Value Checkers Reviews 

Excellent service from start to finish. The whole process was quick, straightforward and well communicated. I was kept updated throughout and any queries were answered promptly. The team were professional, friendly and genuinely helpful, making the experience far less stressful than I had expected. I particularly appreciated the regular communication and clear advice at each stage. Overall, a very positive experience and I would have no hesitation in recommending Value Checkers to others.

These guys have been so helpful through my claim. I was provided progress each step of the way. They selected a reasonable replacement device, however the team considered my needs for the right replacement. I am glad this company provided the service for my device.

I was asked by my insurance company to send some items that had been damaged by either an electrical surge or lightning strike during a storm. Value checkers arranged collection. Confirmed within 24 hours that items could not be repaired. Provided an estimate to the insurance company of the replacement cost and when I attempted to purchase one of the items I found the valuation was less than I could purchase the item for As it was a progressing claim I didn't expect to be able to increase the value but asked the question anyway. Value Checkers then replaced the item rather than me receive a cash settlement and again I received this within 48 hours. They also kept me updated both by email and text with the steps involved with their assessments. A very positive experience

Quick and efficient. Very helpful and polite customer service.

Great service, quick service from start to finish

Very good service and they do very quick response. Very trusted.

Outstanding service from start to finish — fast, seamless, and brilliantly communicative. Every step was handled quickly and clearly, with the team going above and beyond to get things resolved. Truly exceptional support; highly recommended.

Claim went smoothly until the replacement item was being sent. I was advised it was being sent on a specific day. I arranged someone to be at home for that day. I was not sent any tracking information. I had to request this they sent me a tracking number for someone else’s delivery from January. When the information came through it hadn’t been collected by DPD which then delayed the delivery and this was not communicated with me which was disappointing with how well they handled everything prior to this.

Brilliant service from everyone here, they went out of their way to make sure my insurance replacement equipment arrived in time for the jobs I’d got booked with it. Thanks again!

Fantastic company dealt with claim quickly and ordered replacement as uneconomical to repair
Replacement arranged very quickly as we were going to work abroad and they really pushed to get it to us on time .great service highly recommended

Very friendly and professional service very good telephone manners excellent service

Good service, fast and efficient,

They were quick to respond. And are easy to speak to the relevant person. Received my items promptly and mint condition.

Extremely helpful and very fast service. Great communication throughout!

Very helpful, fast response, 5 stars service

Easy to use, great service and clear communication, replacement received within a week 👍 will continue to use value checkers 👍

Really helpful and efficient. Thankyou to Attiah for her great customer service and quick response.

The service was straightforward and we are happy with the result. Thank you.

I undertook a review of both Love It Cover It and Value Checkers following the failure of my laptop and proceeded with a claim through Love It Cover It due to their clear documentation process.

The claim was approved, and Value Checkers were appointed to carry out the inspection. The device was collected by DPD on Monday and delivered to their facility on Tuesday.

Following assessment, it was confirmed that the mainboard had sustained damage as a result of liquid ingress around the heatsink, which had affected the core functionality of the device.

Value Checkers advised that a report would be submitted to my insurer, after which a decision would be made. By Thursday, I received confirmation that a replacement had been authorised. The replacement unit was subsequently received by the repair centre and is scheduled for delivery to me on Saturday.

Throughout the process, communication from both Love It Cover It and Value Checkers was consistently clear, timely, and professional. The efficiency of the claim—from collection through to replacement—was particularly notable.

Given the modest monthly premium of £8.99 and an £80 excess, the overall level of service provided represents a high standard of customer care. I would also like to specifically acknowledge Attiah Somenthal at Value Checkers and Sophia at Love It Cover It for their professionalism, responsiveness, and support throughout the process, which contributed to a smooth and well-managed claims experience.

Quick turnaround, responded promptly to every inquiry. Kept communication during repair process so I knew what was going on and I wasn’t left in the dark.