Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Toon meer
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We were connected with Countrywide Hearing via our insurance company. The team were incredible, polite, knowledgeable and guided us through the process and consistently followed up at each step. They... Toon meer
Bedrijf heeft geantwoord
Excellent company, knowledgeable very helpful and prompt replacement of my husbands hearing aids. Thank you Brandon whom we dealt with.
Bedrijf heeft geantwoord
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Contactgegevens
30 Stanley Street, SA3 4NE, Swansea, Verenigd Koninkrijk
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
4,9
Uitstekend
146 reviews
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First class service
Exceptional effective and friendly service from both Niall Thomas, Countrywide Hearing, and Stephen Skiba, audiologist, Hi-Tech Hearing Solutions
4 juli 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Douglas, I'll be sure to pass on your kind words to both Niall and Stephen.
Nothing was a problem
Nothing was a problem, to the Welsh man I spoke , sorry cant remember his name, was extremely helpful and very pleasant.
3 juli 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Christine, it's great to know our lovely Welsh team are making customers happy. Please don't hesitate to contact us if you need any further assistance.
Hearing aid replacement
Very professional in their approach and sorted my claim out quickly and to my satisfaction. They were prompt and sorted out replacement hearing aids for my husband within 10 days from start to finish.
I would definitely recommend them to anyone.
6 juli 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Barbara, we were very pleased we could help your husband with his replacement hearing aids. Please don't hesitate to contact us if you need any further assistance.
Very impressed.
Very impressed with how quickly and smoothly my claim was handled. I was kept up to date regularly with the whole process and am now very happy with my replacement hearing aids. Exemplary service with a personal touch from everyone involved.
26 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you for your kind words Roger, it's great to hear you are happy with the replacement hearing aids.
It was a very easy process and Max the…
It was a very easy process and Max the audiologist was so friendly and extremely knowledgeable.
26 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Gary, I'll be sure to pass your kind words onto Max. Please don't hesitate to contact us if you need any further assistance.
Thank you for the swift responses at…
Thank you for the swift responses at every stage. The audiologist fitted my replacement hearing aid at my own home and Sharon kept me updated on when she would arrive. I'm a very happy customer.
30 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Denise, Sharon will be delighted with your feedback. We are pleased we could help you quickly and efficently!
Insurance claim for like for like hearing aids
Super quick service dealt with in one day having lost one of my aids, local hearing aid company was informed and home fitting was arranged my hearing reassessed and aids programmed perfectly by very efficient and skilful audiologist.
16 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Roger, delighted to hear you had such a good experience. Please don't hesitate to contact us if you need any further assistance.
Wow amazing service 5 Star
Wow
What can I say
After a pretty stressful time Countrywide Hearing completely took over
They are so very professional
My new hearing aids were ordered & fitted today by an amazing young guy
I honestly thought I was looked after by Boots Hearing Care
The information I have been provided with & level of care was second to none
Very very impressed & will highly recommend them
Many thanks
25 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Our pleasure Dave, we are delighted that we could help and take the stress away for you! Thank you for your review.
Very good service
They dealt with my claim quickly and efficiently and connected me with a good hearing aid provider to set up the new hearing aids.
25 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you for your kind review Joe!
Great service from start to finish
Great service from start to finish, great expert experience from Countrywide Hearing
17 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Barry, we are pleased to hear you had a great experience.
Arrived as arranged
Arrived as arranged, very pleased with the appointment. Aids are working fine. Would certainly recommend.
Many thanks.
19 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Stephen for your kind review.
Very prompt responses at every stage
Very prompt responses at every stage. The audiologist fitted my husband’s replacement hearing aid at our own home. The process was seamless and the people who we dealt with were helpful pleasant and courteous. Very impressed.
2 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Great to hear you had a seamless claim journey Meryl. Please don't hesitate to contact us if you need any further assistance.
I had no bother from the very beginning
I had no bother from the very beginning
All the people I have spoken to have been lovely and very helpful
Very good service
Thank yous
Patrick
11 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Our pleasure Patrick, we are glad to hear things went smoothly with your claim. Please don't hesitate to contact us if you need any further assistance.
New Hearing Aids Stephen phoned me to arrange my…
Stephen phoned me to arrange my appointment for the following morning. He arrived on time and introduced himself and gave me his card. I felt at ease with him right away. The whole process was amazing from the hearing test to the moulds being taken. He phoned me as soon as he received my new hearings aids and arranged to come out the following morning. The aids are perfect. The whole service was amazing.
16 mei 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Helen, we'll be sure to pass along your kind words to Stephen. We are delighted to hear you had a great experience.
Efficient, caring
I contacted Admiral, my insurers and within half a day I had a call from Countrywide Hearing Ltd. I was put in touch with Mr Kavadias who came out to my home and sorted out new hearing aids. They were with me within 2 weeks and I am happily wearing them. The service was exemplary and I have no qualms in recommending the company to my friends and family.
19 mei 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you Crystal, we are delighted to hear things went smoothly with your claim. Please don't hesitate to contact us if you need any further assistance.
Lost both my hearing aids and my…
Lost both my hearing aids and my insurance company put me in touch with Countrywide. The service was so quick and easy. Coming to the house was brilliant.
Thoroughly recommend .
23 mei 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Michelle, glad we could help with a convenient home visit option!
Absolutely brilliant service from start to finish
Clumsily I broke both my hearing aids but my insurers put me in touch with Countrywide hearing straight away, same day. Absolutely brilliant service from start to finish. First class knowledge, communication was top drawer.
Would thoroughly recommend.
4 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Mick, we really appreciate your feedback. We are glad to hear things went quickly and smoothly for you.
5 star service from Countrywide Hearing.
4 juni 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks for your kind review Mr & Mrs Curtis!
Had an amazing experience.
Had an amazing experience with using countrywide to replace my lost hearing aids via insurance. The phone calls were very friendly and I was able to arrange a suitable time for the new aids to be set up. The setup visit was also excellent, professional and friendly. My aids were set up even better than my previous pair.
8 mei 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
We are delighted to hear you had an amazing experience Simon, and that your replacements are working better than before! Please don't hesitate to contact us if you need any further assistance.
Excellent communications and most…
Excellent communications and most efficient handling of my case throughout, from first contact to full resolution of the issue (replacement of lost hearing aids).
1 mei 2025
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you very much for your review Christopher!
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