poor customer service & chatting via virtual assistants, how reassuring to receive such a courteous, professional & helpful service from Countrywide Hearing .
Absolute first class service from the initial call to close out of the issue . Thankyou

29 januari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Mr Hughes, your kind words are a real boost for the team! Thank you so much. We pride ourselves on our customer care so it's great to see it in action! Please don't hesitate to contact us if you need any further support.

Beoordeeld met 5 van de 5 sterren

The hearing aids are very good.

The hearing aids are very good.
The fist appointment before Xma 25.
Second appointment 26th January26.

26 januari 2026
Review zonder uitnodiging
Logo Countrywide Hearing

Antwoord van Countrywide Hearing

Thank you John, so glad we could help you and that you are enjoying your new hearing aids. Please don't hesitate to contact us if you need any further support.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer